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Top 5 Back-Office Functions That Should Be Automated

Automation Anywhere

Disruptive technologies – like intelligent automation (RPA+AI) – are helping chief experience officers (CXOs) re-invent their business operations by bringing in optimizations. According to EY estimates, automation of back-office work could provide companies with savings of about 20% to 60% of baseline full-time employee (FTE) costs.

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Retaining Employees with the Help of Automation

Automation Anywhere

million workers quit their jobs in December 2021, according to the Labor Department’s latest Job Openings and Labor Turnover report , ending a record-breaking year when more than 47 million people voluntarily left their jobs. And intelligent automation has a role to play in each one of them. More than 4.3

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Mortgage Industry Trends Driving Layoffs and Five Tactics to Avoid Job Cuts

Everest Group

Mortgage industry experts, enterprises, service providers, and analysts cite the following factors for the recent job eliminations: Cyclicity : The mortgage industry appears to go through two- to four-year cycles, as shown in the above graph.

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Helping Knowledge Workers Automate

Automation Anywhere

Everyone knows that automation takes productivity to the next level. It's also apparent there are plenty of options of automation technology available. What is not so obvious is identifying which technology to use to get the maximum benefit from automation, especially for knowledge workers.

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12 Plays to Kickstart Your Recruitment Process

With remote work making white-collar jobs more flexible and talent more mobile, a rebound in hiring meant the race for quality candidates had become even more frantic. According to Harvard Business Review, the COVID-19 pandemic exacerbated seismic shifts that were already rocking the talent market.

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Automating the Healthcare Revenue Cycle

Automation Anywhere

Recent industry disruptions have given new impetus to implementing automation as part of digital transformation. The pandemic has delayed elective procedures and needed medical care, as well as caused job losses. Tasks that don’t require much human intervention can be automated using unattended automation.

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Myths and Truths About the BPO Industry 

Redial

BPO jobs are low-skilled Contrary to popular belief, BPO roles often require specialized skills like technical support, financial analysis, and even legal expertise. While cost-effectiveness is a factor, BPO also focuses on efficiency, quality, and service innovation. These positions demand continuous training and upskilling.

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