Everest Group

JUNE 18, 2024

AI-powered recommendation engines, such as those from Netflix, Spotify, and Amazon, ensure customers always see the most fitting content or product suggestions. For businesses, envisioning how AI-powered recommendation engines could work in their own context unlocks a new level of relevance in brand interactions.

Streamline Operations 147

Streamline Operations Out-Tasking Insurance Engineering 147

Everest Group

DECEMBER 27, 2024

AI-powered recommendation engines, such as those from Netflix, Spotify, and Amazon, ensure customers always see the most fitting content or product suggestions. For businesses, envisioning how AI-powered recommendation engines could work in their own context unlocks a new level of relevance in brand interactions.

Streamline Operations 130

Streamline Operations Out-Tasking Insurance Engineering 130

Mercans

FEBRUARY 6, 2025

Key modernization levers include multicountry payroll engines, workflow automation, AI/ML-powered chatbots, and process reengineering to boost efficiency and accuracy. Mercans delivers global payroll services through its API-driven G2N Nova payroll engine, a solution offering no-code integrations.

Payroll 52

Payroll Engineering Streamline Operations Insurance 52

Everest Group

OCTOBER 17, 2023

For instance, Accenture’s acquisitions of Navitaire and Duck Creek Technologies showcased the power of assets, while TCS strategically positioned ignio as a transformation catalyst and upheld BaNCS as a revenue-generating platform within banking, financial services, and insurance (BFSI).

Streamline Operations 162

Streamline Operations Insurance Reduced Costs Banking 162

Zinnov

APRIL 16, 2024

They’re beginning to explore how they can tap into the power of Generative AI to transform the way they work, particularly in the world of Software Engineering. The potential benefits of Gen AI in Software Engineering are pretty staggering. It’s all about implementing robust safeguards and being proactive about security.

Engineering 59

Engineering Software Out-Tasking Banking 59

Everest Group

FEBRUARY 2, 2023

While its promise remains high, will the banking, financial services, and insurance (BFSI) sector unearth ChatGPT’s full potential? Like a search engine, it curates answers for queries but is designed to answer in a more conversational flow that goes beyond chat and delivers a richer experience with an intelligent chatbot.

Banking 130

Banking Out-Tasking Insurance Engineering 130

Hyland

OCTOBER 11, 2022

Think about how many employee onboarding forms, insurance claims, contracts, electricity bills, know your customer (KYC) paperwork, invoices and identification documents change hands within your organization every day. Automated workflows are an essential part of a case management solution. The four main components of IDP. Task mining.

Robotics Process Automation 98

Robotics Process Automation Automation Insurance Out-Tasking 98

Everest Group

APRIL 12, 2022

The Russia-Ukraine conflict is estimated to impact between 70,000 and 100,000 service professionals in Ukraine, Russia, and Belarus, including highly-qualified workers with digital engineering and IT skills. Automation of high-frequency tasks can speed up processes and decrease human dependency on outsourcing partners.

Supply Chain Management 130

Supply Chain Management Management Banking Outsourcing 130

Everest Group

APRIL 12, 2022

The Russia-Ukraine conflict is estimated to impact between 70,000 and 100,000 service professionals in Ukraine, Russia, and Belarus, including highly-qualified workers with digital engineering and IT skills. Automation of high-frequency tasks can speed up processes and decrease human dependency on outsourcing partners.

Supply Chain Management 130

Supply Chain Management Management Banking Outsourcing 130

Everest Group

FEBRUARY 21, 2022

enterprise-wide bots to access knowledge residing across business divisions), and scale-up automation (e.g., Applying an engineering mindset to business challenges: As technology solution partners for enterprises, banking GBS organizations are solving business-critical problems by applying an engineering lens to them.

Banking 130

Banking Analytics Finance Engineering 130

IBM Services

JANUARY 15, 2024

As an insurance company integrating technology into the new development landscape, BoB-Cardif Life Insurance Co., Ltd (BoB-Cardif Life) partnered with IBM® Using IBM Client Engineering methods and introducing AI-powered process mining product IBM Process Mining.

Efficiency 72

Efficiency Insurance Robotics Process Automation Automation 72

Everest Group

JUNE 23, 2022

Here are some examples of how low code is solving complex IT problems around the world: A large US commercial insurer has built its entire end-to-end multi-country comprehensive, business-critical application that manages claims, billing, and collection on Appian. everestgrp.com , rahul.samaddar@everestgrp.com or alisha.mittal@everestgrp.com.

Marketing 130

Marketing Supply Chain Management Government Engineering 130

3Pillar Global

JULY 29, 2024

Here we’ll discuss how automation, telemedicine, remote monitoring, and AI-powered systems are revolutionizing healthcare environments, empowering patients and providers, and reducing staff burnout nationwide. Many healthcare organizations are harnessing the power of AI to automate other administrative tasks, too.

Healthcare 52

Healthcare Automation Administrative Insurance 52

IBM Services

SEPTEMBER 11, 2023

IBM and AWS have been working together since 2016 to provide secure, automated solutions for hybrid cloud environments. Multiple query engines, built-in governance, and hybrid cloud deployment models further elevate its capabilities. One notable example is a prominent Japanese insurance company that leveraged Db2 PureScale on AWS.

Engineering 111

Engineering Collaborations Software Insurance 111

Zinnov

APRIL 4, 2024

But where does ICG fit into the larger picture of Intelligent Automation (IA)? In a world where technology leads the way, businesses are moving away from slow, manual processes to embrace a new era of Intelligent Automation (IA). The latest iteration of this technology, Intelligent Automation 2.0

Automation 52

Automation Retail Insurance Collaborations 52

Automation Anywhere

NOVEMBER 12, 2020

In mid-August, Forrester principal analyst Sam Higgins and Automation Anywhere jointly hosted an executive roundtable with Chief Information Officers from the banking, financial services, and insurance (BFSI) sector. Kelly: What has been the change in attitude toward automation due to the pandemic?

Automation 52

Automation Robotics Process Automation Service Out-Tasking 52

Premier BPO

MAY 12, 2022

Pay and benefits are the largest factors in hiring agents (PTO, holiday, and insurance are must-haves). Using technology and automation to augment existing CX processes. Using technology and automation to augment existing CX processes. In terms of technology, our proprietary AI Engine, V.I.E.W.

BPO 130

BPO Co-Sourcing Insurance Automation 130

Groove Technology

MAY 18, 2023

MuleSoft’s architecture is based on the Mule runtime engine (Mule), an open-source, lightweight, and high-performance integration engine that supports various integration patterns, including ESB, API-led connectivity, event-driven architecture, and microservices architecture.

E-Commerce 130

E-Commerce Supply Chain Management Government Banking 130

Perficient Digital Transformation

JULY 22, 2022

Are members coming to your site more at the beginning and end of the year, as insurance policies are updated and they seek out information, or in the month of December, as patients look to schedule last-minute appointments and use whatever remains in FSA accounts? Behavioral Personalization.

Healthcare 111

Healthcare Sourcing Regulations Analytics 111

Globalization Partners

APRIL 18, 2022

According to a NodeFlair report, the average salary of a software engineer in Singapore increased by 32 percent in 2021, an all-time high. When it comes to software engineers, most companies are willing to pay 12 percent more than the median, but 60 percent are willing to fork out an additional 25 percent.

Engineering 98

Engineering Jobbing Software Cybersecurity 98

IBM Services

FEBRUARY 13, 2024

Automate tedious, repetitive tasks. The quality of outputs depends heavily on training data, adjusting the model’s parameters and prompt engineering, so responsible data sourcing and bias mitigation are crucial. Invest in data hygiene and collection strategies to keep your engine running smoothly. Garbage in, garbage out.

Out-Tasking 122

Out-Tasking Design Automation Sales 122

IBM Services

FEBRUARY 14, 2024

McDonald’s is building AI solutions for customer care with IBM Watson AI technology and NLP to accelerate the development of its automated order taking (AOT) technology. For example, Amazon reminds customers to reorder their most often-purchased products, and shows them related products or suggestions.

Retail 86

Retail Cybersecurity Insurance Automation 86

Capgemini

MARCH 13, 2023

– my 2 cents on current and future leaders in Digital Process Automation Gustaf Soderlund 15 March 2023 Facebook Twitter Linkedin Digital process automation (DPA) technology has been instrumental as the engine for digital transformation through digitizing and automating manual and paper-based process.

Automation 52

Automation Insurance Banking Engineering 52

3Pillar Global

APRIL 26, 2024

Yet engineering talent was precious and expensive over the past 15 years. As a result, healthcare systems employ a limited number of engineers. And saying these engineers are overstretched is an understatement. When the engineering team is able to focus on building new experiences, it’s often time-bound.

Healthcare 64

Healthcare Robotics Process Automation Pharmaceuticals Engineering 64

Hyland

OCTOBER 31, 2022

Claims has been a top concern for property and casualty insurers , especially with recent events such as the COVID-19 pandemic and the ongoing threat of natural disasters. Claims in sectors like auto insurance increased in severity in recent years. This occurs in a variety of ways. Digital challenges and opportunities.

Efficiency 52

Efficiency Insurance Analytics Sourcing 52

Amzur

JANUARY 10, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Here, your biggest challenges are tedious task automation and improving your employee’s productivity.

Data Entry 105

Data Entry Right-Sizing Robotics Process Automation Automation 105

NoonDalton

DECEMBER 20, 2021

Self-service, also known as automated service or automation, continues to shine as a winning customer service approach, with businesses across multiple sectors discovering a variety of methods to provide faster, more efficient service for better customer satisfaction and loyalty. Provide Automated Support. Insurance Processing.

Customer Support 98

Customer Support Service Customer Service BPO 98

Perficient Digital Transformation

MARCH 11, 2022

Some major insurance companies estimate that if their cybersecurity measures failed, their servers would be compromised in minutes. An IT engineer is configuring the servers in a data center. Did you know the NSA data center in Utah undergoes approximately 300,000,000 hacking attempts per day? Vulnerabilities.

Cybersecurity 72

Cybersecurity Insurance Finance Engineering 72

IBM Services

APRIL 10, 2024

It is imperative that you save costs in everything: automation will help drive faster feature go-lives, faster feedback loops, less waiting and coordination times, high quality test frameworks, resilient platforms, easy and fast upgrades, zero downtimes among others. My organization is able to develop solutions and capabilities faster.”

Software 94

Software Efficiency Flexibility Insurance 94

Raya Contact Center

MAY 23, 2024

AI-powered recommendation engines, such as those from Netflix, Spotify, and Amazon, ensure customers always see the most fitting content or product suggestions. For businesses, envisioning how AI-powered recommendation engines could work in their own context unlocks a new level of relevance in brand interactions.

Streamline Operations 64

Streamline Operations Out-Tasking Insurance Engineering 64

Automation Anywhere

MAY 16, 2022

The Automation Anywhere IQ Bot has been named a Leader in Everest Group’s Intelligent Document Processing (IDP) Products PEAK Matrix® Assessment 2022. Everest Group is a research firm focused on strategic IT, business services, and engineering services. The firm studied 36 IDP technology providers to create its report. DOWNLOAD NOW.

Automation 52

Automation Insurance Banking Engineering 52

3Pillar Global

JUNE 10, 2024

can accelerate that process, allowing health IT vendors to move faster uncovering insights, introducing new value-add features, and automating internal processes. As a health IT vendor, you have an opportunity to solve this pain by building an AI and machine learning (ML) engine that can recreate these health plan algorithms.

Robotics Process Automation 52

Robotics Process Automation Engineering Healthcare Automation 52

Perficient Digital Transformation

SEPTEMBER 7, 2023

AI and automation have become essential in the design and production of automobiles, as well as the thousands of associated parts that go into every car. Automation and the use of smart robots have been crucial to the manufacturing process. The time commitment and financial investment are what make digital twin technology invaluable.

Manufacturing 52

Manufacturing Engineering Sales Design 52

Perficient Digital Transformation

JANUARY 19, 2024

One use case organizations can consider is Synthetic Data and Document Generation, which allows companies to automate the creation of synthetic (or fake) data for testing purposes, therefore accelerating their digital transformation initiatives. What Is Synthetic Data and Document Generation?

Efficiency 52

Efficiency Healthcare Regulations Insurance 52

Hyland

JANUARY 25, 2023

Examples of SaaS and PaaS CLOUD MODEL EXAMPLES PaaS Force.com, Google App Engine, Hyland’s Alfresco Digital Business Platform , SAP Business Technology Platform, Adobe Experience Platform SaaS Hyland’s OnBase Platform , Salesforce, Gmail, Concur, Photoshop, Office 365 What are the benefits of PaaS? SaaS What are some examples of PaaS?

Service 72

Service Software Automation Insurance 72

Raya Contact Center

MAY 23, 2024

AI-powered recommendation engines, such as those from Netflix, Spotify, and Amazon, ensure customers always see the most fitting content or product suggestions. For businesses, envisioning how AI-powered recommendation engines could work in their own context unlocks a new level of relevance in brand interactions.

Streamline Operations 52

Streamline Operations Out-Tasking Insurance Engineering 52

Raya Contact Center

MAY 23, 2024

AI-powered recommendation engines, such as those from Netflix, Spotify, and Amazon, ensure customers always see the most fitting content or product suggestions. For businesses, envisioning how AI-powered recommendation engines could work in their own context unlocks a new level of relevance in brand interactions.

Streamline Operations 52

Streamline Operations Out-Tasking Insurance Engineering 52