Everest Group

JANUARY 3, 2022

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. Talent CoE: The talent CoE develops the strategic services, capabilities, and best practices for staffing, e-learning, and employee onboarding.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

Chazey Partners

MAY 22, 2018

Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), has partnered with the Shared Services & … SSON and Chazey Partners Release Global Business Services Report: GBS – Transformation Driver & Digital Enabler Read More ».

Global Business Services 52

Global Business Services Robotics Process Automation Global Management Consulting Service 52

AH Anderson Consulting

AUGUST 7, 2016

Welcome to my third article in a series focused on insights, experience and practical advice on an operating model called Global Business Services (GBS). The GBS operating model is the latest step in the evolution of shared services (SS). to be leveraged across an entire organization, resulting in lower service costs.

Global Business Services 52

Global Business Services Government Service Shared Services 52

Everest Group

JULY 8, 2024

Initially released in 2022, Everest Group’s top employer reports were the first to evaluate the global business services (GBS) and tech market for their efficacy and ability to demonstrate their employee value proposition. “We’re honored to be acknowledged for our dedication to attracting and keeping top tech talent.

Global Business Services 130

Global Business Services Research Analytics Marketing 130

Everest Group

OCTOBER 20, 2023

As a result of these concerns, global leaders adopted a more cautious stance going into this year, according to Everest Group’s annual Key Issues survey of over 200 global leaders across industry enterprises, Global Business Services (GBS) centers , and providers.

Service 147

Service Offshoring Global Business Services Information Technology 147

Zinnov

MAY 6, 2022

by Nischay Mittal, Partner, Zinnov; Prankur Sharma, Engagement Manager, Zinnov; Anudeep Gill, Consultant, Zinnov. The Automation industry has evolved considerably over the past couple of years. COVID led to an unprecedented surge in the adoption of Automation by enterprises in a bid to ensure business continuity and resiliency.

Automation 59

Automation Robotics Process Automation Out-Tasking Healthcare 59

Everest Group

JANUARY 27, 2022

So, what does that mean for global business services (GBS) organizations and the global talent pool? Parul Jain is a member of the Global Sourcing team and assists clients on topics related to service delivery portfolio optimization, benchmarking, operational review and growth strategy.

Co-Sourcing 130

Co-Sourcing Advisory Research Global Business Services 130

Everest Group

JULY 25, 2024

As technological advancements, including artificial intelligence (now, with in-roads into generative AI), automation, and machine learning, continue to reshape industries, enterprises must adapt swiftly to maintain competitiveness. Read more on nasscom community

Jobbing 130

Jobbing Automation Service Management 130

Automation Anywhere

APRIL 27, 2022

FortressIQ is now part of Automation Anywhere, and its offering is now our process intelligence product FortressIQ. These topics apply to many areas within the organization, from front office and global business services (GBS) to compliance and risk management.

Banking 98

Banking Robotics Process Automation Automation Efficiency 98

Everest Group

FEBRUARY 21, 2022

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. For example, a leading US bank GBS hosts a Finance and Accounts (F&A) Data Management team that supports finance business users’ data needs.

Banking 130

Banking Analytics Finance Engineering 130

The Hackett Group

SEPTEMBER 28, 2023

The Hackett Group’s Digital World Class human resources research is based on an analysis of results from recent benchmarks, performance studies, and advisory and transformation engagements at hundreds of global companies. But the commitment to technology continues to pay off for Digital World Class HR organizations.

Human Resources 116

Human Resources Advisory Research Operational Costs 116

Everest Group

SEPTEMBER 30, 2024

These include research and development (R&D), product development, digital transformation initiatives, data analytics, and even end-to-end supply chain management. However, today’s GCCs have moved up the value chain, delivering a wide array of strategic GCC functions.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Everest Group

AUGUST 25, 2023

Unfortunately, amidst the demands of day-to-day operations, the art of storytelling and celebrating great stories has taken a backseat, overshadowed by immediate-term priorities such as delivery management. Support broader change management initiatives – Move communications beyond just another email! It’s time to tell them.

Collaborations 130

Collaborations Out-Tasking Offshoring Management 130

The Hackett Group

SEPTEMBER 24, 2024

These companies have successfully hyper-automated a wide range of end-to-end business processes through their creative application of intelligent automation, advanced analytics and artificial intelligence (AI). There is no doubt that the pace of change continues to accelerate,” said David Ketchin, managing director of Europe.

Robotics Process Automation 69

Robotics Process Automation Automation Sourcing Advisory 69

Everest Group

MAY 8, 2023

Deborah Kops Managing Principal, Sourcing Change Executive Advisor, Everest Group Is it a normal silly season? Business dynamism is at an all-time high, compelling smart GBS organizations to go into continuous change mode. Forget them at your peril; they are part of your GBS service ecosystem Back to the duck.

Jobbing 130

Jobbing Flexibility Research Management 130

Chazey Partners

JANUARY 26, 2021

It was written with the support and input of SSON’s Global Advisory Board – 20+ of the world’s leading SSO and GBS operators. The State of Shared Services report is the 4th in a series of market insights produced by SSON and Chazey Partners. Global Business Services – Transformation Driver & Digital Enabler.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

AH Anderson Consulting

JANUARY 17, 2017

The business goals typically center on reduced costs, improved customer experience, revenue/margin growth and regulatory compliance. Currently, one of the technologies gaining tremendous attention is Robotic Process Automation (RPA). maybe at its most rapid pace in history! maybe at its most rapid pace in history! What is RPA?

Robotics Process Automation 52

Robotics Process Automation Shared Services Global Business Services Out-Tasking 52

The Hackett Group

JULY 13, 2021

(NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations. The project faced significant challenges.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Chazey Partners

OCTOBER 6, 2020

CALIFORNIA– October 2020 – Chazey Partners, a leading management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA) , has been expanding its RPA team globally to meet the increasing demand of the RPA implementation projects.

Robotics Process Automation 52

Robotics Process Automation Facilities Management Global Management Consulting Advisory 52

ScaleHub

MAY 18, 2022

ScaleHub is excited to present the power of crowdsourcing at the Outsourcing & Shared Services Germany Forum on 8 June in Berlin. In its seventh year, the Forum and the RPA & Smart Automation Germany Forum “represent a well-founded and results-orientated dialog without commercial interest.”

Shared Services 52

Shared Services Outsourcing Co-Sourcing Service 52

Everest Group

AUGUST 9, 2023

Hyderabad’s winning formula Hyderabad’s proposition has been anchored on two critical factors – high-quality talent and world-class infrastructure.

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Zinnov

SEPTEMBER 5, 2022

by Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Principal, Zinnov; Anmay Shahlot, Project Lead, Zinnov. In the last 18 months, we have seen that Process Intelligence has emerged as the hottest Automation capability to invest in.

Automation 59

Automation Banking Supply Chain Management Right-Sizing 59

Neo Group

APRIL 12, 2022

The pandemic has impacted all businesses, small and large. In many cases the difference between a successful business resiliency story and an unsuccessful one was the quality and maturity of its Global Business Services (GBS) organization. Increased focus on performance, value creation and customer centricity.

Cybersecurity 52

Cybersecurity Analytics Global Business Services Automation 52

Zinnov

SEPTEMBER 5, 2022

by Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Principal, Zinnov; Anmay Shahlot, Project Lead, Zinnov. In the last 18 months, we have seen that Process Intelligence has emerged as the hottest Automation capability to invest in.

Automation 52

Automation Banking Supply Chain Management Right-Sizing 52

The Hackett Group

FEBRUARY 13, 2024

Net adoption growth rates for both core and emerging finance technologies are expected to be strong in 2024, with the greatest growth in areas such as business process management (18%), virtualized data platforms (15%), digital workforce enablement tools (13%) and robotic process automation (13%).

Finance 59

Finance Robotics Process Automation Reduced Costs Research 59

Anexa

MAY 16, 2022

The next normal in business sees shared-services morphing into global business services (GBS) – but whatever the level of operations – these organizations share the same concerns. Change is certain, and businesses are working hard to emerge stronger from the pandemic and be ready for whatever curves lie ahead.

E-Commerce 52

E-Commerce BPO Human Resources Research 52

The Hackett Group

JULY 8, 2021

They are also able to deliver higher-value services – for example, better stakeholder engagement, supplier relationship management and product innovation. This also includes investments in emerging technologies such as smart automation, advanced analytics, and collaboration tools that enable greater automation.

Analytics 52

Analytics Automation Design External Service Provider 52

Chazey Partners

JANUARY 26, 2021

JAN, 2021 Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), is thrilled to … Shared Services Trends in 2021: State of Global Shared Services Report Read More ». CAMPBELL, CALIF.

Shared Services 52

Shared Services Robotics Process Automation Service Global Management Consulting 52

Chazey Partners

APRIL 14, 2019

APRIL 14, 2019 Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), and the … Chazey Partners and Shared Services & Outsourcing Network Publish State of Global Shared Services Report Read More ».

Shared Services 52

Shared Services Robotics Process Automation Outsourcing Global Management Consulting 52

Zinnov

OCTOBER 26, 2023

Centralization drives efficiency through standardization, automation, and shared services. Consolidation works well for the Global Business Services (GBS) model within GCCS. It helps companies institutionalize key business functions for a multi-hub organizational structure.

Global Business Services 52

Global Business Services Flexibility Finance Regulations 52

Zinnov

SEPTEMBER 24, 2024

Bengaluru, 19 September 2024 : In the face of mounting macro-economic challenges, Global Business Services (GBS) organizations are at a pivotal moment. Zinnov and ProHance’s study reveals that a data-driven approach to productivity management is not just desirable but essential.

Analytics 40

Analytics Efficiency Global Business Services Management 40

The Hackett Group

AUGUST 10, 2021

Digital Awards – In early July, The Hackett Group announced the winners of its 2021 Digital Awards , which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.

Research 52

Research Analytics Sales Finance 52

Zinnov

MAY 22, 2024

Instead, India centers will become integral parts of global organizations, morphing into various models. The India centers will house General Managers of the business, with the primary focus on growing revenues. Companies such as Citrix already have global General Managers based out of India, with clear P&L responsibilities.

E-Commerce 59

E-Commerce Engineering Manufacturing Sales 59

The Hackett Group

FEBRUARY 29, 2024

In light of these trends, the research calls for HR organizations to take proactive measures to align workforce planning and strategy with business planning, and enhance the experiences of employees, managers, and candidates – both critical considerations newly introduced to the top 10 priorities list for 2024.

Advisory 59

Advisory Human Resources Research Efficiency 59

Everest Group

JANUARY 17, 2025

years or more, M&A activity wreaks special havoc on the global business services model, its leaders, and its people. This scenario is challenging if the management team slots remain with the acquirer, less so when there is a merger of equals. Why is that? Be respectful of the other party GBS is highly contextual.

Global Business Services 130

Global Business Services Banking Right-Sizing Design 130

Everest Group

NOVEMBER 27, 2024

years or more, M&A activity wreaks special havoc on the global business services model, its leaders, and its people. This scenario is challenging if the management team slots remain with the acquirer, less so when there is a “merger of equals.” Why is that? Be respectful of the other party GBS is highly contextual.

Global Business Services 130

Global Business Services Banking Right-Sizing Design 130

Everest Group

JANUARY 29, 2025

As digital transformation accelerates, organizations find themselves managing countless user endpoints, cloud deployments, and data touchpointsall of which are enticing targets for cybercriminals. Cybersecurity service providers have a significant growth opportunity here.

Cybersecurity 130

Cybersecurity Service Regulations Out-Tasking 130