Magellan Solutions

MARCH 5, 2023

The Philippines has been a favorite for business process outsourcing for many years. Call centers crowd the metropolitan, creating jobs for millions of Filipinos. No wonder western countries like the United States and Australia chose to outsource customer services and technical support to them.

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Magellan Solutions

APRIL 20, 2016

If you’re an owner of a startup or a small/medium-sized business (SMB), chances are, you’ve already heard from your fellow businessmen or read from published articles that call center outsourcing is a tested and proven way of acquiring cost-savings on certain business processes.

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Redial

OCTOBER 11, 2022

It is not an easy job. Thanks for reading our blog; if you want to see more articles, click here. Do you want to have the support of great agents and scale your business? I remember the days when I was working as a call center agent for a technical support campaign. What do you think? We’d love to talk.

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Redial

DECEMBER 2, 2022

A study by the Journal of Business and Psychology found that gratitude is linked to higher levels of job satisfaction and lower levels of turnover and absenteeism , so when you show appreciation for your team, you are encouraging a culture of gratitude that can help improve your entire business. Want to talk?

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Magellan Solutions

APRIL 26, 2018

In this article, we have compiled some call center motivational quotes that will hopefully inspire every call center agent from around the world. These funny work quotes also provide a welcome change from our usual — formal — posts regarding the call center and the business process outsourcing (BPO) industry.

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Magellan Solutions

MARCH 29, 2018

Telemarketing , or the practice of reaching out to customers to generate quality leads, is one of the most in-demand jobs that foreign companies outsource to the country. It is an integral part of any business because it opens several opportunities to generate more sales (for both B2C and B2B) and develop partnerships (B2B).

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Magellan Solutions

MAY 15, 2023

Excellent customer service can lead to a more powerful sales funnel, which means more customers and business revenue. But not all businesses provide a fantastic job in this area. The best solution to bridge the customer and business communication gap is outsourcing answering services. What Are Answering Services?

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Offshore India Data Entry

AUGUST 17, 2023

Rather than utilizing limited in-house resources, many companies are outsourcing their Word formatting needs to specialized business process outsourcing (BPO) providers. This article will explore the key advantages of partnering with an experienced Word formatting services provider. for dedicated formatters.

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Redial

DECEMBER 15, 2022

With these mentioned, if you consider having a full in-house team, then you also must consider the increasingly wages in western develop countries, and the specific demands within the job market. This is something that could affect every type of business, especially small and medium ones. Want to talk with?

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Magellan Solutions

APRIL 8, 2021

That is why entrepreneurs value the job. But as a growing business, you would want an outsourcing partner that you can call the best. In this article, we will discuss the best ways to outsource a data entry service. Here are a few more jobs under data entry: Transcribing handwritten document.

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Magellan Solutions

APRIL 16, 2020

Key industry players, at most, benefit from this business activity. Even startups and small businesses are now taking advantage of outsourcing to supplement whatever is missing in-house. In this article, find out some of the major Australian companies that outsource work. . Australian Companies that Outsource.

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Magellan Solutions

MARCH 21, 2021

So in this article, we will discuss the skills you need to outsource to get the most out of your healthcare call center partner. That is where Healthcare Business Process Outsourcing or Healthcare BPO comes in. People who are usually involved in this kind of job spend their time reviewing medical records.

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SEBPO

AUGUST 26, 2024

Rose) Petra’s journey to championing the importance of valuing relationships over quick wins started seventeen years ago when she was looking for a part-time job in college. This search led her to her first experience with the business process outsourcing (BPO) industry, working at a delivery center in the Caribbean, where she had grown up.

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Magellan Solutions

NOVEMBER 10, 2023

Discover the heart of the Philippines’ economic progress as we explore the IT-BPO industry in this article. Be ready to adapt and make well-informed decisions in business process outsourcing. They also expect the industry to create a million jobs by 2028. Let’s get started now!

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Magellan Solutions

MAY 28, 2019

“Outsourcing is inevitable, and I do not think it’s necessarily treating people like things.”. Business process outsourcing, or simply called as BPO, is a term deemed outlandish, absurd, and even crazy a decade or two ago. Nobody back then will believe that BPOs can generally help businesses grow and become successful.

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SourceFit

OCTOBER 28, 2012

The Philippine Information and Communications Technology Office, which is under the Department of Science and Technology (DOST-ICTO) in the Philiippine government, will spotlight the country’s Information Technology Business Process Outsourcing (IT-BPO) sector in a coming road show to be held in areas dubbed as Next Wave Cities (NWCs). .

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Magellan Solutions

AUGUST 14, 2021

In this article we will try to find the answer to that by looking at key elements of outsourcing. It makes Filipino telemarketers, particularly professionals, easy targets for recruitment for jobs overseas. It is relatively less pricey than other BPO companies yet it is considered as the best in the whole world. Technology.

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Mattsen Kumar

OCTOBER 10, 2021

Outsourcing some component of your customer service operations to a third-party vendor or service provider is known as customer service outsourcing. A firm that focuses on finance and accounting outsourcing will always be up to date on the newest compliance standards, financial regulations, and accounting rules. Conclusion.

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Magellan Solutions

AUGUST 17, 2020

Top Outsourcing Destinations in Asia. Over the years, India and Philippines have been the two top picks of businesses all over the world when it comes to business process outsourcing. There are things you need to know when outsourcing to these two offshore destinations.

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Magellan Solutions

MAY 8, 2021

So in this article we will discuss the relevance of VA to businesses and when is the right time to get one for your company? Virtual Assistance Agents assist business owners in handling day-to-day tasks for their company. Virtual Assistance Agents assist business owners in handling day-to-day tasks for their company.

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Magellan Solutions

JUNE 17, 2019

The success of the Philippines in the outsourcing industry is mainly attributed to its high-skilled and well-educated workforce. A World Economic Forum article ranked the Philippines as the third proficient English-speaking country in Asia with a 60.33 Around 2018, automation started threatening call center jobs in the country.

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Intugo

OCTOBER 25, 2023

In this way, companies usually look for partners capable of offering them added value that allows them to focus and dedicate their efforts to core daily activities, leaving less profitable jobs in the hands of a specialized third party. Outsourcing, as this practice is also often called, is not an alternative only for large organizations.

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SourceFit

MAY 2, 2012

This means that now more Filipinos are at an age where they can hold jobs and help drive growth. . “If you look at what is happening in the business process outsourcing [BPO] sector, the Philippines has become an important BPO center because of the availability of skilled manpower.

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Magellan Solutions

FEBRUARY 16, 2021

Are you looking to outsource legal transcription, but you need convincing first? In this article, we will discuss the benefits of getting such a service. Businesses always talk about outsourcing their services, but what does that mean? Outsourcing refers to the process wherein an external provider provides the service.

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SEBPO

MARCH 25, 2024

The following tips can help you optimize those outcomes with help from your outsourcing provider. Four Tips to Nurture Outsourcing Partnerships Define What You Need Finding the right Business Process Outsourcing (BPO) partner starts with knowing your company’s strengths, weaknesses, and key gaps that need expert support.

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SEBPO

SEPTEMBER 24, 2024

Ask Cody estimates that businesses lose $39,600 on average in lost productivity and hiring activities when they need to replace just one employee. Furthermore, employees have a 61% higher intention of staying in their jobs when technology bolsters their efficiency. Check out the rest of our articles here! Want more insights?

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NoonDalton

AUGUST 24, 2023

This includes Business Process Outsourcing (BPO) and call centers, sectors that are especially sensitive to generational shifts in work values, expectations, and technological adeptness. In this article, we explore the multifaceted impact of Gen Z’s entry into the BPO and call center landscape.

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Magellan Solutions

FEBRUARY 16, 2018

The good news for SMEs is by engaging in back office outsourcing, they can have higher chances of successfully overcoming these challenges and reaching their goals of expansion and growth. Back office outsourcing defined. How much can business owners save through outsourcing? Forms Processing. Human Resources.

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Pure Moderation

MAY 18, 2022

In this article, we have covered 5 things you must know when it comes to game moderation. It’s the job of gaming moderators (game masters) to step in, carry out administrative duties and ensure these user base communities are enjoyable and safe spaces for gamers of all ages and are free from harassment and toxicity. votes. ).

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Magellan Solutions

FEBRUARY 18, 2021

In this article, we will break down some of the reasons why it might be. A task that’s a tad difficult to accomplish; if you have limited people to take care of your business operation. This article aims to give you some brief reasons why a medical call center works. That is why BPOs come into existence.

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Capgemini

JANUARY 20, 2022

So far in this short series of articles on the use of digital twins in finance and administration, we’ve looked at business mining , modeling , and simulating. But that doesn’t mean the job is done. For instance, let’s say we’ve used a digital twin to model a new approach to invoice processing. Well, yes, indeed.

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SourceFit

MARCH 13, 2012

The Philippines is heading for higher trend growth, with the growth of Business Process Outsourcing (BPO) as one of the drivers, according to CLSA Asia-Pacific, an investment house in the region. . The resulting job opportunities will encourage more Filipinos to remain in the country.

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Magellan Solutions

NOVEMBER 10, 2020

People who outsource LPO all ask the same thing: Is it safe at all to offshore legal services? And how is it different from local outsourcing? In this article, we’ll answer those questions and more. . LPO offshoring is the process of outsourcing legal processes to an overseas provider.

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Magellan Solutions

MARCH 8, 2021

This article will answer why call centers are the future of healthcare consultation. It may sound like an easy job, but it is not. That is why people who usually work in this job are medical professionals. How can you find the right people for the job? Plus, the extra cost for utilities and facilities is expensive.

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Magellan Solutions

JUNE 1, 2021

However, chat and writing support services are as equally important to businesses as its counterpart. If you are interested to know more, in this article we’ll give you an insight how non-voice are leading the way in reshaping call centers as we know it. Numbers Behind Non-voice Customer Care Outsource. It is the future of BPO.

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Pure Moderation

DECEMBER 31, 2020

An example of the job of Content Moderators On the other hand, vulnerable people can potentially be exposed to scams or disturbing content. Particularly as the job of content moderation is not working you can exactly bring home with you.

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Magellan Solutions

APRIL 25, 2023

There are important questions you need to ask when choosing a support outsourcing service to ensure you’re dealing with a reputable company that can provide the results you desire. Outsourcing your customer support to a business process outsourcing (BPO) company with a physical call center has several customer support benefits.

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