Planergy Software

OCTOBER 22, 2021

Automating the Finance Function. Of all the areas that businesses automate, finance continues to lag far behind. The widespread use of spreadsheets or other outdated systems to perform accounting duties has put millions of businesses behind when it comes to automation. Intelligent Automation in Finance.

Finance 98

Finance Automation Robotics Process Automation Out-Tasking 98

Everest Group

MAY 8, 2024

This model is preferred when: The accelerator addresses specific pain points with a standalone solution Customers seek flexibility and independence in using the product While service providers ultimately aspire to move toward standalone licensing for accelerator monetization, bundling with services is currently the more dominant model.

Service 173

Service Sales Software Research 173

31 West

MAY 23, 2024

Digitization is all about creating a workspace where you can automate most of your mundane management operations. The most crucial aspects of your management are handling sales, marketing, and, not to mention, your customers. However, once installed, its flexibility and versatile features will make your business easily manageable.

E-Commerce 130

E-Commerce Sales Analytics Automation 130

31 West

JULY 10, 2024

A CRM system will allow you to effectively manage relations with your customers and analyze which of your strategies and approaches have a positive effect on sales growth. Sales management : With a CRM system, you have numerous instruments that allow you to track sales activities, manage sales pipelines, forecast sales, etc.

E-Commerce 130

E-Commerce Sales Out-Tasking Automation 130

Everest Group

NOVEMBER 30, 2023

Revenue Cycle Management (RCM) Platforms Revenue Cycle Management (RCM) platforms automate financial processes in the healthcare industry. These platforms optimize the revenue cycle, from patient registration and appointment scheduling to the final bill payment. Learn More What is the PEAK Matrix®?

Management 162

Management Healthcare Sourcing Sales 162

Amzur

OCTOBER 10, 2024

With its AI-driven insights, NetSuite can further enhance supply chain resilience by predicting disruptions, optimizing inventory management, and automating critical decision-making processes. Flexibility : The ability to accommodate variations in demand, supply, or logistics without significant disruptions. Use Cases 1.

Supply Chain Management 59

Supply Chain Management Inventory Management Collaborations Advisory 59

31 West

JULY 19, 2024

Marketing Cloud, Service Cloud, Sales Cloud, and Commerce Cloud are some of the popular applications available in Salesforce’s suite of products. You can customize and integrate these modules to create a comprehensive solution for optimizing eCommerce processes, driving sales, and managing customer relationships.

Service 130

Service Customer Service Sales Out-Tasking 130

Everest Group

JANUARY 22, 2024

While this distributed hybrid model offers flexibility and scalability, it presents formidable challenges. Allocating the networking portfolio to Rami seems like a smart move, but how the internal sales and product will adapt to a combined market offering remains to be seen.

Automation 162

Automation Marketing Sales Flexibility 162

NoonDalton

FEBRUARY 15, 2024

In today’s rapidly evolving market, the sales landscape is more competitive than ever. This heightened competition necessitates not just innovative products and services but also a strategic, streamlined approach to sales operations.

Sales 52

Sales Outsourcing Administrative Flexibility 52

Everest Group

APRIL 26, 2024

While the life sciences commercial segment is synonymous with sales and marketing, it also includes other vital functions such as medical affairs, market access, and patient services. They are looking at platforms and tools that offer a better user experience and a flexible technology stack that seamlessly integrates into existing systems. “We

Pharmaceuticals 162

Pharmaceuticals Analytics Sourcing Healthcare 162

Automation Anywhere

FEBRUARY 4, 2021

How does hyperautomation differ from other types of automation, in particular intelligent automation? How does hyperautomation differ from other types of automation, in particular intelligent automation? A tool can be added for discovering the best process candidates for automation. Why is that important?

Robotics Process Automation 97

Robotics Process Automation Sales Automation Healthcare 97

Perficient Digital Transformation

MAY 3, 2023

Salesforce is a leading customer relationship management (CRM) platform that has revolutionized how businesses manage their sales, marketing, and customer support functions. It has various characteristics and functionalities that can support businesses in automating their operations, elevating customer engagement, and boosting productivity.

Automation 69

Automation Out-Tasking Flexibility Sourcing 69

Amzur

APRIL 23, 2024

If you want to explore the full extent of this flexibility, you could consider working with experienced NetSuite consultants. By tailoring workflows and automating tasks to match how your company actually works, you get rid of extra steps, cut down on manual data entry, and reduce the chance of mistakes. NetSuite customization was key.

E-Commerce 105

E-Commerce Out-Tasking Inventory Management Sales 105

Everest Group

MAY 24, 2023

McKinsey estimates that 84% of sales in US property and casualty and 90 percent of US life policies go through agents or brokers. The market is valued at more than $130B in the US and £13B-plus in the UK, as per IBISWorld and the UK Financial Conduct Authority.

Insurance 130

Insurance Risk Management Risk Management Analytics 130

31 West

JANUARY 5, 2023

You can perform several tasks like tracking and managing projects from start to end, sales opportunities, and new accounts. Service Desk Automation and Enhancement. Service Desk Automation and Enhancement. This module by Autotask helps you automate such tasks and optimize the service workflow. Dashboards. Knowledgebase.

Service 130

Service Outsourcing Engineering Automation 130

Everest Group

MARCH 17, 2023

Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. With five key transformation levers described in this blog, MGAs can overcome challenges and unlock a wave of unprecedented sustainable growth. Read on to learn more.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

Influx

MARCH 5, 2025

Weve broken down the best call center companies for global support based on seven critical attributes: Flexibility Can they scale quickly and handle fluctuations in demand? Influx The Most Flexible and Scalable Global CX Provider Why Influx leads the pack : If agility and scalability are top priorities, Influx is the best choice.

Call Center 52

Call Center MicroSourcing Customer Support Offshoring 52

31 West

FEBRUARY 3, 2023

Jira lets you implement ITSM solutions with templates offering you the flexibility to scale as needed. Autotask is a complete business management IT solution with features like a service desk, automation, and CRM. The service desk module lets you create and manage different tickets and automate and enhance manual processes.

Software 130

Software Customer Support Administrative Automation 130

31 West

FEBRUARY 7, 2023

As businesses are adapting to the remote work culture, they are focusing on tools and automation technology that simplify hectic tasks. The tool automates a wide array of tasks, reducing your employees’ workload and offering seamless asset management. Automate Manual Processes Workflow automation is no longer optional.

Management 130

Management Automation Right-Sizing Out-Tasking 130

Influx

JANUARY 31, 2023

B2B sales (selling products and services to other businesses, rather than to individual consumers) often involves lengthy sales cycles, multiple decision-makers, and a strong emphasis on building solid relationships. The tough part is actually making the sale. The tough part is actually making the sale. Not to worry.

Sales 52

Sales Collaborations Marketing Outsourcing 52

Influx

MARCH 5, 2025

Weve broken down the best call center companies for global support based on seven critical attributes: Flexibility Can they scale quickly and handle fluctuations in demand? Influx The most flexible and scalable global CX provider Why Influx leads the pack : If agility and scalability are top priorities, Influx is the best choice.

Call Center 52

Call Center MicroSourcing Customer Support Offshoring 52

Amzur

JANUARY 30, 2025

Key Takeaways Retailers should focus on strategic automation points like inventory management , order processing , and demand forecasting to optimize efficiency while maintaining human oversight for complex decision-making. Full-scale automation demands hefty investments in technology , infrastructure , and training.

Retail 59

Retail Automation Supply Chain Management Inventory Management 59

31 West

AUGUST 10, 2022

It can directly impact your sales and revenue. This metric directly impacts your sales and revenue. An imbalance between open and solved tickets indicates the need for training, automation , or additional staff. In this case, you can opt for automation. It also offers headspace and flexibility for busy help desk team.

Customer Support 130

Customer Support Customer Service Efficiency Sales 130

SEBPO

AUGUST 7, 2024

Lack of Automation 4. The absence of automation hampers scalability, reduces precision, and can diminish the effectiveness of your Ad Operations. The Solution Our teams know firsthand that the power of automation needs guardrails and experienced people to guide its progress effectively. Volume and Inability to Scale 2.

Out-Tasking 105

Out-Tasking Automation Data Entry Nearshoring 105

Influx

MARCH 7, 2025

Customer service automation has always been the dream scenario for founders and operators, but its a game of tradeoffs. If youre thinking about automating support in 2025, this is the list for you! Competitive pay-per-fully-automated resolutions pricing. They only charge for fully-automated resolutions ($0.50-0.70/resolution).

Customer Service 52

Customer Service Automation E-Commerce Service 52

Influx

APRIL 15, 2024

Jump ahead: How to outsource Shopify post-sales support How to outsource Shopify pre-sales support How to outsource support management Steps to outsource your Shopify customer service Every successful eCommerce brand needs to invest in customer service. How do you outsource effective pre-sales support? Here’s what we’ve learned.

Customer Service 98

Customer Service Outsourcing Service Sales 98

31 West

APRIL 21, 2024

Did you know that 82% of customers want a prompt response to their queries, especially if they are about sales or marketing? It’s known for its robust ticketing system, workflow automation, multiple integrations, reports and analytics, and Zendesk Sell. How are you going to handle this? Which is Better?

Analytics 130

Analytics Automation Customer Support Out-Tasking 130

31 West

FEBRUARY 10, 2023

Are customer retention and increasing sales your business objective? Using other modules, you can escalate incidents, automate, perform risk assessments, and make improvements with knowledge management. A Brief Introduction to Zendesk Zendesk is a CRM company that offers products for service and sales. month Premium – $15.25/user,

Sales 130

Sales Customer Support Customer Service Service 130

31 West

JANUARY 11, 2021

It increases sales by as much as 15% and improves customer contentment by 20%. Automation: This feature fixes the issues urgently when a customer complains about an issue. With its AI and ML-driven apps, it comes up with an effective sales and marketing strategy. Flexible ticketing management. Improves customer service.

Software 130

Software Management Customer Service Sourcing 130

Magellan Solutions

APRIL 24, 2024

With online sales expected to make up 22.6% Only accurate data can lead to happy customers and lost sales. To take your online sales to new heights and avoid the hassle, you’re in the right place. Explore its benefits and learn how to fuel your online sales efficiently. Accurate and efficient eCommerce data entry.

Data Entry 52

Data Entry Sales Inventory Management Streamline Operations 52

Perficient Digital Transformation

SEPTEMBER 27, 2021

The solution promotes a more powerful, consistent brand while the new CMS platform speeds page creation, allowing staff to provide more timely information to generate sales and to improve member engagement and retention.?. Marketo enables scalable, complex marketing automation campaigns. ?. Secure Marketing Automation.

Healthcare 119

Healthcare Insurance Analytics Automation 119

Automation Anywhere

MAY 17, 2022

We know Automation Anywhere is a great place to work. More than 8 in 10 of our team describe Automation Anywhere as a great place to work, well above the average of 57%. You can see these and other results from our employee experience survey on our Automation Anywhere Great Place to Work® company page.

Automation 86

Automation Jobbing Sales Engineering 86

SEBPO

JULY 17, 2024

Offshoring provides companies with round-the-clock support in areas such as business processes, data management, eCommerce, quality assurance, customer service, IT, sales, software development, and project development. Here’s how you can confidently implement automation solutions with SEBPO.

Nearshoring 104

Nearshoring Offshoring Outsourcing Out-Tasking 104

Hyland

AUGUST 5, 2022

Updates could range from something as major as hitting a sales achievement or your hobbies outside of work. Flexibility naturally comes with the territory of remote working. A streamlined workflow solution with automation built-in to capture and manage tasks more efficiently. Agree on working hours.

Out-Tasking 145

Out-Tasking Collaborations Human Resources Flexibility 145

The Hackett Group

DECEMBER 14, 2021

Alliance will Help Customers Transcend Siloes and Achieve Alignment In their Financial, Sales and Operational business planning processes. MIAMI & LONDON, December 14, 2021 – The Hackett Group, Inc. About The Hackett Group, Inc.

Sales 111

Sales Finance Analytics Flexibility 111

31 West

JANUARY 25, 2023

It helps you centralize business operations and control every aspect with features like dashboards, CRM, project management , inventory, billing, assets, and sales. It also offers a service desk ticketing, automation, and enhancement module. By the way, we at 31West also believe in the power of flexible pricing plans.

Right-Sizing 130

Right-Sizing Customer Service Customer Support Software 130

31 West

JANUARY 10, 2023

In addition to technical functions, the software consolidates your contracts, purchases, sale management, security policies, and ITIL practices into a single, robust dashboard. ManageEngine automates ticket management for the IT help desk and the end user. Incident Management.

Service 130

Service Software Automation Management 130