Forrester Digital Transformation

JULY 20, 2022

We researched threat hunting to determine what it really is, what benefits it brings, and to overcome the misuse and abuse of the term. We’ve heard threat hunting described as “automating analytics,” “investigating […]. Threat hunting is a term frequently misused by cybersecurity pros, vendors, and service providers.

Cybersecurity 49

Cybersecurity Analytics Research Automation 49

Everest Group

DECEMBER 26, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Presales Solution Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

Global Sourcing Advisory 100

Global Sourcing Advisory Service Advisory Research 100

Everest Group

APRIL 7, 2025

AI-powered analytics and automation are enhancing customer insights and driving hyper-personalized engagement. The research will help buyers select the right-fit technology provider for their needs, while technology providers will be able to benchmark themselves against the competition. Several trends are reshaping the CDP market.

Retail 130

Retail Healthcare Marketing Sourcing 130

Everest Group

DECEMBER 26, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Marketing and Experience Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

Marketing 100

Marketing Advisory Research Right-Sizing 100

Groove Technology

NOVEMBER 1, 2024

Important steps include researching vendors, examining security standards, evaluating pricing models, and analyzing project management methods. Pharmaceutical Companies : For managing data from clinical trials and research. Research Institutions and Laboratories : For data management and analytics.

Healthcare 130

Healthcare Software Outsourcing Regulations 130

Everest Group

NOVEMBER 3, 2022

For example, embedding data and analytics and Artificial Intelligence and Machine Learning (AI/ML) models within the claims workflow can enable zero-touch insurance claims transactions. Insurance data and analytics spend is growing at an accelerated rate of over 25% annually as insurers look to transition to being data-driven enterprises.

Insurance 246

Insurance Analytics Sourcing Efficiency 246

Groove Technology

NOVEMBER 15, 2024

Research indicates that outsourcing can expedite product launches significantly. Enterprise Software Dominates Demand: 7% of outsourced software projects focus on enterprise applications, such as ERP systems, data analytics, and CRM platforms, according to software development statistics from the overall software market.

Software 100

Software Outsourcing Cybersecurity E-Commerce 100

Forrester Digital Transformation

MARCH 24, 2022

In this edition of the Insights Beat, we dive into our Q1 research in data, analytics, and AI that highlights the best approach to get more […]. As the leaves start to grow again and the weather warms up, what better time than now to do some much-needed spring cleaning of your data and insights practices?

Analytics 182

Analytics Research Government 182

IBM Services

SEPTEMBER 7, 2023

This is where harnessing artificial intelligence (AI) and data analytics can help. Companies that harness AI and data analytics can also make clean energy more viable overall by increasing their cost competitiveness over legacy energy sources. times more of the most mature utilities prioritize research in energy balancing and trading.

Analytics 99

Analytics Research Sourcing Automation 99

Everest Group

NOVEMBER 9, 2021

CIOs, CTOs Workforce analytics leaders Chief People Officers Talent/HR leaders Global sourcing managers/vendor managers Outsourcing leaders. Chief Research Officer. Arkadev Basak. Vice President. Michel Janssen. Nitish Mittal. Abhishek Sharma.

Outsourcing 246

Outsourcing Analytics Research Jobbing 246

31 West

NOVEMBER 25, 2023

Another example is the Massachusetts Institute of Technology (MIT), which uses cloud computing for a variety of purposes, including data analysis, extensive research projects, and providing a massive open online course (MOOC) platform. This tool suite has revolutionized how teachers deliver content and collaborate with students.

Flexibility 242

Flexibility Collaborations Research Administrative 242

Everest Group

JUNE 7, 2022

The role of enabling technology for sustainability and responsible business models is fast evolving, with emerging technologies such as Artificial Intelligence (AI), Internet of Things (IoT), predictive analytics, and blockchain underpinning the sustainability services market.

Impact Sourcing 245

Impact Sourcing Service Sourcing Analytics 245

Everest Group

DECEMBER 20, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Life Sciences Location City: Gurugram, Haryana, India Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

Cybersecurity 100

Cybersecurity Advisory Research Right-Sizing 100

The Hackett Group

JULY 13, 2023

Miami, FL — July 13, 2023 — For the first time in decades, most finance organizations experienced a significant increase in operating costs in 2023, driven by inflationary pressures, geopolitical unrest and other uncertainty factors, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

Operational Costs 97

Operational Costs Finance Research Advisory 97

Groove Technology

JANUARY 15, 2025

According to Gartner research, by 2025, more than 75% of enterprises will move from the testing phase to deploying AI in production. They play a pivotal role in developing intelligent applications such as chatbots, recommendation systems, and predictive analytics. Summarizing and analyzing textual data in real-time applications.

Automation 130

Automation Software Analytics E-Commerce 130

Premier BPO

JUNE 28, 2024

Research shows that far too often, chatbots redirect customers by providing links or references to other self-service tools, which only adds to the customer’s frustration. According to the research conducted by Cammy Crolic, an associate professor of marketing at the University of Oxford, it’s a double-edged sword. “

BPO 242

BPO Co-Sourcing Research Design 242

Forrester Digital Transformation

APRIL 18, 2022

Advances in AI, automation, and analytics paired with growing expectations from audiences will fundamentally change the way we think about content and how it’s used.

Analytics 239

Analytics Automation Research Marketing 239

Everest Group

AUGUST 29, 2022

But various challenges – from data analytics to talent – can prevent companies from delivering the highly personalized interactions consumers crave. Delivering exceptional customer experience has become essential to meet changing expectations post-pandemic. Learn what issues keep customer experience officers ( CXOs) up at night in this blog.

Reduced Costs 195

Reduced Costs Analytics Impact Sourcing Outsourcing 195

Everest Group

DECEMBER 15, 2023

The combination of Artificial Intelligence (AI) and data and analytics (D&A) can deliver superior, efficient, and personalized customer experience (CX). Analytical tools extract insights and meaning from this data, identifying patterns and trends to make informed decisions, ultimately boosting customer satisfaction.

Analytics 162

Analytics Out-Tasking Cybersecurity Automation 162

Everest Group

AUGUST 11, 2022

Beroe Inc, a global SaaS-based procurement intelligence and analytics provider, announced its partnership with Everest Group, a global research firm focused on strategic IT, business services, engineering services, and sourcing. Beroe is a global SaaS-based procurement intelligence and analytics provider. ” About Beroe.

Marketing 130

Marketing Service BPO Research 130

Forrester Digital Transformation

DECEMBER 22, 2021

The Forrester “Bold at Work” values will be core drivers for my research with the intent of enabling clients and technology vendors to also be “bold at work”. When did you join Forrester? I began my latest career adventure with Forrester in November, 2021. Together, we’ll accomplish great things.

Research 246

Research Analytics Automation 246

Premier BPO

JUNE 7, 2024

Most employers are struggling to find the talent that can fill the roles available on their team, with recent research indicating that 75% of US employers need help finding suitable talent 2. They can expand their capabilities with IT services encompassing everything from help desk support to software development and cloud migration.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

SEPTEMBER 12, 2023

India has emerged as a key location for life sciences organizations due to its vast talent pool of skilled professionals, cost-effectiveness, robust research infrastructure, supportive regulatory environment, and thriving innovation ecosystem.

Analytics 189

Analytics Healthcare Research Jobbing 189

Groove Technology

NOVEMBER 15, 2021

Statistics show that 72% of shoppers do online research before shopping in-store. Use the following tools to improve e-commerce conversion rates: Google Analytics. You Can Have A Great View Of Website Visitors With Google Analytics. For most websites, you should set up Google Analytics or something similar.

E-Commerce 246

E-Commerce Sales Analytics Retail 246

Everest Group

APRIL 1, 2022

Market Insights™ 5 Advanced Analytics and AI Market Trends. Market Insights™ Analytics Offers Significant Opportunities Across Front-, Mid-, and Back-office. Market Insights™ Advanced Analytics is Increasingly Vital in Revenue Cycle Management Operations. LEARN MORE ABOUT Digital Product Engineering Services.

Engineering 147

Engineering Service Cybersecurity Analytics 147

Everest Group

AUGUST 14, 2024

In this webinar, Sharang offers key insights from Everest Group research to convey the urgency for transformation, the emerging technologies at play and the success factors that leading brands recognize. Key takeaways include: Insights on the evolving digital ecosystem, including analytics, automation, conversational AI and generative AI.

Analytics 130

Analytics Research Automation 130

Premier BPO

JUNE 14, 2024

Technological tools that include AI-powered analytics, cognitive technology, automation, and process excellence. The client researched many different BPOs before deciding to partner with Premier BPO. Exceptional communication for smooth interaction. A steadfast commitment to quality through existing controls.

Outsourcing 246

Outsourcing BPO Co-Sourcing Streamline Operations 246

Everest Group

SEPTEMBER 13, 2022

To provide an unparalleled personalized experience, organizations are pushing for digital customer experience management through a combination of digital tools, such as advanced analytics, intelligent automation, conversational AI, and omnichannel and agent-assist tools.

Management 162

Management Service Research Analytics 162

Everest Group

SEPTEMBER 18, 2024

APPLY ON LINKEDIN Job Title: Practice Director – DAAI (Data & Analytics) Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

Advisory 100

Advisory Research Strategic Sourcing Jobbing 100

Everest Group

JULY 16, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Clinical Development Location City: Gurugram Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com. and product provider capabilities.

Advisory 100

Advisory Research Pharmaceuticals Right-Sizing 100

Everest Group

MAY 22, 2024

The latest Forces & Foresight research by Everest Group highlights the beginning of a turnaround in the services industry’s growth. However, the significance of this recovery is unexciting, as balancing forces exist that both impede and support industry growth. We are seeing more points of evidence validating those.

Service 173

Service Banking Right-Sizing Research 173

Everest Group

AUGUST 30, 2024

WEBINAR Efficient CX delivery: A tech-driven approach September 26, 2024 9:00 AM PT | 12 PM ET Catch Everest Group Partner David Rickard as he joins an expert panel to explore how leading technologies, such as generative AI (GenAI), automation, analytics and more, are delivering value for organizations without compromising service quality.

Efficiency 130

Efficiency Reduced Costs Analytics Sales 130

Everest Group

FEBRUARY 28, 2023

Data analytics and automation are becoming an integral part of business process management (BPM) offerings. This is down from the 12% of 2022 but still healthy,” said Peter Bendor-Samuel , CEO of research firm Everest Group. BPM firms are bagging more cost-saving deals as clients prioritize on cost-cutting and beating inflation.

Analytics 130

Analytics Automation Research Management 130

Everest Group

DECEMBER 8, 2021

Join this discussion with Eric Simonson , Lead Managing Partner of Research at Everest Group, as he moderates a panel of experts exploring the future of the workforce and how to optimize the transition into the hybrid model. Sapience Analytics. Wednesday, December 8, 2021, at 9:00 am CST, 10:00 am EST, 3:00 pm GMT, 8:30 pm IST.

Human Resources 130

Human Resources Engineering Analytics Research 130

Premier BPO

JULY 12, 2024

1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.

Healthcare 246

Healthcare Efficiency BPO Insurance 246

Everest Group

OCTOBER 19, 2023

At the same time, there is a growing focus on non-traditional F&A areas, including risk management, compliance, sustainability, and data & analytics. This change underlines how corporations are realizing the strategic value of F&A.

Finance 162

Finance Accounting Outsourcing Advisory 162

Everest Group

DECEMBER 8, 2023

Enterprise spending in 2024 will be directed toward modernizing technology, data analytics and process optimization. Overall, our research indicates that 2024 will be a ‘nose to the grindstone’ year of improving operational efficiency.” Most executives (67%) expect GenAI to improve or transform workflows in functional areas.

Analytics 130

Analytics Cybersecurity Offshoring Research 130