Metasource

JANUARY 5, 2022

Forward-thinking companies are quickly adopting new technology solutions and partnering with business process outsourcing (BPO) companies to boost productivity, operate more cost-effectively, and, ultimately, successfully navigate inflation. New technology and BPO services help companies reduce costs across their entire organizations.

Outsourcing 52

Outsourcing Service Labor Costs Business Process Outsourcing 52

Simplr

FEBRUARY 7, 2023

One-click-or-download-to-join rewards programs are also a great way to show your appreciation and grow a more loyal customer base. ( Businesses should consider CX solutions that incorporate both automation (chat) and humans, to account for scenarios that require a human.

Customer Service 95

Customer Service Service Retail Call Center 95

Planergy Software

JANUARY 5, 2022

Download a free copy of "Preparing Your AP Department For The Future", to learn: How to transition from paper and excel to eInvoicing. Download Free Copy. Download PDF. Blanket Purchase Orders (BPO) These may also be referred to as “standing orders.” ” A BPO is similar to a PPO. Download PDF.

BPO 52

BPO Supply Chain Management Finance Marketing 52

Metasource

OCTOBER 19, 2021

Why digital transformation is the solution to “The Great Resignation” Automation technology was created to carry out tasks that enable teams to focus on their core functions and, simply put, make everyone’s lives easier. What are other benefits of digital transformation and business process automation?

Out-Tasking 52

Out-Tasking Automation Jobbing BPO 52

VXI

OCTOBER 25, 2022

Los Angeles, CA (October 25, 2022) – VXI Global Solutions, a leading BPO and CX provider, was recently recognized by Everest Group as a Major Contender in their 2022 Customer Experience Management (CXM) Services PEAK Matrix® Assessment. Download the Everest Peak Matrix Report 2022 here.

Advisory 52

Advisory BPO Service Business Process Outsourcing 52

Metasource

AUGUST 10, 2022

There are various solutions for achieving a paperless office, such as document scanning , document management , and workflow automation. Partnering with the right business process outsourcing (BPO) company will make transitioning to a paperless office simple. Here are 5 questions you should ask yourself before going paperless: 1.

BPO 52

BPO Human Resources Business Process Outsourcing Out-Tasking 52

Metasource

JANUARY 27, 2022

Integration, scalability and the strategic implementation of technology, such as workflow automation and document management software, will play a bigger role in businesses this year as they look to take the next step in their digital transformations. That’s why more companies will be focusing on integrating systems in 2022.

Robotics Process Automation 52

Robotics Process Automation Right-Sizing Automation Collaborations 52

Capgemini

JANUARY 19, 2022

It also means introducing new strategies, technologies, data, and analytics, not just to improve front-end customer experience, but to manage back-office operations, and to introduce approaches including intelligent automation, which can help in areas such as self-service. Highly complex queries are routed to agents.

Robotics Process Automation 52

Robotics Process Automation Data Entry Call Center BPO 52

SIG Speaks

JANUARY 3, 2022

Download the guide to learn the 5 principles you need to guide your business’s journey towards sustainability. Download today to know what you want from a digital transformation. Download this paper and explore 10 effective tips for a smarter procurement journey. Download the insights. learn more. . learn more. .

Sourcing 40

Sourcing Business Process Outsourcing Automation BPO 40

Metasource

FEBRUARY 6, 2024

In fact, according to McKinsey , “executives from companies that have seen success with automation are twice as likely as others to report using human-in-the-loop designs.” Instead of relying solely on automated processes, HITL incorporates human expertise to handle complex, nuanced, or ambiguous tasks that machines might find challenging.

Human Resources 52

Human Resources Out-Tasking Automation Collaborations 52

Metasource

JULY 6, 2021

By having a BPO company manage your document scanning professionally, you’ll not only eliminate manual errors, but your employees will be able to continue focusing on their job and your organization’s productivity won’t be disrupted. These are all hallmarks of a top quality provider – and remember to ask for references.

Software 52

Software Out-Tasking BPO Automation 52

SIG Speaks

NOVEMBER 30, 2021

Download the guide to learn the 5 principles you need to guide your business’s journey towards sustainability. Download today to Knowing what you want from a digital transformation. Download this paper and explore 10 effective tips for a smarter procurement journey. Download the insights. learn more. . learn more. .

Sourcing 40

Sourcing Business Process Outsourcing Automation Reduced Costs 40

SIG Speaks

FEBRUARY 1, 2022

Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. For those unable to attend the discussion, the findings are covered in further detail in a whitepaper, prepared for SIG members, which can be downloaded below. learn more. . learn more. .

Sourcing 40

Sourcing Automation Advisory Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. For those unable to attend the discussion, the findings are covered in further detail in a whitepaper, prepared for SIG members, which can be downloaded below. learn more. . learn more. .

Sourcing 40

Sourcing Automation Advisory Shared Services 40

Simplr

MAY 15, 2023

Asking the right questions is critical to ensuring that businesses are prepared for the future of CX, where, within the next decade, Simplr predicts 90% of customer service inquiries will be automated or proactively prevented. Download your guide today The post Reimagining the Contact Center RFP appeared first on Simplr.

Customer Service 52

Customer Service Call Center Flexibility BPO 52

SIG Speaks

MARCH 1, 2022

Download the full report for key findings from the survey and a summary of the benefits of digitization and how to overcome the main challenges procurement executives are facing during their digital transformation journeys. Download this report to tap into Gartner's expertise. learn more. . learn more. . learn more. . learn more.

Sourcing 40

Sourcing Shared Services Automation Outsourcing 40

SIG Speaks

NOVEMBER 1, 2021

The Future of Procurement will be shaped by AI’s promise to autonomously automate tactical, transactional processes while infusing strategic decision-making with analytical insights that create competitive advantage. . Download this paper and explore 10 effective tips for a smarter procurement journey. Download the insights.

Co-Sourcing 40

Co-Sourcing Sourcing Automation Business Process Outsourcing 40

Capgemini

JANUARY 20, 2022

YayPay is an automated accounts receivables (AR) and collections management platform that enables B2B finance teams to consolidate their AR information in a single place, improve their working capital, and ultimately get paid faster. Go to the next section > Back to homepage > Download the full magazine.

Finance 52

Finance Accounting Automation Analytics 52

Capgemini

JANUARY 19, 2022

Automation of some functions might help, but it’s not always easy to achieve, and there isn’t enough in-house talent to make things happen. Go to the next section > Back to homepage > Download the full magazine. Processes that used to be sufficient can’t always now cope with the growth, nor with the pace.

Marketing 52

Marketing Right-Sizing Automation Analytics 52

Capgemini

JANUARY 19, 2022

Our capabilities to operationalize processes at scale, leveraging intelligent automation and innovation to integrate analytics and data, deliver enhanced business outcomes and insights to an organization’s sales leadership, partners, and customers. Go to the next section > Back to homepage > Download the full magazine.

Sales 52

Sales Analytics Engineering Automation 52

Pure Moderation

AUGUST 18, 2022

Consider Automating Routine Tasks. You may want to consider automating them. For instance, consider automating the process if they’re manually addressing refunds daily. Automation saves time and effort for both your team and customers. Is your support team repeatedly doing the same tasks? Conclusion.

Customer Support 52

Customer Support Customer Service Out-Tasking Software 52

Capgemini

JANUARY 19, 2022

For example, we follow a systematic approach in increasing self-service levels and optimizing and automating repetitive tasks, using various conversational interfaces options. Go to the next section > Back to homepage > Download the full magazine. Read more in this section. Subscribe to Innovation Nation.

Regulations 52

Regulations Design Engineering Analytics 52

Pure Moderation

AUGUST 31, 2021

billion monthly active users would be left up to the platform’s automated systems. There’s no doubt Facebook and Instagram have a content moderation problem they are trying to automate their way out of. And it’s not just podcasts, audiobook downloads also saw growth of 21% between 2019 and 2020. million pieces removed in Q2.

Government 52

Government Banking Jobbing Automation 52

Capgemini

JANUARY 20, 2022

Robert Piotrowski: Our AI.Controllership solution enables frictionless accounting operations with fully automated calculation and processing of your journals. It also automates close and reporting with best-in-class scheduling and monitoring and introduces a touchless intercompany solution with real time reconciliations and monitoring.

Finance 52

Finance Reduced Costs Accounting Analytics 52