Everest Group

MAY 14, 2024

NextWealth leverages impact sourcing to drive business growth and create social impact with a unique three-pillar approach focused on talent, technology, and training. Discover the transformative power of impact sourcing firsthand through Everest Group’s sustainability teams’ eye-opening visit to the NextWealth center in India.

Impact Sourcing 162

Impact Sourcing Sourcing E-Commerce Jobbing 162

NoonDalton

DECEMBER 20, 2023

When it comes to socially responsible business practices, Impact Sourcing stands out as a beacon of innovation and inclusivity. However, as with any pioneering business model, implementing Impact Sourcing comes with its unique set of challenges.

Impact Sourcing 52

Impact Sourcing Sourcing Collaborations Out-Tasking 52

NoonDalton

JANUARY 17, 2024

In a world where the contours of work are continuously evolving, a transformative approach known as Impact Sourcing is gaining traction and redefining workforce dynamics. Impact Sourcing is a strategic approach to outsourcing that prioritizes social and economic inclusion.

Impact Sourcing 52

Impact Sourcing Sourcing Outsourcing Jobbing 52

Everest Group

MAY 22, 2024

Despite the rapid rise of technology aimed to reduce the amount of human interaction in the contact center, such as robotic process automation (RPA) or Conversational AI (CAI), which has been around for many years, over 70% of service provider revenues are still coming from the voice channel.

Robotics Process Automation 173

Robotics Process Automation Right-Sizing Call Center Sourcing 173

Everest Group

OCTOBER 7, 2024

This design approach fosters efficiency and reduces waste by allowing a single platform to serve multiple purposes.  In the product development area, aerospace titans such as Airbus SE and Pratt and Whitney have turned their attentions to sustainable aviation fuels.

Engineering 130

Engineering Manufacturing Impact Sourcing Government 130

Everest Group

NOVEMBER 30, 2023

Our research highlights the transformative power of technology in reducing carbon footprints, enhancing energy efficiency, and driving sustainable practices across sectors as diverse as oil & gas, banking & finance, and manufacturing.

Supply Chain Management 162

Supply Chain Management Finance Research Government 162

Everest Group

MARCH 23, 2022

The CoEs might target core operations, IT, talent, automation, or sourcing and vendor management, to name a few, and focus on optimizing and innovating various aspects of people, processes, and technology. Action #5 – Obsess Over Employee Experience.

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130