This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
2021 was a milestone year for GlobalBusinessServices (GBS) with most enterprises reporting the model exceeded expectations for globalbusinessservices solutions and delivery. GBS provided the needed strength and agility to seamlessly supply value without disruption from the pandemic.
Business process outsourcing, or BPO, is a crucial subject for GlobalBusinessServices (GBS), but sadly, it runs the risk of being underappreciated. BPO service providers have risen up the value chain and into many different functions in the previous ten years, including finance, supply chain, HR, and IT.
Today, more and more SSCs are moving into a GlobalBusinessServices (GBS) model serving multiple locations across multiple functions, often reporting directly to global CXOs or Boards of Directors of companies. Setting up a Finance Center of Excellence (COE) might just be the solution to these burgeoning realities.
Finance Looks to Technology to Mitigate Productivity and Efficiency Gaps MIAMI & LONDON, March 14, 2023 – Corporate finance leaders expect to remain focused on digital transformation in 2023 to address recession, inflation, geopolitical turmoil and talent shortages, according to the 2023 CFO Agenda research from The Hackett Group , Inc.
The GlobalBusinessServices (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. The following five types of CoEs help enterprises to drive stronger business performance. Why GBS organizations are the right candidates for building CoEs.
Welcome to my third article in a series focused on insights, experience and practical advice on an operating model called GlobalBusinessServices (GBS). The GBS operating model is the latest step in the evolution of shared services (SS). HR, IT, Finance, etc.) It enables functional resources (i.e.,
Finance leaders will also need to do more with less operationally in 2024 because they expect to see a 5% increase in finance workloads and a slight decrease in staffing and operating budget, The Hackett Group ® found. Digital transformation remains a top five priority for finance in 2024, the research found. NASDAQ: HCKT).
With their growing maturity, GlobalBusinessServices (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. For example, a leading US bank GBS hosts a Finance and Accounts (F&A) Data Management team that supports financebusiness users’ data needs.
(NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.
The city has witnessed growth in both the quality and quantity of talent, fueled by its reputation as an educational hub that houses globally-recognized institutions such as ISB, IIIT, and BITS Pilani. This skilled talent pool has contributed to the growth of various industries, including IT, biotechnology, pharmaceuticals, and finance.
CALIFORNIA– October 2020 – Chazey Partners, a leading management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA) , has been expanding its RPA team globally to meet the increasing demand of the RPA implementation projects.
by Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Principal, Zinnov; Anmay Shahlot, Project Lead, Zinnov. In the last 18 months, we have seen that Process Intelligence has emerged as the hottest Automation capability to invest in.
Setting up Global Capability Centers (GCCs): The Go-to De-risking Strategy for Businesses GCCs can handle a wide range of functions, including IT Services, Finance & Accounting, Human Resources, Research & Development, Customer Support, and more.
by Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Principal, Zinnov; Anmay Shahlot, Project Lead, Zinnov. In the last 18 months, we have seen that Process Intelligence has emerged as the hottest Automation capability to invest in.
Digital World-Class Research – The Hackett Group launched its 2021 Digital World-Class campaign, spotlighting the true performance potential in a technology-enabled operation and our new digital world-class benchmark results in Finance , Procurement , HR , and IT.
More HR work will also be apportioned to fully automated and self-service systems’ functionality, and HR executives expect globalbusinessservices (GBS)/HR shared services units to handle 3.5% Technology spending, which is expected to rise by 4%, is one way HR organizations are hoping to bridge those gaps.
Digital World Class ® Finance Organizations Operate With 47% Lower Process Costs and 50% Fewer Full-Time Staff Compared to Peers MIAMI, FL – October 22, 2024 – Generative artificial intelligence (Gen AI) is reshaping the finance landscape, disrupting traditional operations and pushing the boundaries of what’s possible.
years or more, M&A activity wreaks special havoc on the globalbusinessservices model, its leaders, and its people. Finance and others are functions that are policy- or rules-driven, fairly cut-and-dried that face the challenges or scale or streamlining in merger and acquisition activity. Why is that?
years or more, M&A activity wreaks special havoc on the globalbusinessservices model, its leaders, and its people. Finance and others are functions that are policy- or rules-driven, fairly cut-and-dried that face the challenges or scale or streamlining in merger and acquisition activity. Why is that?
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content