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Hackett Research: Inflation, Geopolitical Unrest, Other Factors Drive Up Operational Costs of Finance for the First Time in Decades

The Hackett Group

Miami, FL — July 13, 2023 — For the first time in decades, most finance organizations experienced a significant increase in operating costs in 2023, driven by inflationary pressures, geopolitical unrest and other uncertainty factors, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

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From Data to Dollars: How European Giants Use CX Analytics to Save Millions

Raya Contact Center

European business giants are leveraging CX analytics to reduce costs, prevent churn, and increase profitability. Through predictive analytics, AI-powered solutions, and personalized journeys, companies like Santander, Vodafone, H&M, and IKEA are setting the gold standard for using customer data to unlock sustainable growth.

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How AI is Revolutionizing CX and Reducing Costs to Bring You Big Wins in BPM and BPO

Raya Contact Center

4 Cloud Contact Center Solutions: Cloud-based solutions enable flexibility and scalability in contact center operations. AI plays a crucial role in these solutions, offering predictive analytics, speech recognition, and sentiment analysis for a more responsive and adaptive customer service experience. Field is required!

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Leveraging Technology for Efficient Debt Recovery

Mattsen Kumar

AI, automation, data analytics, and omnichannel communication are redefining how organizations approach collections, leading to higher recovery rates, reduced costs, and improved customer experience. Predictive Analytics: Targeting the Right Customers at the Right Time Gone are the days of generic collection strategies.

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Why is AI Good for the Outsourcing Industry?

NoonDalton

In fact, AI has proven to be a boon for the outsourcing industry by streamlining operations and reducing costs. This can help them to optimize their operations, improve their decision-making, and identify areas where they can reduce costs.

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A Complete Guide to Outsource Software Development Successfully for Your Projects

Groove Technology

Additionally, consider the geographical aspect of outsourcing: Onshore: Outsourcing within your country Nearshore: Outsourcing to a nearby country Offshore: Outsourcing to a distant country Hybrid: Outsourcing to combine more types of outsourcing A Deloitte study found that 59% of businesses use outsourcing to reduce costs.

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Understanding the Different Types of Outsourcing for Custom Software Development

Groove Technology

Custom software development outsourcing offers a flexible and cost-effective solution to these challenges. Conclusion Outsourcing offers diverse opportunities for businesses to optimize operations, reduce costs, and access specialized expertise. billion by 2025. Can small businesses benefit from outsourcing?

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