31 West

SEPTEMBER 14, 2022

The demand for managed services is growing as more and more organizations have opted for digital transformation. So it is normal to explore managed service provider best practices to ensure overall industrial development. 7 Managed Service Provider Best Practices. percent from 2021 to 2028.

Managed Services 130

Managed Services Right-Sizing Cybersecurity Automation 130

Groove Technology

NOVEMBER 15, 2024

This article addresses these concerns directly by evaluating the main advantages, like industry expertise and scalability, alongside potential drawbacks such as communication barriers and quality consistency issues. This model is ideal for companies that want to fully outsource their QA function and focus entirely on other strategic areas.

Software 100

Software Outsourcing E-Commerce Flexibility 100

31 West

SEPTEMBER 12, 2022

This article will guide you through: What is Vendor Management System (VMS). Benefits Offered by Vendor Management System. What is Managed Service Provider (MSP). Benefits Offered by Managed Service Provider. Helps HRs, hiring managers and other stakeholders make informed decisions.

Managed Services 130

Managed Services Outsourcing Automation Management 130

31 West

APRIL 16, 2024

Contact Management Key Features – Store customer information in a centralized database Use content segmentation Track each customer’s activity Import customer data from your inbox The most crucial yet challenging part of your customer management service is handling your customers’ contact information.

Out-Tasking 130

Out-Tasking Right-Sizing Sales Customer Service 130

Groove Technology

MAY 23, 2023

In today’s fast-paced business environment, it is essential to have a well-designed and efficient API management system. In this article, we will explore the benefits of MuleSoft API Design & Development, understand the role of Anypoint Platform API, and learn about MuleSoft API Management best practices.

Efficiency 130

Efficiency Design Reduced Costs Managed Services 130

31 West

JANUARY 6, 2023

This platform is excellent for IT service desk outsourcing companies to manage service requests in bulk. Further, ITSM is appropriate for those who are managing the requests manually but want to shift to a digital setup. You can also include relevant articles to help run the platform conveniently.

Outsourcing 130

Outsourcing Finance Healthcare Management 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Perficient Digital Transformation

DECEMBER 27, 2021

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. Changes We’ve Made: As of this release, Administrators no longer have to manually manage their queue hours when configuring Closed Messages for queues in PACE.

Administrative 116

Administrative Flexibility Managed Services Software 116

31 West

APRIL 16, 2021

In this article, we will explore the differences between help desks and service desks, the huge misconception of service center being a call center and what is IT help desk support. By the end of this article, you will be able to tell the differences, and what functionalities are required for your organization.

Call Center 130

Call Center Service Customer Support Customer Service 130

Premier BPO

JULY 11, 2023

As many business leaders are experiencing, and according to an article on Forbes, employees are showing continued reluctance to return to full-time office work. Managers worry that remote work only poses challenges in effectively completing work. Companies thus gain access to diverse skill sets that may not be available locally.

Offshoring 100

Offshoring Reduced Overhead BPO Co-Sourcing 100

31 West

DECEMBER 8, 2022

The cloud services for IoT provided by AWS include; AWS IoT Core : This is a managed cloud service whose responsibility is to allow connected devices to interact with other devices as well as cloud applications securely. AWS IoT Device Defender : This is also a managed service that is used for securing IoT devices.

Analytics 130

Analytics Software Service Management 130

Paysquare

SEPTEMBER 4, 2023

In this article, we have discussed what payroll challenges small and medium organizations face and how payroll management services can help you mitigate issues. To overcome these challenges, SMEs can consider outsourcing payroll management to professional payroll service providers.

Payroll 95

Payroll Out-Tasking Managed Services Insurance 95

31 West

DECEMBER 5, 2022

As a manager, you are responsible for understanding these subtle differences, as it will help you prioritize issues and serve users better. In this article, we will understand the role of IT service desk and incident management and their differences. But there is a difference in the scope of work these team’s handle.

Management 130

Management Service Customer Support Accounting 130

31 West

SEPTEMBER 22, 2022

You can have agents spread across geographical locations with a virtual service desk. The article will look at how a virtual desk operates, its core components and benefits, and how a third-party service provider can tend to your IT needs. How Does a Virtual Service Desk Operate?

Service 130

Service Outsourcing Automation Flexibility 130

Perficient Digital Transformation

AUGUST 6, 2024

This article will delve into the differences between monolithic and microservices architectures, the benefits and challenges of adopting microservices, and how they function in a modern development landscape. In this model, a service sends a message to the broker, which then forwards it to the intended recipient service.

Flexibility 103

Flexibility Infrastructure Costs Software Service 103

CGS Inc

OCTOBER 14, 2021

Making TMC a 360-degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

Perficient Digital Transformation

MAY 15, 2023

In my past couple of articles ( What is Azure B2C & Multi-Tenant Architectures with Azure B2C ), we talked about some of the basics of using the Azure Active Directory Business to Customer (Azure AD B2C) platform and about some common use cases. This is where Azure Active Directory B2C comes into play.

Accounting 86

Accounting Flexibility Managed Services Analytics 86

Groove Technology

MAY 12, 2022

In this article, we’re going to talk about how an offshore dedicated development team can bring your workflow. We provide fully managed services. If your primary business is not technology-based, or if you want to expand your current team, you should look for some developers. What Is Offshore Software Development?

Offshoring 130

Offshoring E-Commerce Out-Tasking Engineering 130

Amzur

SEPTEMBER 13, 2024

NetSuite unveiled a suite of AI-powered innovations aimed at revolutionizing everything from financial management to procurement and data analysis. In this article, we’ll dive into the key highlights from SuiteWorld 2024, focusing on the groundbreaking AI innovations introduced at the event.

Analytics 98

Analytics Advisory Automation Streamline Operations 98

Sarah Holliman

JULY 3, 2019

This article was written primarily for situations in which supplemental staffing, or “pay for effort” work is required. However, statements of work are frequently used in services procurement, including “pay for unit-of-service” (i.e., managed services), “pay-for-result” (i.e.,

Robotics Process Automation 100

Robotics Process Automation Government Outsourcing Banking 100

Groove Technology

MAY 7, 2022

Determine which type of assistance is required first: a full-service software development project or a specific service (for example, web development, mobile application development, back-end development, system maintenance and bug fixing, application management service, as well as many others)?

Software 130

Software Outsourcing Offshoring Collaborations 130

IBM Services

APRIL 3, 2024

In this article, we cover three ways to run IBM TAS on AWS:  TAS on customer-hosted Red Hat ® OpenShift ® TAS on customer-hosted Red Hat OpenShift Service on AWS (ROSA) TAS Managed Services by Partners 1. Figure 2: TAS on customer-hosted ROSA high-level architecture 3.

Facilities Management 68

Facilities Management Right-Sizing Accounting Managed Services 68

31 West

SEPTEMBER 8, 2022

Use telecom expense management services (save 10% to 35%). In this entangled maze called IT Helpdesk Services, one should definitely be aware of where one’s money goes to prevent oneself from wondering where it all went, after breaking the bank blindly. Nobody can keep track of this stuff. and audit the bills.

Service 130

Service Right-Sizing Shared Services Engineering 130

3Pillar Global

MAY 3, 2024

In this article we’ll dive into the drivers of recent disruption and how some regional payers are harnessing innovative technology to reclaim their competitive advantage. They no longer have the bandwidth to sift through myriad options for diabetes management or contend with a deluge of emails from eager digital health vendors.

Insurance 104

Insurance Healthcare Co-Sourcing Administrative 104

Perficient Digital Transformation

DECEMBER 12, 2022

I would recommend reading this knowledge base article about Sitecore Product Support Lifecycle. For example, you may read detailed articles I wrote about new features and improvements coming in the latest versions of the platform, namely 10.2

Out-Tasking 64

Out-Tasking Managed Services Engineering Accounting 64

SEBPO

APRIL 27, 2023

At SEBPO, Handy shows clients ways to manage expense reduction, performance improvement, and revenue generation. “We and if they say their revenue is down a little bit, we remind them that our specialty is helping to manage services. Handy suggests looking for ways your product or service helps your clients achieve their goals.

Out-Tasking 98

Out-Tasking Outsourcing Sales Global Outsourcing 98

Magellan Solutions

FEBRUARY 12, 2021

This article discusses what we have achieved with our clients when they decided to partner with us. From an overview of our services, we prove that we should be considered as your top candidate. Services offered by data management outsourcing companies. Data management is under our administrative VAs.

Data Entry 52

Data Entry Outsourcing Third Party Outsourcing Out-Tasking 52

ScaleHub

AUGUST 24, 2022

Learning what ScaleHub has achieved with their managed service offering and fast-growing client bases in the US, Europe, Japan, and Australia confirms that we’ve found the best possible partner to grow our business, based on their collective intelligence portal.

BPO 98

BPO Co-Sourcing Impact Sourcing Sourcing 98

Groove Technology

DECEMBER 14, 2022

By looking at the most recent developments influencing the mobile scene and popular programming languages, you can obtain useful insight into the development of mobile apps from this article. Tech industry executives are being inspired to develop mobile apps. Why should it be for developing mobile apps?

Retail 130

Retail Design Marketing Banking 130

IBM Services

SEPTEMBER 14, 2023

Use the article as a guide to evaluate and determine the best options and connectivity offerings that fit your use case: Why are regulated workload components spread across multiple clouds? Batch data transfer: Ad-hoc or scheduled batch data transfers between clouds for analytical processing, archiving, AI training or data migration.

Regulations 75

Regulations Insurance Administrative Banking 75

Perficient Digital Transformation

JANUARY 23, 2023

Amazon OpenSearch Service is a managed service that makes it easy to deploy, operate, and scale OpenSearch clusters in the AWS (Amazon Web Services) cloud. Read this article to learn more about AWS OpenSearch Service.

Service 64

Service Analytics Out-Tasking Engineering 64

Hyland

SEPTEMBER 20, 2022

Managed services. Technical account managers. Burnout is also making it more difficult to find volunteers to peer-review article submissions , negatively impacting institutions’ research and development initiatives. Three options are managed services, staff augmentation and technical account management.

Out-Tasking 52

Out-Tasking Managed Services Jobbing Administrative 52

Capgemini

SEPTEMBER 11, 2022

While the last (but not least) element would be choosing the right managed service provider (MSP) to engage with. Enterprises should seek out managed service providers that can serve as long-term business partners and help with application support needs for low-code applications development.

Efficiency 52

Efficiency E-Commerce Managed Services Government 52

Perficient Digital Transformation

FEBRUARY 22, 2023

Here are a few of the different types that will be talked about in this article: Performance Testing: Testing the workflows within an application to ensure the end-to-end user experience is performing as expected. At its core, it is the process of simulating virtual user(s) engaging with your application.

Right-Sizing 69

Right-Sizing Reduced Costs Managed Services Service 69

Perficient Digital Transformation

MARCH 3, 2023

This allows the customer to focus on application development hosted inside AEM as a CS, while Adobe support engineers focus on AEM product releases, service packs, and infrastructure-related activities. For more information on this please read this article.

Management 64

Management Out-Tasking Engineering Analytics 64