IBM Services

SEPTEMBER 20, 2023

When implemented in a responsible way—where the technology is fully governed, privacy is protected and decision making is transparent and explainable—AI has the power to usher in a new era of government services. Agency for International Development’s Global Health Supply Chain Program.

Government 106

Government Cybersecurity Automation Efficiency 106

Everest Group

AUGUST 4, 2022

Businesses are evolving to rely on the intelligent process automation market (IPA) to promote growth and keep up with competitors. In a world becoming increasingly reliant on technology, financial services organizations are digitizing and automating more processes to keep up with the competition. IPA will be more scalable.

Automation 130

Automation Marketing Robotics Process Automation Healthcare 130

Premier BPO

OCTOBER 8, 2024

This automation reduces manual entry errors, accelerates transaction processing, and swiftly allows businesses to respond to market demands. EDI ensures efficient and accurate data flow between partners, while ETL consolidates this data for comprehensive analysis, enhancing decision-making and operational visibility.

BPO 245

BPO Co-Sourcing Outsourcing Efficiency 245

Metasource

MARCH 6, 2025

Secure document management software that automates HR workflows. Between federal agencies HR document retention requirements, state and local government requirements that are often even stricter , and the nuanced requirements of specific document types, staying up to date with these standards alone can seem impossible.

Automation 52

Automation Management Human Resources Right-Sizing 52

IBM Services

FEBRUARY 28, 2024

At the end of 2023, a survey conducted by the IBM® Institute for Business Value (IBV) found that respondents believe government leaders often overestimate the public’s trust in them. However, the most recent IBV research indicates trust in governments among constituents is in decline.

Government 104

Government Advisory Research Customer Service 104

IBM Services

NOVEMBER 14, 2023

Forrester Research just released “The Forrester Wave™: Digital Process Automation Software, Q4 2023: The 15 Providers That Matter Most And How They Stack Up” by Craig Le Clair with Glenn O’Donnell, Renee Taylor-Huot, Lok Sze Sung, Audrey Lynch, and Kara Hartig and IBM is proud to be recognized as a Leader.

Automation 115

Automation Software Government Research 115

Zinnov

MAY 17, 2023

Can enterprises be made recession-proof by leveraging technologies such as Intelligent Automation? The recent Zinnov survey of 250 CXOs of global enterprises reveals that Intelligent Automation (IA) is the top technology priority within enterprise digital transformation charters. Have you been using Intelligent Virtual Agents?

Automation 98

Automation Government Marketing Efficiency 98

Zinnov

AUGUST 5, 2021

Conversation between Nischay Mittal, Principal & Global Head – Automation/AI, Zinnov; Vansh Kukreja, Project Lead – Automation/AI, Zinnov; Anudeep Gill, Consultant, Zinnov and Omid Aslani, Director Product Management, Kofax. How do you think enterprises can best leverage this phenomenon to achieve scalable Automation?

Automation 98

Automation Collaborations Government Out-Tasking 98

Automation Anywhere

JULY 13, 2022

They must become more efficient, responsive, and innovative to keep up with fintechs and stay competitive with a generation of customers expecting always-on, always-available consumer-like banking experiences. Automation can streamline and accelerate those processes and eliminate errors. Following is a summary of their responses.

Banking 96

Banking Retail Automation Robotics Process Automation 96

IBM Services

MAY 9, 2024

The healthcare industry faces arguably the highest stakes when it comes to data governance. The impact of healthcare data usage on people’s lives lies at the heart of why data governance in healthcare is so crucial.In healthcare, managing the accuracy, quality and integrity of data is the focus of data governance.

Government 71

Government Healthcare Regulations Insurance 71

IBM Services

APRIL 11, 2024

The global AI governance landscape is complex and rapidly evolving. Key themes and concerns are emerging, however government agencies must get ahead of the game by evaluating their agency-specific priorities and processes. The term governance can be slippery.

Government 77

Government Regulations Accounting Cybersecurity 77

Everest Group

MAY 9, 2024

The emergence of agentic AI represents the next frontier in AI-based automation, offering enterprises the opportunity to revolutionize work processes through increased autonomy, enhanced decision-making capabilities, and greater adaptability. In the near future, Agentic AI will likely augment existing automation tools, not replace them.

Robotics Process Automation 162

Robotics Process Automation Automation Government Software 162

IBM Services

OCTOBER 12, 2023

The tasks behind efficient, responsible AI lifecycle management The continuous application of AI and the ability to benefit from its ongoing use require the persistent management of a dynamic and intricate AI lifecycle—and doing so efficiently and responsibly. But the implementation of AI is only one piece of the puzzle.

Government 80

Government Out-Tasking Regulations Analytics 80

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Perficient Digital Transformation

APRIL 5, 2025

Data governance helps organizations manage data appropriately.Some customers say data governance is an optional best practice but not a mandatory implementation strategy. Let’s explore why data governance is no longer optional in today’s data-driven world. Learn How Data Governance Impacts Organizations 1.

Government 52

Government Data Entry Analytics Regulations 52

Everest Group

SEPTEMBER 28, 2023

However, enterprises must first understand the sustainability enabling software market for effective planning and successful outcomes.

Software 162

Software Government Marketing Automation 162

IBM Services

JANUARY 15, 2024

In 2024, the ongoing process of digitalization further enhances the efficiency of government programs and the effectiveness of policies, as detailed in a previous white paper. Only by doing so can governments establish themselves as trustworthy stewards.

Government 67

Government Research Regulations Efficiency 67

Everest Group

FEBRUARY 2, 2023

The banking industry is redefining itself through emerging technology that is improving products, customer services, and operational efficiencies. Blockchain allows banks to automate their back-office operations and reduce manual errors, which can result in significant savings for businesses.

Banking 246

Banking Service Right-Sizing Automation 246

IBM Services

OCTOBER 16, 2023

This is where AI governance comes into play: addressing these potential and inevitable problems of adoption. AI governance refers to the practice of directing, managing and monitoring an organization’s AI activities. An AI governance framework ensures the ethical, responsible and transparent use of AI and machine learning (ML).

Government 75

Government Management Risk Management Risk Management 75

Everest Group

FEBRUARY 6, 2024

The challenge of embracing change Enterprises that have successfully embraced automation and digitization now face another technological challenge: gen AI. Consultants must guide clients in developing robust governance strategies, enhancing security measures, and ensuring compliance to build trust and manage risks associated with gen AI.

Government 173

Government Out-Tasking Software Automation 173

IBM Services

APRIL 1, 2024

Even the best organizations face challenges about the scale and scope of governance and efficient streamlining of their resources across the enterprise. It is crucial to align these different, well-meaning standards, while enabling our developers to cross silos and organizational boundaries to gain efficiencies.

Efficiency 76

Efficiency Software Out-Tasking Engineering 76

Everest Group

AUGUST 14, 2024

Current macroeconomic conditions, an evolving regulatory landscape, advancements in technology, and a focus on diversification and Environmental, Social and Governance (ESG) are some of the major factors influencing the private equity industry.

Collaborations 162

Collaborations Advisory Regulations Marketing 162

Groove Technology

MARCH 15, 2023

By providing an intuitive drag-and-drop interface, Mulesoft Composer empowers non-technical users to connect and automate their systems and applications easily. For IT teams, they reduce the workload on their departments, enabling IT departments to focus on more complex tasks and improving their overall efficiency.

Automation 130

Automation Government Out-Tasking Sourcing 130

Premier BPO

OCTOBER 23, 2024

ETL also enhances operational efficiency by making data readily available for analysis, reporting, and process optimization. By implementing these strategies, organizations can build reliable ETL processes that enhance data quality, enable timely decision-making, and improve operational efficiency.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Automation Anywhere

FEBRUARY 16, 2022

You’ve finally moved your Robotic Process Automation (RPA) software robots (“bots”) out of their proof-of-concept (POC) trials and into production. An increasingly easy technology to deploy RPA automates digital business processes, taking the weight of repetitive tasks off human workers. How important is the process to the business?

Robotics Process Automation 119

Robotics Process Automation Out-Tasking Government Automation 119

Perficient Digital Transformation

MARCH 15, 2024

Perficient, a leader in digital transformation, has been included as a company interviewed in Forrester’s recent report, “ Rethink Enterprise Applications Governance : Refocus Applications Governance And High-Performance IT Exploiting New Technologies To Win, Serve, And Retain Customers.”

Government 59

Government Automation Streamline Operations Flexibility 59

IBM Services

OCTOBER 31, 2023

Electronic design automation (EDA) is a market segment consisting of software, hardware and services with the goal of assisting in the definition, planning, design, implementation, verification and subsequent manufacturing of semiconductor devices (or chips). The primary providers of this service are semiconductor foundries or fabs.

Design 89

Design Automation Manufacturing Software 89

Everest Group

SEPTEMBER 26, 2024

These disruptions can cause service outages, leading to customer dissatisfaction and potential churn Intercarrier settlement issues: The intricate nature of intercarrier settlements and navigating a complex regulatory landscape that governs intercarrier settlements, requires precise data management and reconciliation processes.

Automation 130

Automation Government Administrative Service 130

Everest Group

JULY 26, 2024

However, in reality, GBS leaders’ biases—as opposed to data-driven decision criteria—have governed who does what, when, and how. At the top, the central strategy team guides where and how work should be done—onshore, offshore, nearshore, in-house, or outsourced—to balance cost, efficiency, and quality.

Management 147

Management Right-Sizing Global Business Services Government 147

Automation Anywhere

FEBRUARY 21, 2022

Government workers responsible for citizen services can spend a significant portion of their time dealing with manual processes. And that can affect productivity and response to citizen requests, as well as open the door to potential errors—all of which can compromise service and how citizens view their government.

Service 98

Service Robotics Process Automation Government Data Entry 98

Perficient Digital Transformation

MARCH 27, 2023

Cloud Foundations focus on platform infrastructure, security, connectivity, and governance to ensure a secure and managed cloud environment is ready to support your migration and modernization goals to ultimately deliver impactful business outcomes and better serve your teams and end users.

Government 111

Government Design Automation Shared Services 111

Amzur

SEPTEMBER 10, 2024

In today’s rapidly evolving business landscape, CIOs and CTOs face significant challenges in meeting the demands for innovation, efficiency, and exceptional customer experience. Facilitates informed decisions, uncovers hidden insights, and improves operational efficiency. Cost management, performance monitoring, automation.

Robotics Process Automation 104

Robotics Process Automation Cybersecurity Analytics Government 104

Everest Group

NOVEMBER 30, 2023

Our research highlights the transformative power of technology in reducing carbon footprints, enhancing energy efficiency, and driving sustainable practices across sectors as diverse as oil & gas, banking & finance, and manufacturing. This is a theme prominent not just at an enterprise level, but also at an international level.

Supply Chain Management 162

Supply Chain Management Finance Research Government 162

Premier BPO

SEPTEMBER 3, 2024

This mindset leads to a fragmented approach, often leveraging predictive systems and AI-driven automation, leaving significant insights untapped. 3 Data Management: The Bedrock of Business Success Data management is crucial in unlocking the true power of information and ensuring compliance with governance safeguards and procedures.

Government 130

Government Analytics Outsourcing Managed Services 130

Premier BPO

OCTOBER 8, 2024

This automation reduces manual entry errors, accelerates transaction processing, and swiftly allows businesses to respond to market demands. EDI ensures efficient and accurate data flow between partners, while ETL consolidates this data for comprehensive analysis, enhancing decision-making and operational visibility.

Co-Sourcing 130

Co-Sourcing Outsourcing Efficiency Government 130

Perficient Digital Transformation

AUGUST 23, 2024

If you use Databricks , you probably know that Databricks Unity Catalog is the industry’s only unified and open governance solution for data and AI, built into the Databricks Data Intelligence Platform. Enhanced Query Performance Unity Catalog is well-known as a centralized metastore location in the context of governance.

Government 52

Government Administrative Out-Tasking Regulations 52

Everest Group

JANUARY 18, 2024

“Gen AI is transforming senior executives’ perspectives on efficiency, growth and competitive advantage, and will revolutionize their operational strategies,” stated Charlotte Yates, the founder and CEO of Yates Ltd. Our areas of focus include enterprise networks, software, managed services, end user services and automation.

Research 162

Research Government Retail Healthcare 162