Simplr

JUNE 6, 2023

Customer service ticket backlogs— especially during holiday sales events — can be a breeding ground for customer neglect and missed revenue. In our 2023 State of Online CX study, we found that 40% of pre-sale emails were never even answered during one of the biggest shopping periods of the year – XYZ SHOPPING EVENT HERE.

Customer Support 98

Customer Support Right-Sizing Retail Customer Service 98

31 West

APRIL 27, 2024

The right platform is easy to use and has a neat interface with a short learning curve. Coming to the pricing, the tool is quite a scalable solution and has varying pricing plans that suit the needs of different sizes and types of businesses. It works for businesses of all sizes, especially those in the IT industry.

Right-Sizing 130

Right-Sizing Collaborations Efficiency Banking 130

Planergy Software

JUNE 7, 2022

Robotic Process Automation in Finance. Business Process Automation (BPA) Business Process Management (BPM) Technology & Software. Like other areas of business, finance is filled with repetitive manual tasks that are ripe for automation using technology. How to capture early payment discounts and avoid late payment penalties.

Robotics Process Automation 52

Robotics Process Automation Finance Automation Out-Tasking 52

Amzur

SEPTEMBER 17, 2024

Cost-Effectiveness: Reduce development time and costs, making telehealth more accessible to healthcare providers of all sizes. Electronic Prescriptions: Reduce medication errors: Minimize the risk of prescription errors by automating the prescription process.

Healthcare 103

Healthcare Right-Sizing Reduced Costs Flexibility 103

IBM Services

NOVEMBER 14, 2023

When a “right to be forgotten” request is invoked it spans from the raw data source to the data product target. The traditional approach may have been for the data product supplier to distribute its large one-size-fits-all datasets direct to clients or into multiple data marketplaces.

Co-Sourcing 110

Co-Sourcing Sourcing Right-Sizing Analytics 110

IBM Services

MARCH 29, 2024

Yet, this data isn’t worth much without the right tools for monitoring, optimizing, storing and—crucially—putting the data into context. Logs: Logs are a record of events that occur within a software or application component. They can monitor CPU and memory usage, temperature, or the size of a queue.

Right-Sizing 80

Right-Sizing Software Automation Sourcing 80

IBM Services

NOVEMBER 10, 2023

With 63% of physicians reporting signs of burnout , and 47% of clinicians planning to leave their jobs in the next two to three years , this provision could not be more timely and relevant as it is right now. Payers and providers need to have the right combination of people, processes, and technology to execute it.

Administrative 101

Administrative Healthcare Right-Sizing Insurance 101

IBM Services

OCTOBER 25, 2023

But simultaneously, generative AI has the power to transform the process of application modernization through code reverse engineering, code generation, code conversion from one language to another, defining modernization workflow and other automated processes. Much more can be said about IT operations as a foundation of modernization.

Human Resources 87

Human Resources Engineering Right-Sizing Automation 87

Amzur

MARCH 28, 2024

Netsuite AI’s Solution: NetSuite AI dives deep into a wide range of data—historical sales, current market trends, upcoming events, social media buzz—to predict what shoppers will want and when they’ll want it. Increased order fulfillment efficiency: Get the right products to the right customers, faster.

Retail 85

Retail Efficiency Inventory Management Sales 85

IBM Services

NOVEMBER 8, 2023

Depending on the role a company plays in the value chain, they’ll be required to provide their partners with specific information, known as key data elements (KDEs) , for certain critical tracking events (CTEs) in the food’s supply chain. Digitalization is not one-size-fits-all.

Inventory Management 111

Inventory Management Collaborations Right-Sizing Regulations 111

Perficient Digital Transformation

JUNE 1, 2022

Good to go, right? Listening and Right-Sizing. This baseline data may also provide cost benefits should there be event-based slowdowns based on seasonal lines of business, like the skiing industry or pool supplies or economic trends that would likely cause traffic anomalies for our app. ” ~ Lily Tomlin.

Efficiency 97

Efficiency Co-Sourcing Design Right-Sizing 97

Perficient Digital Transformation

JANUARY 31, 2023

In addition, the platform boosts business agility by empowering a wide variety of users to quickly connect to and build out your digital landscape using an API-led and event-driven approach and by offering a broad range of architectural flexibility and choice. Creating an App You can create a Flogo app from the Apps page.

Right-Sizing 64

Right-Sizing Software Reduced Costs Sourcing 64

Infosys Consulting

JANUARY 22, 2024

Recommendations include: Tiering data across storage classes Automating transitions between classes Deleting outdated/unnecessary data Right-sizing storage resources Enabling compression Deduplication with additional software Using these best practices will result in continuous cost reductions and increased productivity.

Right-Sizing 52

Right-Sizing Automation Analytics Reduced Costs 52

CGS Inc

SEPTEMBER 23, 2021

The mid-market can be challenging to reach if you don't have the right strategy in place. Account-based marketing strategies are driving relationships with enterprise accounts and in recent years, small- and medium-sized businesses have seen a good amount of automation, strategy and growth from digital marketing.

Marketing 52

Marketing Right-Sizing Accounting Sales 52

Groove Technology

OCTOBER 15, 2024

Flexibility and Scalability Staff augmentation excels in flexibility and scalability, allowing organizations to quickly adjust team size and composition based on evolving project demands. Grasping the main challenges of Full-Project Outsourcing enables you to make better-informed choices when selecting the right model for your needs.

Outsourcing 130

Outsourcing Project Outsourcing Flexibility Collaborations 130

Zinnov

SEPTEMBER 5, 2022

by Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Principal, Zinnov; Anmay Shahlot, Project Lead, Zinnov. In the last 18 months, we have seen that Process Intelligence has emerged as the hottest Automation capability to invest in. Process Intelligence is finally getting the attention it deserves.

Automation 59

Automation Banking Supply Chain Management Right-Sizing 59

Perficient Digital Transformation

JANUARY 6, 2023

Well-suited for stateless services, event-driven consumers. According to the KEDA website: KEDA is a Kubernetes -based Event Driven Autoscaler. With KEDA, you can drive the scaling of any container in Kubernetes based on the number of events needing to be processed. So what’s the right size?

Right-Sizing 83

Right-Sizing Service Cost Control Automation 83

IBM Services

FEBRUARY 23, 2024

GDPR implementation steps There is no such thing as a one-size-fits-all GDPR compliance plan, but there are some foundational practices that organizations can use to guide GDPR implementation efforts. These contracts should clearly spell out the rights and responsibilities of all parties with respect to the GDPR in a legally binding way.

Regulations 80

Regulations Right-Sizing Government Automation 80

IBM Services

JANUARY 25, 2024

The right cadence of messaging, tutorials, and solicitation of feedback is a great way to understand how customers are using an organization’s products and mitigate any early issues. Or an experience provider can minimize unnecessary offers by limiting marketing emails to events in the person’s area.

E-Commerce 71

E-Commerce Retail Right-Sizing Customer Service 71

Magellan Solutions

NOVEMBER 24, 2022

It steps up your marketing game and many businesses are doing it right now. . But it’s important to know what your business needs in order to make sure you choose the right kind of outsourcing. It might be the right time to outsource social media management if you are having trouble keeping up. CONSTANT MONITORING.

Outsourcing 75

Outsourcing Right-Sizing Sales Marketing 75

Zinnov

SEPTEMBER 5, 2022

by Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Principal, Zinnov; Anmay Shahlot, Project Lead, Zinnov. In the last 18 months, we have seen that Process Intelligence has emerged as the hottest Automation capability to invest in. Process Intelligence is finally getting the attention it deserves.

Automation 52

Automation Banking Supply Chain Management Right-Sizing 52

Obobo

MARCH 19, 2023

In today’s business world, contract management software is becoming more important than ever for businesses of all sizes due to the complexity of managing contracts. With automated processes in place, businesses can reduce the amount of manual effort required to manage contracts and maximize efficiency. Table Of Content.

Software 52

Software Management Right-Sizing Automation 52

31 West

JANUARY 24, 2024

Encryption, tokenization, multi-factor authentication, and access control are some of the security measures that every business, no matter their size or industry, implements today. If necessary, give admin rights to a trusted member of your organization. Backup also comes in handy in case of a ransomware attack.

Engineering 100

Engineering Service Cybersecurity Accounting 100

Influx

FEBRUARY 16, 2023

Scaling is a challenging yet rewarding endeavor that businesses can achieve with patience, persistence, and the right strategies. Businesses need the right planning and support to see success when scaling. How to scale customer support Is scaling your business the right move? When you can’t automate, outsource.

Right-Sizing 52

Right-Sizing Customer Support Out-Tasking Automation 52

The Scalers

AUGUST 28, 2024

Despite its small size — compared to India and China — the Philippines produces a decent number of skilled engineers yearly with high English proficiency. India Western companies that can’t find the right professionals to set up or extend their dev teams have found a talent gold mine in India. Major tech hubs: Manila and Cebu City.

Software 74

Software Offshoring Nearshoring Engineering 74

IBM Services

DECEMBER 20, 2023

Also known as “k8s” or “kube,” Kubernetes is a container orchestration platform for scheduling and automating the deployment, management and scaling of containerized applications. To that end, developing a hybrid cloud strategy is not a one-size-fits-all approach but must be tailored to meet individual business needs.

Regulations 100

Regulations Software Flexibility Healthcare 100

Simplr

JUNE 6, 2023

Customer service ticket backlogs— especially during holiday sales events — can be a breeding ground for customer neglect and missed revenue. We also saw enterprises with email backlogs that had grown seven times their original size in just two weeks. Make smart decisions about automation and self-service options.

Customer Support 52

Customer Support Right-Sizing Retail Customer Service 52

Planergy Software

DECEMBER 8, 2022

Demand Forecasting Methods: Choosing The Right Type For Your Business. How to Choose the Right Type of Demand Forecasting for Your Business. Passive demand forecasting uses a small sample size and makes very few assumptions. It is best suited for small to medium-sized businesses and companies in the growth phase.

Right-Sizing 52

Right-Sizing Sales Finance Accounting 52

Influx

DECEMBER 18, 2022

Our list will give you a thorough understanding of how you can manage your customer communication with omnichannel support and find the right platform for your business that will streamline communication and workflow. . Automating manual tasks . Automated routing. What is help desk software? Reducing workload . Custom views .

Software 52

Software Right-Sizing Sales Automation 52

VXI

JULY 5, 2022

The event was held at the Marriott Hotel’s Manila Ballroom in Pasay City last June 29, 2022, organized by the Canadian Chamber of Commerce of the Philippines. VXI delivers omnichannel and multilingual support, software development, quality assurance, CX advisory, automation & process excellence to the world’s most respected brands.

Human Resources 52

Human Resources BPO Advisory Right-Sizing 52

Perficient Digital Transformation

JULY 10, 2022

DLT comprehends your pipeline’s dependencies and automates nearly all operational complexities. DLT processes data changes into the Delta Lake incrementally, flagging records to insert, update, or delete when handling CDC events. DLT simplifies ETL development by allowing you to define your data processing pipeline declaratively.

Jobbing 64

Jobbing Engineering Right-Sizing Analytics 64

Intugo

JUNE 8, 2020

This event will transform the methods of production, but before getting into the subject it is essential to first define the three revolutions that precede it. Finally, the Third Industrial Revolution implied information technology, which allowed the automation of production. Welcome to the Fourth Intelligent Industrial Revolution .

Right-Sizing 52

Right-Sizing Jobbing Engineering Information Technology 52

Zinnov

OCTOBER 30, 2022

by Holly Anderson, Vice President – Product Marketing, Nintex; Ben Tamblyn, Vice President – Corporate Communications & Brand, Nintex; Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Principal, Zinnov, Anmay Shahlot, Project Lead, Zinnov; Gourav Parija, Consultant, Zinnov.

Right-Sizing 52

Right-Sizing Out-Tasking Regulations Automation 52

Perficient Digital Transformation

APRIL 14, 2023

With the event on pause for the past two years, aside from our virtual panels, it was a consensus amongst our panelists and a shared sentiment across attendees that it was such a treat to be able to be in person with coworkers, customers, and partners alike. Claire emphasized that none of this seemed automated.

Global Alliances 64

Global Alliances Healthcare Collaborations Right-Sizing 64

Automation Anywhere

JUNE 1, 2021

Robotic Process Automation (RPA), particularly intelligen t automation , can help the IT service desk meet these challenges to transform operations and more. The size of the challenge IT services desks get, on average, between 5,000 and 7,000 incidents to resolve every month, according to the Service Desk Institute (SDI).

Service 52

Service Robotics Process Automation Automation Labor Costs 52

Magellan Solutions

OCTOBER 27, 2021

While a similar concept to call center customer support services – which entertains concerns through phone calls – phone answering services don’t just cater to concerns; they entertain and screen all calls made to a company, redirecting them to the person the calls are intended to, or providing assistance in any event they are in unavailable.

Call Center 52

Call Center Service Right-Sizing Customer Support 52

Perficient Digital Transformation

AUGUST 8, 2022

Therefore, having the right building blocks is a crucial part of running a good business. ” To figure out ETL, you must adopt a view of it being a series of events along a data workflow. Specifically, these events include the extraction , transformation , and loading of data.

Analytics 69

Analytics Sourcing Sales Regulations 69