31 West

FEBRUARY 7, 2023

Jira and ServiceNow are two solutions using which you can centralize service operations, automate processes and deliver a positive customer experience. We will be comparing Jira and ServiceNow to help you identify the right software for your service desk. Jira has a good market share among small to medium-sized companies.

Right-Sizing 130

Right-Sizing Customer Service Co-Sourcing Software 130

31 West

FEBRUARY 20, 2023

It includes features like a unified agent dashboard, omnichannel support, automation, and AI-guided decisions. About SysAid SysAid specializes in IT service management and automation. You can significantly improve productivity and streamline processes with its service automation capabilities. out of 5 (1747 user ratings) 4.5

Right-Sizing 130

Right-Sizing Customer Service Customer Support Sales 130

The Scalers

SEPTEMBER 18, 2024

You can search for QA Managers or Automation Test Engineers with specific knowledge of your industry and its regulation, or experience with relevant automation frameworks and programming languages. DOWNLOAD EBOOK 4. When you opt for offshoring, the world is your talent pool. Quite literally. What is it? How does it work?

Offshoring 89

Offshoring Right-Sizing Engineering Out-Tasking 89

31 West

SEPTEMBER 28, 2024

By selecting the right type of customer journey map, you gain the clarity needed to either improve the current experience, design a future state, or analyze the broader context of customer interactions. Automate personalized email follow-up after purchase. You can automate your inbound marketing to achieve the highest effectiveness.

Call Center 130

Call Center Customer Service Out-Tasking Sales 130

The Scalers

JANUARY 10, 2024

The changing role of the CIO over the years The CIO’s responsibilities have evolved from the 1980s to today, strengthening its position as a key player in companies of all sizes and industries. CIOs in the 1980s Before the 80s, CIOs didn’t exist. There were only IT managers. The reason?

Offshoring 60

Offshoring Right-Sizing Cybersecurity Reduced Costs 60

Magellan Solutions

FEBRUARY 24, 2022

Outsourcing Lead Generation: A Comprehensive Guide for Choosing the Right Provider. Even if you can’t figure out the right way to get leads, it’s easy to feel like lead generation is a pain in your side. This awareness and interest can be used to make sales right away like in TV and in the newspaper. Which is Better?

Sales 40

Sales Outsourcing BPO Out-Tasking 40