Everest Group

MAY 19, 2022

With increased cyber attacks and data breaches post-pandemic, cyber insurance to protect against the rising digital threats is growing in demand. Cyber insurers can benefit by partnering with service providers to seize opportunities for growth and profitability in this fast-growing market. Read on to learn how. .

Insurance 130

Insurance Marketing Cybersecurity Engineering 130

Everest Group

FEBRUARY 21, 2022

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. To learn how banking GBS organizations have evolved to become best-in-class partners supporting enterprise data transformation and the key attributes they now possess, read on.

Banking 130

Banking Analytics Finance Engineering 130

IBM Services

DECEMBER 1, 2023

Insurers struggle to manage profitability while trying to grow their businesses and retain clients. Large, well-established insurance companies have a reputation of being very conservative in their decision making, and they have been slow to adopt new technologies.

Insurance 103

Insurance Automation Regulations Reduced Costs 103

Automation Anywhere

MARCH 9, 2021

If you’ve read our blogs, you know that we discussed intelligent automation many times. And included in any discussion of intelligent automation is one increasingly important AI technology: computer vision. Computer vision is an increasingly popular technology to incorporate into automation and digital transformation initiatives.

Automation 97

Automation Robotics Process Automation Insurance Out-Tasking 97

V-Soft Consulting

JUNE 22, 2021

This revolution necessitated the banking, financial services, and insurance industries to alter their business strategies to drive digital transformation. Automation has taken center stage in this process. One such automation solution is Robotic Process Automation (RPA).

Robotics Process Automation 89

Robotics Process Automation Automation Finance Accounting 89

Everest Group

NOVEMBER 16, 2022

Adoption of task mining solutions can not only help enterprises achieve cost savings and operational efficiencies by optimizing and automating tasks, but also enhances employee experience through better resource allocation. This has led to task mining being one of the fastest-growing markets in the Intelligent Automation (IA) space.

Marketing 130

Marketing Automation Software Robotics Process Automation 130

Perficient Digital Transformation

NOVEMBER 1, 2023

Intelligent automation and generative AI can unlock tremendous value for financial services leaders who want to optimize experiences and reduce costs. Perficient was honored to participate in the inaugural Banking, Financial Services, and Insurance (BFSI) event hosted by Kofax.

Insurance 59

Insurance Banking Robotics Process Automation Service 59

Zinnov

MARCH 3, 2024

As the Intelligent Automation (IA) sector experiences rapid growth, the Private Equity (PE) landscape is ripe for investment, offering a unique blend of technological innovation and market potential. VCs have benefited from investing in Intelligent Automation due to its value delivery through technological innovation.

Automation 98

Automation Healthcare Robotics Process Automation Retail 98

Everest Group

JUNE 28, 2023

The Banking, Financial Services, and Insurance (BFSI) industry faces various challenges in today’s evolving environment, from inflation and cybersecurity to increased competition from fintechs, and changing customer expectations. Cost effective and pay-as-you consume model through DaaS or VDI Embracing Banking 4.0

Banking 130

Banking Cybersecurity Insurance Analytics 130

Planergy Software

OCTOBER 22, 2021

Automating the Finance Function. Of all the areas that businesses automate, finance continues to lag far behind. The widespread use of spreadsheets or other outdated systems to perform accounting duties has put millions of businesses behind when it comes to automation. Intelligent Automation in Finance.

Finance 98

Finance Automation Robotics Process Automation Out-Tasking 98

Everest Group

FEBRUARY 2, 2023

With the advent of chatbots reaching human-like sentience and mannerisms, and banks being at the forefront of adopting conversational Artificial Intelligence (AI ), the question arises whether ChatGPT threatens the likes of Google, other AI platforms, and the non-critical workforce in the technology and services industries.

Banking 130

Banking Out-Tasking Insurance Engineering 130

Everest Group

MAY 14, 2024

Terms such as automation, AI , impact sourcing, and sustainability are typically discussed as separate buzzwords in organizations but are seldom used together. However, the Everest Group team quickly realized NextWealth’s operational model seamlessly combines the two worlds.

Impact Sourcing 162

Impact Sourcing Sourcing E-Commerce Jobbing 162

Everest Group

OCTOBER 17, 2023

Several emerging key generative AI (GAI) trends can profoundly impact automation, productivity, and human expertise, but harnessing GAI’s many opportunities will come with risks that will require enterprises to make complex choices and strategically adapt.

Banking 147

Banking Human Resources Automation Out-Tasking 147

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Zinnov

AUGUST 30, 2023

Intelligent Automation and its constituent technologies such as Process Intelligence, Low Code/No Code, Intelligent Document Processing, and Robotic Process Automation can help address burnout and manage the human energy crisis. Let’s explore how Automation can contribute to mitigating employee burnout!

Automation 86

Automation Robotics Process Automation Management Data Entry 86

Everest Group

MAY 23, 2024

Contents: In this report, we: Categorize VMS providers as Leaders, Major Contenders, and Aspirants Examine the VMS market’s competitive landscape Study providers’ key strengths and limitations Scope: All industries Geography: global, North America, and EMEA This assessment is based on Everest Group’s annual RFI process, the proprietary contractual (..)

Management 130

Management Sourcing Analytics Insurance 130

Perficient Digital Transformation

DECEMBER 18, 2023

This blog post delves into the pivotal role these practices play in ensuring the stability and success of financial institutions and banks. Adopting regulatory risk and compliance practices ensures that banks adhere to the prevailing regulatory frameworks, avoiding legal repercussions and potential financial penalties.

Regulations 111

Regulations Cybersecurity Banking Insurance 111

Everest Group

APRIL 3, 2024

Gen AI has recently gained considerable attention in the banking, financial services, and insurance (BFSI) industry. This technology can streamline operational processes, automate tasks, and enhance customer experience by fostering engagement through tailored experiences.

Regulations 173

Regulations Out-Tasking Insurance Cybersecurity 173

Everest Group

APRIL 12, 2022

Eastern Europe hosts several service providers across industry verticals, including Banking and Financial Services (BFS). The conflict majorly derails Ukraine’s focus on driving Fintech and tech and banking collaboration that started in 2018 with major FinTechs in Ukraine raising US$7 million in funding. Short-term strategy 2.

Supply Chain Management 130

Supply Chain Management Management Banking Outsourcing 130

Everest Group

APRIL 12, 2022

Eastern Europe hosts several service providers across industry verticals, including Banking and Financial Services (BFS). The conflict majorly derails Ukraine’s focus on driving Fintech and tech and banking collaboration that started in 2018 with major FinTechs in Ukraine raising US$7 million in funding. Short-term strategy.

Supply Chain Management 130

Supply Chain Management Management Banking Outsourcing 130

Everest Group

APRIL 9, 2024

We have seen a consistent insourcing trend among leading global banks, insurers, consumer packaged goods firms, healthcare and life-sciences companies, and manufacturers. Over the past 15 years, in-house delivery models have grown from 20% to 30% of the mix, although outsourcing remains prevalent.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Everest Group

OCTOBER 17, 2023

For instance, Accenture’s acquisitions of Navitaire and Duck Creek Technologies showcased the power of assets, while TCS strategically positioned ignio as a transformation catalyst and upheld BaNCS as a revenue-generating platform within banking, financial services, and insurance (BFSI).

Streamline Operations 162

Streamline Operations Insurance Reduced Costs Banking 162

Hyland

OCTOBER 11, 2022

Think about how many employee onboarding forms, insurance claims, contracts, electricity bills, know your customer (KYC) paperwork, invoices and identification documents change hands within your organization every day. Automated workflows are an essential part of a case management solution. The four main components of IDP. Task mining.

Robotics Process Automation 98

Robotics Process Automation Automation Insurance Out-Tasking 98

Everest Group

SEPTEMBER 9, 2024

Firms are streamlining operations by automating processes, integrating new technologies, and outsourcing non-core activities such as IT management and back-office functions. Enterprises leverage AI and Machine Learning (ML) for predictive analytics, automated trading, and personalized financial advice.

Marketing 130

Marketing Service Cybersecurity Banking 130

Everest Group

NOVEMBER 7, 2022

Business solution providers such as Veeva Systems Life Sciences Cloud, Temenos Banking Cloud, and Guidewire Cloud for Insurance deliver true and heavily nuanced vertical solutions by providing niche industry-specific functionalities covering the breadth and depth of the value chain, targeting industry pain points.

Co-Sourcing 130

Co-Sourcing Banking Manufacturing Retail 130

Automation Anywhere

DECEMBER 21, 2020

Business process automation has gone through an evolution in providing solutions to help streamline and accelerate operations. It started with process-based Robotic Process Automation (RPA). Most RPA deployments utilize software bots that automate tasks based on pre-defined, or fixed, rules. Employee onboarding is one example.

Robotics Process Automation 98

Robotics Process Automation Banking Out-Tasking Data Entry 98

NoonDalton

JULY 29, 2024

Leveraging advanced technologies like Robotic Process Automation (RPA) and Intelligent Document Processing (IDP) can significantly streamline operations and enhance efficiency. By outsourcing these automation solutions, businesses can better allocate resources, adapt to market changes, meet customer demands, and maintain a competitive edge.

Automation 52

Automation Robotics Process Automation Healthcare Data Entry 52

Magellan Solutions

AUGUST 19, 2021

BPO Philippines Reshaping The Retail & Banking Industry. Retail banks , like most companies, face an urgent imperative to reimagine themselves. . Consumers’ banking preferences are rapidly evolving. But many banks have yet to fully transition due to limitations of their digital capabilities. .

Banking 52

Banking Retail BPO Finance 52

Everest Group

JANUARY 2, 2024

This shift is largely driven by the widespread adoption of advanced cognitive tools, such as AI and predictive analytics, enabling lenders to improve automated approval rates and gain deeper insights into customer behavior.

Service 147

Service Finance Banking Flexibility 147

Paysquare

SEPTEMBER 9, 2024

Payroll automation has become an essential component for modern organizations looking to enhance their efficiency and accuracy. By automating various payroll processes, companies can significantly reduce the administrative burden, minimize errors, and ensure timely and compliant payroll operations.

Payroll 52

Payroll Automation Data Entry Administrative 52

Everest Group

OCTOBER 26, 2022

Market Insights™ F&A Operations Transformation – an Illustrative Example for an Insurance Company. In this research, we assess FAO service providers based on their vision & capabilities and market impact and position them on the Everest Group PEAK Matrix®. Our Thinking. Learn More. Learn More.

Finance 130

Finance Accounting Outsourcing Service 130

Hyland

JUNE 13, 2022

As digital transformation makes way for digital evolution, a state in which automation and digitization are continuously being iterated upon and optimized, many organizations find themselves dealing with situations nearly as challenging as those they were looking to improve with automation in the first place. Frost and Sullivan$.

Robotics Process Automation 98

Robotics Process Automation Human Resources Out-Tasking Automation 98

Mercans

FEBRUARY 6, 2025

Key modernization levers include multicountry payroll engines, workflow automation, AI/ML-powered chatbots, and process reengineering to boost efficiency and accuracy. Unlike many in the industry, we do not rely on third-party local vendors for last-mile services. Achieving this recognition once again has been incredibly gratifying.

Payroll 52

Payroll Engineering Streamline Operations Retail 52

Automation Anywhere

OCTOBER 12, 2021

And that includes hearing about what the partnership of Google and Automation Anywhere has created. Since then, use cases have been developed around the Google AI solution portfolio and our cloud-native Automation 360™ platform—the latest tech has been put “in action.” Automation 360 and Google Cloud can make that possible.

Automation 52

Automation Insurance Banking Accounting 52

Paysquare

SEPTEMBER 16, 2024

Efficient payroll management systems today integrate automated calculations, tax filing, and employee self-service portals, ensuring accuracy, security, and flexibility. Changes in Personal Details —Updates such as address changes or bank account modifications must be submitted in a timely manner to ensure accurate salary disbursement.

Payroll 52

Payroll Automation Regulations Administrative 52

Everest Group

JUNE 21, 2022

With the acquisition of SYKES by Sitel Group® in September 2021, the latter strengthened its automation and digital marketing capabilities, which could supplement Majorel’s suite of vertical-specific solutions, especially for the BFSI and e-commerce segments.

E-Commerce 130

E-Commerce Management Nearshoring Impact Sourcing 130

Amzur

JANUARY 30, 2025

Key Takeaways Retailers should focus on strategic automation points like inventory management , order processing , and demand forecasting to optimize efficiency while maintaining human oversight for complex decision-making. Full-scale automation demands hefty investments in technology , infrastructure , and training.

Retail 59

Retail Automation Supply Chain Management Inventory Management 59