SirionLabs

OCTOBER 1, 2021

Vodafone leverages SirionLabs’ CLM platform to digitize its end-to-end contracting process – from contract analytics to authoring and integrated post-signature value realization. The Greater Toronto Airports Authority (GTAA) operates Toronto Pearson Airport – North America’s second-largest international airport.

Advisory 52

Advisory Outsourcing Operations Sales Finance 52

SirionLabs

OCTOBER 8, 2021

Vodafone leverages SirionLabs’ CLM platform to digitize its end-to-end contracting process – from contract analytics to authoring and integrated post-signature value realization. The Greater Toronto Airports Authority (GTAA) operates Toronto Pearson Airport – North America’s second-largest international airport.

Advisory 52

Advisory Outsourcing Operations Sales Finance 52

Avasant

JANUARY 12, 2022

Avasant and CEMEX today announced the completion of Avasant’s acquisition of CEMEX’s Vendor Management Office operations in Monterrey, Mexico. The deal will initially involve CEMEX outsourcing its vendor contract management operations to Avasant, but the outsourced operations will ultimately expand to serve other Avasant clients as well.

Government 52

Government Advisory Outsourcing Operations Sourcing 52

NoonDalton

NOVEMBER 13, 2023

This capability is particularly beneficial in fields like market research and business analytics outsourcing. Quality Assurance: AI tools are employed to monitor and evaluate the quality of work in outsourcing operations. Digital Revolution: The advent of computers initially sparked fears of widespread job losses.

Outsourcing 52

Outsourcing Jobbing Collaborations Automation 52

Immedus

AUGUST 22, 2023

The cost of using payroll processing software for an in-house team depends mostly on subscription fees, implying potentially lower costs on a recurring basis compared to outsourcing operations. This issue can be prevented by ensuring that your outsourced provider has the ability to offer advanced reporting and analytics.

Payroll 52

Payroll Outsourcing BPO Regulations 52

Zinnov

OCTOBER 18, 2023

Take the example of a Customer Experience Engineer, whose skillset encompasses technical data and analytics, product testing based on real customer interactions, and the ability to extrapolate findings and translate them into journey maps and CX blueprints. A company may consider retaining governance inhouse while outsourcing operations.

Outsourcing 52

Outsourcing Offshoring Reduced Overhead Right-Sizing 52

NoonDalton

NOVEMBER 6, 2023

Feedback and Analytics: Digital feedback tools can capture the sentiments of frontline staff about the hybrid work model, enabling continuous improvement. Analytics can track productivity and engagement levels, offering insights into the effectiveness of hybrid work arrangements.

Outsourcing 52

Outsourcing Flexibility Jobbing Retail 52

31 West

FEBRUARY 7, 2025

Core competence strategy should determine what to outsource. Operational Tasks Outsource operational tasks that fall outside of your core talents and do not need context about your company. Server Infrastructure Management First, consider outsourcing to the cloud.

IT Outsourcing 130

IT Outsourcing Outsourcing Payroll Out-Tasking 130

Offshore India Data Entry

MARCH 24, 2025

This technology is substantially helpful for finance, healthcare, and legal outsourcing, where precision is key. Predictive Analytics and Decision-Making Predictive analytics driven by AI assists BPO firms in offering actionable insights to their clients.

BPO 52

BPO Automation Data Entry Robotics Process Automation 52

Intugo

MARCH 13, 2025

Patient satisfaction surveys and data-driven feedback analytics. Intugo helps organizations extend their customer support teams with bilingual professionals skilled in: Claims processing and treatment authorizations. 24/7 live chat support and virtual assistance.

Healthcare 52

Healthcare BPO Nearshoring Service 52