Groove Technology

FEBRUARY 4, 2025

Java : Powering high-performance solutions in banking, e-commerce, and cross-platform applications. Python : Frequently used for artificial intelligence, machine learning, and automation projects. Terraform : Automates infrastructure management with Infrastructure as Code (IaC) principles. A scalable Node.js

Software 130

Software E-Commerce Outsourcing Reduced Overhead 130

Automation Anywhere

APRIL 13, 2022

Editor’s note: Recently, Automation Anywhere received a 5-Star rating in the 2022 Partner Program Guide of CRN®, a brand of The Channel Company. At the end of last month, representatives from more than 600 organizations across more than 50 countries gathered online for the annual Automation Anywhere Virtual Partner Summit.

Automation 98

Automation Global Alliances Sales Software 98

Planergy Software

OCTOBER 22, 2021

Automating the Finance Function. Of all the areas that businesses automate, finance continues to lag far behind. The widespread use of spreadsheets or other outdated systems to perform accounting duties has put millions of businesses behind when it comes to automation. Intelligent Automation in Finance.

Finance 98

Finance Automation Robotics Process Automation Out-Tasking 98

Everest Group

MARCH 29, 2023

Read on to understand the new global capital market trends, the staying power of retail investors, and the impact on investment banks, asset and wealth managers, and service providers. The subdued demand was visible in the quarterly earnings results of some major investment banks.

Retail 130

Retail Marketing Banking Offshoring 130

Groove Technology

JANUARY 15, 2022

It is necessary for every retailer’s sales strategy in the post-pandemic years. Global eCommerce retail sales have increased by more than 25% in this pandemic year alone, highlighting the critical nature of a retail eCommerce firm. billion in sales by 2022. The scale of online sales is getting bigger.

E-Commerce 130

E-Commerce Retail Sales Customer Support 130

Automation Anywhere

OCTOBER 14, 2021

Chatbots, and intelligent automation software bots in general, are helping financial institutions improve their customer service. Customers have also been making use of intelligent automation, particularly chatbots, during the pandemic. Some will be transitory such as 100% remote work and a 0% fed funds rate. million customers and 105.6

Service 98

Service Banking Robotics Process Automation Call Center 98

Everest Group

OCTOBER 17, 2023

For instance, Accenture’s acquisitions of Navitaire and Duck Creek Technologies showcased the power of assets, while TCS strategically positioned ignio as a transformation catalyst and upheld BaNCS as a revenue-generating platform within banking, financial services, and insurance (BFSI). Should we build or buy them?

Streamline Operations 162

Streamline Operations Insurance Reduced Costs Banking 162

Magellan Solutions

AUGUST 19, 2021

BPO Philippines Reshaping The Retail & Banking Industry. Retail banks , like most companies, face an urgent imperative to reimagine themselves. . Consumers’ banking preferences are rapidly evolving. But many banks have yet to fully transition due to limitations of their digital capabilities. .

Banking 52

Banking Retail BPO Finance 52

Hyland

SEPTEMBER 16, 2022

A technical response portal for the Pre-Sales team. A project setup solution for the Post-Sales team. Bank capitalizes on new technology and opportunities. Hyland works with a bank that has steadily unlocked its platform’s potential since 2018. Process automation changes financial outlooks in Africa.

Banking 105

Banking Healthcare Collaborations Sourcing 105

Everest Group

NOVEMBER 7, 2022

Business solution providers such as Veeva Systems Life Sciences Cloud, Temenos Banking Cloud, and Guidewire Cloud for Insurance deliver true and heavily nuanced vertical solutions by providing niche industry-specific functionalities covering the breadth and depth of the value chain, targeting industry pain points.

Co-Sourcing 130

Co-Sourcing Banking Manufacturing Insurance 130

Offshore India Data Entry

FEBRUARY 6, 2022

Provide customer support and sales support to customers across multiple channels. Chatbots are now used for banking transactions, customer support, and even scheduling meetings. Companies are already starting to employ chatbots for customer service and sales. An IT help desk bot can automate troubleshooting as and when needed.

Customer Support 98

Customer Support Sales Customer Service Automation 98

ScaleHub

JULY 19, 2022

Beginning July 11, Mark will oversee pre-sales operations in the Americas. You may recall reading about Peter Mueller , our new VP of Sales for the Americas. Following his time in the US Army, Mark began working in the automation software sector. Mark is a strategic addition to this high-octane team.

Sales 52

Sales Management Data Entry Insurance 52

31 West

FEBRUARY 22, 2023

SysAid specializes in automating workflows. It can help boost help desk productivity with automation and improve self-service adoption rates. Its service automation features make handling help desk issues easier and quicker. It incorporates ITSM workflows and offers smart automation and codeless customization features.

Right-Sizing 130

Right-Sizing Customer Service Out-Tasking Banking 130

Paysquare

SEPTEMBER 9, 2024

Payroll automation has become an essential component for modern organizations looking to enhance their efficiency and accuracy. By automating various payroll processes, companies can significantly reduce the administrative burden, minimize errors, and ensure timely and compliant payroll operations.

Payroll 52

Payroll Automation Data Entry Administrative 52

Automation Anywhere

DECEMBER 16, 2021

We’ve just highlighted more than 100 brilliant achievers in the field of automation--and now it’s time to party! Let’s start with a big thank you to everyone in our ecosystem who submitted almost 400 nominations for an Automation Anywhere Award. Thank you to our team at Automation Anywhere; we are so grateful for your support!”

Automation 52

Automation Co-Sourcing Engineering Sales 52

ScaleHub

APRIL 27, 2022

We’re thrilled to welcome Peter Mueller as ScaleHub’s new Vice President Sales–Americas. He’ll continue to build our existing US business focus on BPOs, service bureaus, and shared service centers for insurance companies and banks. He’ll also onboard new account executives and pre-sales consultants to assist in these endeavors.

Sales 52

Sales Insurance Manufacturing BPO 52

ScaleHub

JANUARY 12, 2022

ScaleHub is excited to announce the newest addition to our team, as Susanne Richter-Wills steps into the role of Vice President Sales for Europe, the Middle East, and Africa (EMEA). Susanne brings her substantial knowledge of the BPO market as she assumes oversight of all sales activities in the EMEA region. New business development.

Sales 52

Sales BPO Insurance Banking 52

SirionLabs

NOVEMBER 3, 2021

A calculation worth considering: Cash-to-Cash cycle (C2C) = Days Inventory Holding (DIH) + Days Sales Outstanding (DSO) – DPO (Days Payable Outstanding (DPO). DSO: Reducing days sales outstanding by 10 or more days (by increasing sales) is an aggressive outlook, particularly where competition is already stiff in the Fortune 1000 list.

Automation 52

Automation Management Inventory Management Finance 52

SirionLabs

NOVEMBER 3, 2021

A calculation worth considering: Cash-to-Cash cycle (C2C) = Days Inventory Holding (DIH) + Days Sales Outstanding (DSO) – DPO (Days Payable Outstanding (DPO). DSO: Reducing days sales outstanding by 10 or more days (by increasing sales) is an aggressive outlook, particularly where competition is already stiff in the Fortune 1000 list.

Automation 52

Automation Management Inventory Management Finance 52

Hyland

OCTOBER 11, 2022

Thankfully, advances in digital technology, including intelligent automation , mean there are other, smarter options for processing your documents — options that not only give your employees the time to take on more valuable work, but also get more value from the documents. What is intelligent document processing (IDP). Process mining.

Robotics Process Automation 98

Robotics Process Automation Automation Insurance Out-Tasking 98

Amzur

JANUARY 30, 2025

Key Takeaways Retailers should focus on strategic automation points like inventory management , order processing , and demand forecasting to optimize efficiency while maintaining human oversight for complex decision-making. Full-scale automation demands hefty investments in technology , infrastructure , and training.

Retail 59

Retail Automation Supply Chain Management Inventory Management 59

Zinnov

MAY 6, 2022

The Automation industry has evolved considerably over the past couple of years. COVID led to an unprecedented surge in the adoption of Automation by enterprises in a bid to ensure business continuity and resiliency. The definition of Automation itself has evolved quite significantly over the past several years.

Automation 59

Automation Robotics Process Automation Out-Tasking Healthcare 59

31 West

MAY 3, 2023

Business Email Compromise A hacker can make a few tweaks to the authentic email address and request an employee in your organization to transfer funds to their bank account. It’s a type of social engineering attack where the hacker gains unauthorized access to your confidential information, like login details or bank account information.

Cybersecurity 130

Cybersecurity Engineering Accounting Banking 130

IBM Services

FEBRUARY 26, 2024

How can banks, credit unions, and financial advisors keep up with demanding regulations while battling restricted budgets and higher employee turnover? Automated impact analysis In business, every decision contributes to the bottom line. The answer is data lineage. How will one decision affect customers? Stakeholders?

Service 97

Service Regulations Engineering Banking 97

VXI

JULY 1, 2021

People began to exchange knowledge, share information, perform banking, pay bills, and shop all within a tap of a small screen. Some businesses embraced customer experience automation through chatbots to handle the customer load, while others used live chats to handle complex issues.

Sales 95

Sales BPO Banking Service 95

Magellan Solutions

MAY 3, 2022

To resolve this concern, many businesses opt to call center outsourcing — the process of subcontracting customer care services , sales/telemarketing functions , and market research to a service vendor. Bank of America. Through this, SoftBank expected to enhance sales and marketing efficiency, improve productivity, and increase sales.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Planergy Software

JUNE 7, 2022

Robotic Process Automation in Finance. Business Process Automation (BPA) Business Process Management (BPM) Technology & Software. Like other areas of business, finance is filled with repetitive manual tasks that are ripe for automation using technology. How to capture early payment discounts and avoid late payment penalties.

Robotics Process Automation 52

Robotics Process Automation Finance Automation Out-Tasking 52

inDinero

AUGUST 22, 2023

If at least part of the payments made as “rent” is applied toward the purchase of the property, or if the contract entitles the renter to acquire the property advantageously under fair market value, this is known as a conditional sales contract and is not deductible as rent. This helps you avoid commingling funds.

Banking 97

Banking Accounting Sales Risk Management 97

Simplr

AUGUST 1, 2022

A human touch is more helpful than an automated bot in certain usages, especially when it comes to nuanced or delicate interactions such as payment disputes. Pre-sale support is yet another situation that is well-suited for human agent assistance. Pre-sale support is yet another situation that is well-suited for human agent assistance.

Sourcing 105

Sourcing Sales Customer Service Retail 105

IBM Services

NOVEMBER 8, 2023

TR9 — announced in October, we listened to feedback from our IBM i Advisory Councils and prioritized advancements in ease of use, productivity, and automation with enhancements to Navigator for i and new additions to SYSTOOLS for automating Db2 for i. Red Hat Ansible Automation Platform components now run natively on IBM Power.

Advisory 96

Advisory Banking Automation Design 96

Hyland

JULY 5, 2022

What you need to know: Automation has been a feature of banking since the days of punched cards, but there’s significant scope to drive further cross-functional connectivity across most institutions. How robotic process automation supports users. Hyperautomation in financial services.

Robotics Process Automation 72

Robotics Process Automation Sales Software Human Resources 72

IBM Services

FEBRUARY 6, 2024

One of the more complex challenges banks must solve is to make payments more efficient. The service launch means that if a bank or wallet participates in Alipay+, customers can make real-time payments simply by scanning the QR code using DuitNow in Malaysia. The reasoning for the D.C.

Banking 93

Banking Government Retail Reduced Costs 93

Zinnov

NOVEMBER 15, 2021

by Nischay Mittal, Principal & Global Head — Automation/AI, Zinnov; Dushan Garg, Engagement Manager, Zinnov; Shreya Ghose, Marketing, Zinnov. What is Hyper Intelligent Automation. Types of underlying technology areas within Hyper Intelligent Automation. Benefits of Hyper Intelligent Automation. Process Mapping.

Automation 52

Automation Robotics Process Automation Supply Chain Management Administrative 52

inDinero

DECEMBER 13, 2021

If you’ve been tracking your expenses and logging sales into Excel Sheets without issue, you may be wondering why you need accounting software. You can also create monthly, quarterly, or annual sales reports to track profits and help with taxes. 4 Automated Accounting Trade-offs That You May Not Have Considered.

Accounting 105

Accounting Software Inventory Management Data Entry 105

IBM Services

JANUARY 18, 2024

The latest artificial intelligence (AI) chatbots , also known as intelligent virtual assistants or virtual agents, not only understand natural conversations thanks to advanced language models but also proactively automate various tasks using conversational AI technology. ” The advantages of chatbots surround us.

E-Commerce 92

E-Commerce Sales Customer Service Insurance 92

IBM Services

DECEMBER 5, 2023

According to IBM’s latest CEO study , industry leaders are increasingly focusing on AI technologies to drive revenue growth, with 42% of retail CEOs surveyed banking on AI technologies like generative AI, deep learning, and machine learning to deliver results over the next three years.

Retail 94

Retail Inventory Management Call Center Efficiency 94

Simplr

OCTOBER 19, 2021

A human touch is more helpful than an automated bot in certain use cases, especially when it comes to nuanced or delicate interactions such as payment disputes. Pre-sale support is yet another situation that is well-suited for human agent assistance. So when are some ideal times to hand over the customer support reins to a chatbot?

Sourcing 96

Sourcing Sales Customer Service Retail 96