Everest Group

APRIL 9, 2024

Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? True to its promise, the panelists addressed hard questions and pushed the boundaries on what BPOs mean to Global Business Services. Gen AI will undoubtedly impact the services industry over the next few years.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Everest Group

JULY 25, 2024

This blog explores how Global Capability Centers (GCCs) are helping to navigate these challenges by fostering a future-ready workforce through innovative learning strategies, modernized job architectures, and advanced technology solutions.

Jobbing 130

Jobbing Automation Service Management 130

Everest Group

AUGUST 9, 2023

During this period, more than 40 global companies established or expanded their Acceleration Centers, Centers of Excellence (CoEs), Centers of Innovation, and R&D centers in Hyderabad. This trend is also reflected in the growth of technology jobs in the city.

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Everest Group

MAY 8, 2023

It means new work, new roles, and often no jobs. The higher the automation, the greater the chance for a frictionless transfer There is no language dependency required for process delivery, or necessary language capability available in the receiving location Now it’s time to start the action.

Jobbing 130

Jobbing Flexibility Research Management 130

AH Anderson Consulting

JANUARY 17, 2017

The business goals typically center on reduced costs, improved customer experience, revenue/margin growth and regulatory compliance. Currently, one of the technologies gaining tremendous attention is Robotic Process Automation (RPA). maybe at its most rapid pace in history! maybe at its most rapid pace in history! What is RPA?

Robotics Process Automation 52

Robotics Process Automation Shared Services Global Business Services Out-Tasking 52

Anexa

MAY 16, 2022

The next normal in business sees shared-services morphing into global business services (GBS) – but whatever the level of operations – these organizations share the same concerns. Change is certain, and businesses are working hard to emerge stronger from the pandemic and be ready for whatever curves lie ahead.

E-Commerce 52

E-Commerce BPO Human Resources Research 52