Everest Group

MAY 24, 2024

This includes conducting AI asset inventories, classifying AI systems based on risk levels, assigning responsibility for compliance, and establishing robust frameworks for AI risk management. Service providers will play a crucial role in supporting financial institutions in their compliance efforts.

Service 162

Service Risk Management Risk Management Cybersecurity 162

Everest Group

JANUARY 19, 2024

Managed Extended Detection and Response (MXDR) has emerged as a game-changer in combating modern cybersecurity threats. Combining managed services with a technology platform, MXDR offers an encompassing, automated, scalable, and cost-effective solution incorporating real-time threat intelligence.

Cybersecurity 182

Cybersecurity Analytics Managed Services Out-Tasking 182

Everest Group

FEBRUARY 24, 2023

It is no secret that when buyers evaluate proposals for IT and BPO work in a managed services model, they consider various criteria such as provider capabilities, cultural alignment, pricing, etc. During the entire term, it charged the client for specialized automation resources as well as proprietary automation platforms.

BPO 130

BPO Services Contracting Outsourcing Manufacturing 130

Everest Group

JUNE 28, 2023

In this blog, we’ll explore how DIT can help the BFSI industry tackle pressing issues. Desktop Infrastructure Transformation (DIT) has emerged as an attractive solution to combat these market disruptions because of its ability to optimize costs, empower users, and enhance IT efficiency. Contact us directly to discuss this topic further.

Banking 130

Banking Cybersecurity Insurance Analytics 130

Everest Group

JANUARY 16, 2024

These enterprises are focusing on enhancing customer experience through AI and data analytics, optimizing supply chains with technologies such as IoT and automation, and integrating e-commerce seamlessly. Their priorities also include strengthening data security, ensuring compliance, and automating manual processes for improved efficiency.

Retail 173

Retail E-Commerce Service Sourcing 173

Everest Group

SEPTEMBER 30, 2024

These companies have been serving GCCs historically across the life cycle including GCC set-up support, primarily on the services side Big-4 consulting firms: Firms like EY, Deloitte, PwC, and KPMG fall into this category.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Everest Group

MAY 24, 2023

Real-time insurance quotation and comparison tools: Using innovative technologies that automate the insurance underwriting process will allow intermediaries to deliver real-time insurance quotes and pricing comparison tools. Insurance plans must be customized to address clients’ unique needs and risk profiles.

Insurance 130

Insurance Risk Management Risk Management Analytics 130

Everest Group

JANUARY 17, 2023

In this blog, we’ll focus on the application development capabilities. Everest Group gathered insights about the platform capabilities from the provider using a comprehensive RFI that collected more than 190 data points across 17 categories, followed by a briefing and demo showcasing the platform’s capabilities. Collaborative development.

Research 130

Research Collaborations Sourcing Design 130

Everest Group

AUGUST 9, 2023

Task Mining Products Task mining plays a vital role in improving operational excellence, filling the automation pipeline, and accelerating organizations’ digital transformation journeys. It offers a data-driven approach to process optimization and automation, gaining rapid traction across geographies.

Managed Services 130

Managed Services Automation Analytics Research 130

Everest Group

SEPTEMBER 21, 2021

Read on to learn how critical partnerships with IT and BPO providers can help vaccine manufacturers in product development and more by providing technology tools, artificial intelligence, automation and analytics, talent and other needed expertise. Infosys-owned Simplus has built a Salesforce-based vaccine management solution for the U.S.

Outsourcing 130

Outsourcing Manufacturing Out-Tasking Administrative 130

Perficient Digital Transformation

OCTOBER 10, 2022

My prior blog touched on the approach and initial assessment we undergo when onboarding a new client who has faced challenges with independently building, expanding, and/or maintaining their Twilio solution. Creation of deployment pipelines and release management . Creation of scripts for automation of tasks . .

Managed Services 64

Managed Services Management Service Engineering 64

Everest Group

MAY 8, 2023

Ideally, GBS should be viewed as a type of managed services model, with full purview over delivery location decisions A well-defined strategy should be in place, with clearly articulated and previously communicated principles backed with data as to what should go where (also known as sign on the door).

Jobbing 130

Jobbing Flexibility Research Management 130

Premier BPO

JUNE 7, 2024

Outsourcing providers have also been impacted by such changes, with 59% 1 of Global Business Services looking to automate their processes with technological advancements like cloud and AI. They can expand their capabilities with IT services encompassing everything from help desk support to software development and cloud migration.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

JUNE 17, 2022

Enterprises are seeking third-party support from these providers for intelligence-led threat hunting and detection, orchestration and automation of alerts underpinned by modular, platform-led operations, reduced incident response times, and cyber forensics. Why You Need to Buy Security Differently from Managed Services.

Management 130

Management Service Cybersecurity Research 130

Perficient Digital Transformation

FEBRUARY 23, 2022

We provide our clients industry-leading case management, BPM, customer relationship management (CRM), and robotics solutions that eliminate inconsistent user experiences and overly complicated systems. I am thrilled about this achievement for our partnership and our customers.

Robotics Process Automation 116

Robotics Process Automation Advisory Automation Collaborations 116

Premier BPO

OCTOBER 8, 2024

This automation reduces manual entry errors, accelerates transaction processing, and swiftly allows businesses to respond to market demands. How Integrating EDI and ETL Can Improve Data Flow and Decision-Making Automated data transfers significantly reduce human error and help ensure data consistency.

BPO 245

BPO Co-Sourcing Outsourcing Efficiency 245

Everest Group

AUGUST 31, 2022

Top Customer Experience Management (CXM) Service Providers in the Americas The Customer Experience Management (CXM) market in the Americas has shown significant resilience throughout the post-pandemic phase in 2021, as enterprises across the board continued their investments in this space to retain existing customers and attract new ones.

Management 130

Management Service Marketing Analytics 130

Everest Group

FEBRUARY 28, 2023

Hence, enterprises looking to strengthen their capabilities across consulting, infrastructure design/build, cloud modernization, and management services are partnering with WCC service providers to fulfill their needs.

Collaborations 130

Collaborations Service Marketing Managed Services 130

Everest Group

OCTOBER 2, 2023

Further investments include analytics-driven tools for razor-sharp Healthcare Professional (HCP) profiling and targeting and the use of automation tools in areas such as Adverse Events (AE) intakes to rapidly evolve with the market needs.

Business Process Outsourcing 147

Business Process Outsourcing Manufacturing Healthcare Regulations 147

Everest Group

NOVEMBER 30, 2023

Revenue Cycle Management (RCM) Platforms Revenue Cycle Management (RCM) platforms automate financial processes in the healthcare industry. These platforms optimize the revenue cycle, from patient registration and appointment scheduling to the final bill payment. Learn More What is the PEAK Matrix®?

Management 162

Management Healthcare Sourcing Sales 162

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Zinnov

MARCH 26, 2024

The Intelligent Automation industry is on the cusp of incredible growth. As of now, Intelligent Automation Services represent a USD 23-25 Bn component of the overall market. UNLOCKING THE DNA OF AUTOMATION SERVICES EXCELLENCE 1. Their ultimate goal?

Automation 52

Automation Service Robotics Process Automation Advisory 52

Hyland

JULY 19, 2022

You’ve tackled storing and managing your content – now learn about all the ways you can unlock its value by harnessing the power of content services capabilities. Explore toolsets for automation, innovation and transformation, as well as opportunities to further partner with Hyland to meet your business objectives.

Cybersecurity 145

Cybersecurity Automation Flexibility Service 145

Premier BPO

SEPTEMBER 3, 2024

1 The Myth of Modern Data-Driven Organizations The common misconception among companies aspiring to join the fold of data-driven organizations is that as they have started using analytics to decipher data, they have a data management ecosystem to drive insights and value for the organization.

Government 130

Government Analytics Outsourcing Managed Services 130

Max BPO

SEPTEMBER 12, 2021

But, with automation of the accounts receivable process, the software will remind the customer automatically. The post Manage the late-paying customers by outsourcing accounts receivable management services appeared first on Our Blog – MaxBPO. It might also omit their mind to pay you. It might be hard manually.

Accounting 52

Accounting Managed Services Management Outsourcing 52

Premier BPO

OCTOBER 23, 2024

When integrated with technologies like Electronic Data Interchange (EDI), Extract, Transform, and Load (ETL) automates data exchange, ensuring accurate and seamless data transformation for comprehensive analysis, further strengthening data-driven decision-making capabilities.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Perficient Digital Transformation

FEBRUARY 14, 2023

In this series of blog posts, we will explore the four pillars of a successful Cloud Transformation: Program Model, Cloud Foundations, Portfolio Transformation, and Enterprise App Migration. The next blog in our series will focus on Cloud Foundations and provide further insights on how to achieve success in this area.

Government 111

Government Out-Tasking Collaborations Cybersecurity 111

IBM Services

NOVEMBER 7, 2023

Why incur the cost and risk developing in-house cloud management expertise when you can leverage the expertise of a proven Azure managed services team that supports hundreds of clients operating thousands of hybrid cloud workloads? Improve the stability of SLOs & service level agreements (SLAs).

Reduced Costs 98

Reduced Costs Automation Flexibility Management 98

Everest Group

SEPTEMBER 18, 2024

Key responsibilities Manage multiple initiatives from business development to client delivery Create actionable insights to solve client problems by evaluating and analyzing information collected through live engagements, interviews, and secondary research (as needed) Communicate and interact with senior stakeholders in major outsourcing service providers (..)

Service 100

Service Global Sourcing Advisory Advisory Research 100

Zinnov

NOVEMBER 15, 2021

by Nischay Mittal, Principal & Global Head — Automation/AI, Zinnov; Dushan Garg, Engagement Manager, Zinnov; Shreya Ghose, Marketing, Zinnov. What is Hyper Intelligent Automation. Types of underlying technology areas within Hyper Intelligent Automation. Benefits of Hyper Intelligent Automation. Process Mapping.

Automation 52

Automation Robotics Process Automation Supply Chain Management Administrative 52

IBM Services

SEPTEMBER 6, 2023

Security teams often use attack surface management platforms or other asset discovery tools to automate this process. The team may use a combination of vulnerability management tools and methods to assess all assets, including automated vulnerability scanners, penetration tests , and logs from internal security tools.

Management 105

Management Cybersecurity Automation Engineering 105

Paysquare

MAY 16, 2024

Introduction of Automated Payroll Solutions with Leave & Attendance Systems Technology is approaching the world very fast, and there’s no field left in today’s generation that is not covered by it. Automated Payroll Solutions with Leave & Attendance Systems streamline processes, reduce errors, and boost employee satisfaction.

Payroll 52

Payroll Automation Regulations Research 52

https://www.hcmworks.com/blog

JULY 7, 2021

Every step of the managed service lifecycle involves paperwork to prevent this, and selecting the right statement of work (SOW) for the right service provided is vital. Once the type of SOW is identified, automation can streamline and expedite paperwork processes.

Automation 52

Automation Managed Services Management Service 52

Offshore India Data Entry

FEBRUARY 29, 2024

Specialized outsourcing providers excel in precision data entry and documents management services. By partnering with experienced legal document management services, firms safeguard quality. Rigorous protocols and automated workflows prevent common oversights. Together, these measures minimize human error risks.

Data Entry 105

Data Entry Outsourcing BPO Offshoring 105

Hyland

NOVEMBER 21, 2022

Digital access management (DAM). The accounts payable (AP) crowd came out strong for automation, with goals to automate AP and integrate robotic process automation (RPA). While AP departments were a significant portion of automation priorities, insurance claims automation and HR were also called out. >

Robotics Process Automation 95

Robotics Process Automation Cybersecurity Automation Accounting 95