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AI Regulations for Financial Services: OCC

Perficient Digital Transformation

Artificial intelligence (AI) is poised to affect every aspect of the world economy and play a significant role in the global financial system, leading financial regulators around the world to take various steps to address the impact of AI on their areas of responsibility.

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Guide to Choosing Healthcare Software Development Outsourcing

Groove Technology

Research Institutions and Laboratories : For data management and analytics. The result is often improved overall operational efficiency and better allocation of resources within the organization when utilizing healthcare software development services that adhere to healthcare regulations.

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Omnichannel Analytics Simplified – Optimizely Acquires Netspring

Perficient Digital Transformation

Recently, the news broke that Optimizely acquired Netspring, a warehouse-native analytics platform. Simplifying Omnichannel Analytics for Real Digital Impact Netspring is not just another analytics platform. It is focused on making warehouse-native analytics accessible to organizations of all sizes.

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3 Reasons Healthcare Organizations Should be Using Adobe Customer Journey Analytics

Perficient Digital Transformation

Despite an increased level of regulation, HCOs need access to analytics information to make informed business decisions. Capturing data in a way that does not compromise protected health information (PHI) or violate Health Insurance Portability and Accountability Act (HIPAA) regulations is critically important.

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Call Center Speech Analytics – How To Measure Agent Performance

Provana

It’s now mainstream to use call center speech analytics , even in small contact centers. These days, if you’re not using speech analytics, you’re probably falling behind. But what is the value of speech analytics in a call center?

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How to Select the Best Dedicated Travel Software Development Team for Your Business

Groove Technology

A competent team should demonstrate extensive knowledge of Global Distribution Systems (GDS), Online Travel Agency (OTA) operations, and travel regulations. Keeping Up with Rapid Industry Changes The travel industry is known for its rapid technological advancements and changing regulations.

Software 130
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How Valor Intelligent Processing Uses Speech Analytics to Improve CFPB Compliance and Agent Performance

Provana

For the last few years, collection agencies have been using call center speech analytics to help reduce delinquencies, mitigate losses, and maximize their accounts receivable recovery. Having said that, only malleable speech analytics solutions that quickly evolve as per customer preferences lead to better collection yield.