Remove Automation Remove Global Business Services Remove Out-Tasking
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Why 3 out of 5 Global Business Service Operations are Actively Outsourcing

NoonDalton

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. BPO service providers have risen up the value chain and into many different functions in the previous ten years, including finance, supply chain, HR, and IT.

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Managing the GBS Hybrid Resourcing Model – Break Free from Habit or Fall Behind | Blog

Everest Group

Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. So, don’t fret if you’re still figuring it out. Reach out to us to explore this topic further.

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Hyper Intelligent Automation Powering Enterprise Systems Of eXperience

Zinnov

The Automation industry has evolved considerably over the past couple of years. COVID led to an unprecedented surge in the adoption of Automation by enterprises in a bid to ensure business continuity and resiliency. The definition of Automation itself has evolved quite significantly over the past several years.

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Strategies to Kickstart Process Improvements in Banking

Automation Anywhere

FortressIQ is now part of Automation Anywhere, and its offering is now our process intelligence product FortressIQ. From credit cards to lending, trading products to cryptocurrency, fintechs are now providing sophisticated apps and tools to consumers who are demanding omnichannel services, low to no fees, and 24x7 on-demand customer service.

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Why All the Hype around RPA?

AH Anderson Consulting

The business goals typically center on reduced costs, improved customer experience, revenue/margin growth and regulatory compliance. Currently, one of the technologies gaining tremendous attention is Robotic Process Automation (RPA). The key theme for all these areas is that the tasks are repetitive and rule-based in nature.

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Storytelling in GCC Organizations – Mastering the Art of Compelling Narratives | Blog

Everest Group

Lost in the web of tasks and demands, the art of connection slipped from their hands. Check out Everest Group’s recently published report, State of Play in GBS Change Management , to learn more about change management in GBS. Check out Everest Group’s recently published report to know more about employer branding in GBS.

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The Hackett Group Announces 2021 Digital Award Winners

The Hackett Group

(NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations. The new procure-to-pay system paid for itself in a few years.