Everest Group

FEBRUARY 21, 2022

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. accelerate self-service), apply AI/ML to business use cases (e.g., accelerate self-service), apply AI/ML to business use cases (e.g.,

Banking 130

Banking Analytics Finance Engineering 130

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Everest Group

FEBRUARY 1, 2022

Ireland: Global companies are selecting Ireland for a mix of IT, Business Process (BP), and ER&D services, with most of the activity driven by technology firms, primarily to set up ER&D centers and digital CoEs across areas such as AI, cloud, and analytics.

Service 130

Service Cybersecurity E-Commerce Nearshoring 130

The Hackett Group

SEPTEMBER 28, 2023

The Hackett Group’s Digital World Class human resources research is based on an analysis of results from recent benchmarks, performance studies, and advisory and transformation engagements at hundreds of global companies. But the commitment to technology continues to pay off for Digital World Class HR organizations.

Human Resources 116

Human Resources Advisory Research Operational Costs 116

Everest Group

AUGUST 25, 2023

Storytelling is a powerful tool for establishing meaningful connections, fostering collaboration, and conveying brand essence. Global Capability Centers (GCCs) can use storytelling to transcend geographic and cultural barriers to effectively communicate their vision and value to diverse audiences.

Collaborations 130

Collaborations Out-Tasking Offshoring Management 130

Everest Group

AUGUST 9, 2023

Efforts by both private players and the government to enhance skill development and increase the talent pipeline are underway, such as the collaborative postgraduate diploma (PGDM) program by IMT Hyderabad and HCL Technologies.

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Zinnov

OCTOBER 26, 2023

Centralization drives efficiency through standardization, automation, and shared services. More and more GCCs are also partnering with universities and academic institutions, especially in emerging markets, to facilitate collaboration on innovations.

Global Business Services 52

Global Business Services Flexibility Finance Regulations 52

The Hackett Group

JULY 8, 2021

This also includes investments in emerging technologies such as smart automation, advanced analytics, and collaboration tools that enable greater automation. Procurement automation efforts have traditionally focused on transactional processes such as purchase order and receipts processing. Technology enablement.

Analytics 52

Analytics Automation Design External Service Provider 52

Zinnov

SEPTEMBER 24, 2024

Bengaluru, 19 September 2024 : In the face of mounting macro-economic challenges, Global Business Services (GBS) organizations are at a pivotal moment. These range from optimizing resource allocation and task prioritization to reengineering processes and integrating Automation and AI technologies.

Analytics 40

Analytics Efficiency Global Business Services Management 40

Zinnov

MAY 22, 2024

New business functions in the organization will be incubated and scaled in India, making the country a sandbox of breakthrough innovations. Global Business Services (GBS) has been a major trend across large companies. The teams that work together in India, often liaise through the headquarters.

E-Commerce 59

E-Commerce Engineering Manufacturing Sales 59

Everest Group

APRIL 10, 2025

You studied finance, computer science, engineering, general business, or even liberal arts in undergraduate school. You may have even paid for a global business services certification. Leaders must embrace continuous transformation, integrating automation and digital capabilities while constantly keeping operations agile.

Global Business Services 130

Global Business Services Finance Shared Services Engineering 130

The Hackett Group

OCTOBER 22, 2024

Focusing on higher-value roles, alongside increased automation, delivers substantially more value significantly faster as they close and consolidate financials 36% faster, complete forecasts five days sooner, and dedicate 82% more time to forward-looking analyses. These investments continue to reduce costs while increasing overall speed.

Finance 59

Finance Advisory Marketing Reduced Costs 59