Everest Group

APRIL 9, 2024

Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? True to its promise, the panelists addressed hard questions and pushed the boundaries on what BPOs mean to Global Business Services. Gen AI will undoubtedly impact the services industry over the next few years.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Everest Group

OCTOBER 20, 2022

GBS Capabilities Powering the Insurance Enterprise of the Future. Insurance global business services (GBS) organizations are heavily leveraging the GBS model to deliver innovative capabilities and build competencies that help drive enterprise-wide change and automation. Oct 20, 2022 |.

Insurance 130

Insurance Global Business Services Collaborations Jobbing 130

Zinnov

MAY 6, 2022

The Automation industry has evolved considerably over the past couple of years. COVID led to an unprecedented surge in the adoption of Automation by enterprises in a bid to ensure business continuity and resiliency. The definition of Automation itself has evolved quite significantly over the past several years.

Automation 59

Automation Robotics Process Automation Out-Tasking Healthcare 59

Everest Group

FEBRUARY 21, 2022

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. accelerate self-service), apply AI/ML to business use cases (e.g., Data is a powerful force.

Banking 130

Banking Analytics Finance Engineering 130