Automation Design Global Business Services 
Premier BPO
JUNE 7, 2024
Macroeconomic changes, talent shortages, and evolving trends, including technological advancements, have businesses increasingly relying on outsourcing as a strategy. These tools encompass a wide range of technologies requiring deep expertise in areas where your business is unlikely to have the team to accomplish this.
Everest Group
JANUARY 3, 2022
The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. CoEs and competency centers within GBS organizations are designed to streamline and set actionable steps for the CEO’s agenda and critical priorities.
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Everest Group
SEPTEMBER 9, 2024
These platforms, designed to provide visibility, tracking, and insights into change programs, are becoming critical tools in the quest for successful transitions. CM platforms are anticipated to automate diverse processes, reducing manual interventions, minimizing errors, and ultimately improving operational efficiency.
Everest Group
JULY 26, 2024
Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid models, finding a balance for in-house and outsourced resources.
Everest Group
APRIL 17, 2023
Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.
Everest Group
JANUARY 5, 2023
In fact, more than 80% of respondents expect their investments in outsourcing for IT services (ITS) and business process services (BPS) to stay the same or increase in 2023 over 2022, and more than 40% are optimistic about growth in their global services budgets in the coming year.
Everest Group
JANUARY 15, 2024
This session is designed to equip AR professionals with the knowledge and tools they need to better utilize their existing research investments and identify key opportunities where custom research can effectively strengthen sales initiatives.
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