Magellan Solutions

APRIL 26, 2024

The accounts payable outsourcing services market is projected to reach a staggering multimillion-dollar valuation by 2029. This impressive growth shows that businesses increasingly need efficient and cost-effective accounts payable management solutions. Look no further and outsource accounts payable.

Reduced Costs 52

Reduced Costs Accounting Outsourcing Analytics 52

Everest Group

AUGUST 9, 2024

Emphasizing streamlined processes, advanced data analytics, and expanded global solutions, Kufri is set to enhance the competitive edge of insurers worldwide. This release emphasizes process efficiency, accelerated time to market, and enhanced data analytics capabilities, all while expanding Guidewire’s reach beyond North America.

Insurance 162

Insurance Marketing Analytics Efficiency 162

Everest Group

AUGUST 30, 2024

WEBINAR Efficient CX delivery: A tech-driven approach September 26, 2024 9:00 AM PT | 12 PM ET Catch Everest Group Partner David Rickard as he joins an expert panel to explore how leading technologies, such as generative AI (GenAI), automation, analytics and more, are delivering value for organizations without compromising service quality.

Efficiency 130

Efficiency Reduced Costs Analytics Sales 130

Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. These innovations streamline operations, reduce costs, and improve efficiency, ultimately enhancing profitability margins.

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Perficient Digital Transformation

OCTOBER 24, 2024

As noted at the time by the OCC, advances in computing capacity, increased data availability, and improvements in analytical techniques have significantly expanded opportunities for banks to leverage AI for risk management and operational purposes.

Regulations 52

Regulations Service Banking Cybersecurity 52

Offshore India Data Entry

APRIL 12, 2024

Leveraging ecommerce product data entry services can empower your business by enhancing operational efficiency, improving data accuracy, and freeing up your valuable time to focus on strategic growth efforts. Outsourced data entry services specialize in providing accurate and high-quality product listings.

Data Entry 115

Data Entry Outsourcing Service Streamline Operations 115

Groove Technology

OCTOBER 14, 2024

Software testing outsourcing is the practice of outsourcing software testing services to specialized companies. This is an increasingly popular trend in the software industry, helping businesses optimize processes and reduce costs. Range of Testing Types A comprehensive testing approach is crucial for ensuring software quality.

Software 130

Software Outsourcing Service E-Commerce 130

Perficient Digital Transformation

APRIL 2, 2023

Alteryx: A Comprehensive Overview Alteryx is a leading data analytics platform that helps businesses and organizations of all sizes to turn raw data into actionable insights. This comprehensive platform includes data preparation, blending, and analytics capabilities, along with tools for data governance, collaboration, and automation.

Analytics 64

Analytics Reduced Costs Government Healthcare 64

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Everest Group

DECEMBER 14, 2022

One such alternative that FinTechs are exploring is selling/licensing their technology, such as core systems and machine learning models (that they built and trained), to other financial services firms. The last decade has seen FinTechs eat into the front-office surplus of incumbent financial services firms.

Banking 182

Banking Insurance Finance Advisory 182

IBM Services

MARCH 22, 2023

Accelerate your analytics transformation journey with IBM data management solutions The opportunity to work with many clients on their analytics journey inspires us to achieve even greater heights with our solutions.

Analytics 69

Analytics Management Government Reduced Costs 69

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Balbelforce

OCTOBER 27, 2021

This is the goal of call center analytics. Examples of Call Center Analytics. It’s important to understand how different kinds of analytics can be incorporated into your business. Speech Analytics. These voice-based analytics detect certain words, phrases and tones. Call Center Text Analytics.

Call Center 52

Call Center Analytics Reduced Costs Sales 52

Automation Anywhere

MAY 6, 2022

The back office provides vital support and administration to the business and can help create service differentiation with business functions such as IT, HR, and finance. They can have a significant impact on back-office functions to bring about operational efficiencies: reduced cost, faster turnaround times, and increased productivity.

Automation 144

Automation Out-Tasking Human Resources Finance 144

Everest Group

MAY 22, 2024

Over the last 12+ months, we have seen a massive drop in the stock performance of nearly every publicly traded customer experience management (CXM) service provider. Reach out to discuss this topic in depth.

Robotics Process Automation 173

Robotics Process Automation Right-Sizing Call Center Sourcing 173

Magellan Solutions

MARCH 5, 2023

As a business expands, it often needs to broaden its product lines and services just to meet the increasing demands of its customers. By hiring third-party services in accomplishing administrative tasks, companies remain competitive. What Is a Service Level Agreement? What is SLA, and how does it benefit your business?

Service 98

Service Administrative Outsourcing Right-Sizing 98

Premier BPO

OCTOBER 23, 2024

Extract : Pulls data from different sources, including databases, flat files, cloud services, etc. 2 ETL processes are vital in transforming this scattered data into clean, organized, and structured information, serving as the foundation for analytics and reporting. What is ETL?

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Perficient Digital Transformation

SEPTEMBER 6, 2022

In the first Chapter of The Data Warehouse Toolkit Ralph Kimball explained that dimensional modeling and the star schema offered the following benefits: Reduced cost. Our cloud, data, and analytics team can assist with your entire data and analytics lifecycle, from data strategy to implementation. Better performance.

Analytics 124

Analytics Reduced Costs Information Technology Engineering 124

Amzur

OCTOBER 10, 2024

Supply chains are intricate networks that connect businesses to their customers, ensuring products and services reach their destinations efficiently and on time. According to a recent report by McKinsey, supply chain disruptions cost the average company 45% of one year’s profits over a decade. Use Cases 1.

Supply Chain Management 59

Supply Chain Management Inventory Management Collaborations Advisory 59

31 West

JANUARY 3, 2023

It incorporates the procedures and techniques to design and deliver IT services to support businesses to benefit from IT infrastructure. It enhances regular work with more automation resulting in the efficient delivery of services. ServiceNow ITSM Pro brings a new set of strategies to improve outsourced IT services.

Analytics 130

Analytics Automation Outsourcing Collaborations 130

Neo Group

NOVEMBER 1, 2024

Services include accelerated and secure vendor onboarding, risk assessments, and ongoing governance reporting, monitoring, and management. Neo BPS provides extended teams and solutions supporting the entire sourcing and vendor management lifecycle on an ongoing basis. About Neo Group, Inc.

Advisory 40

Advisory Government Extended Teams Sourcing 40

Everest Group

FEBRUARY 27, 2024

Most enterprises and service providers are investigating gen AI operations use cases or piloting solutions to test feasibility.

Management 162

Management Out-Tasking Outsourcing Efficiency 162

Raya Contact Center

JANUARY 24, 2024

This blog explores the transformative impact of AI on customer experience (CX) and cost reduction, bringing about significant victories for businesses involved in BPM and BPO. BPO Industry Evolution The BPO industry, with its diverse range of services, has embraced AI to bring about unprecedented improvements. Field is required!

Reduced Costs 45

Reduced Costs BPO Reduced Overhead Human Resources 45

Premier BPO

MAY 8, 2023

As a result, many are proactively seeking ways to streamline their operations and reduce costs to avoid being caught off guard by a potential business crisis. According to IBISWorld, the Business Process Outsourcing Services industry growth is annualized at 1.9% How Big is the Business Process Outsourcing Industry?

Outsourcing 130

Outsourcing Business Process Outsourcing BPO Reduced Costs 130

Groove Technology

OCTOBER 18, 2021

You’ll be able to track the training of these unique audiences, learn from that data, and continue to improve your services in the future. Providing valuable analysis: Companies that use LMS to conduct their training get the benefit of built-in course analytics. Top 8 Features to Look for In an Extended Enterprise LMS.

E-Commerce 200

E-Commerce Flexibility Analytics Right-Sizing 200

Everest Group

MARCH 17, 2023

Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. MGAs also are qualified to underwrite and bind coverage as well as perform customer support services, including policy issuance and claims management. Read on to learn more.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

The Hackett Group

APRIL 13, 2023

NASDAQ: HCKT) today announced that its Market Intelligence Service has launched a new research project that will evaluate and rank finance and accounting outsourcing solutions providers. They have consistently cited a gap in provider insight around the realization of value from specific software and service investments.

Finance 96

Finance Research Accounting Outsourcing 96

31 West

APRIL 16, 2024

Consider cloud server support or outsourcing help desk services as examples – these are not only cost-effective solutions but also significant shifts in operational thinking that enable you to take your company to the next level. It can lead to: Reduced Labor Costs – Hiring full-time staff is expensive.

Software 130

Software Out-Tasking Labor Costs Outsourcing 130

The Scalers

AUGUST 7, 2024

If you’re looking for an updated guide on offshore development services in India, you’re in the right place. But first, let’s start by defining offshore development services and why they’ve become a solution for Western companies looking for the specialised talent they can’t find at home. What are offshore development services?

Offshoring 90

Offshoring Service Engineering Cybersecurity 90

Capgemini

OCTOBER 7, 2024

Unlocking data analytics: eight strategies for effective cloud data design and management for Google Cloud Deepak Kumar Arya 30 Sep 2024 Facebook Twitter Linkedin Learnings and best practices based on successful Google Analytics data platform implementations Effectively leveraging enterprise data is one of the best ways to grow a business.

Analytics 52

Analytics Design Management Efficiency 52

Everest Group

SEPTEMBER 19, 2024

These solutions also elevate customer experiences through personalized interactions, advanced self-service options, and consistent, context-aware engagement across all touchpoints. By bridging the gap between front office and back-office, AI solutions also enable quicker, more seamless, and richer experience for the customers.

Engineering 130

Engineering Supply Chain Management Out-Tasking Inventory Management 130

31 West

NOVEMBER 30, 2022

ServiceNow has developed a new approach to cloud computing by creating a unique service model. ServiceNow enables the fastest service experience that replaces manual transactions to simplify the delivery of services. Why Is ServiceNow a Popular Cloud Service Platform? Here are the top 5 features of ServiceNow.

Software 130

Software Automation Outsourcing Efficiency 130

Magellan Solutions

JULY 13, 2023

By incorporating AI into outsourcing, businesses can enjoy the following benefits: Access to advanced technology Access to specialized skills Reduced costs Increased efficiency Improved customer satisfaction Focus on core competencies Learn how AI can transform your business through outsourcing.

Outsourcing 97

Outsourcing Robotics Process Automation Streamline Operations Reduced Costs 97

Planergy Software

OCTOBER 4, 2022

How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. Big Data Analytics: What It Is and Why It Is Important. Big Data Business Intelligence (BI) Spend Analytics. What is Big Data Analytics? How Big Data Analytics Works? Big Data Analytics Tools.

Analytics 52

Analytics Out-Tasking Right-Sizing Sourcing 52

The Hackett Group

JULY 13, 2023

Miami, FL — July 13, 2023 — For the first time in decades, most finance organizations experienced a significant increase in operating costs in 2023, driven by inflationary pressures, geopolitical unrest and other uncertainty factors, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

Operational Costs 97

Operational Costs Finance Research Advisory 97