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During SharedServices & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between GlobalBusinessServices (GBS) and outsourcing? Reach out to us to learn more.
SharedServices and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and GlobalBusinessServices giants.
Scaling Intelligent Automation: Can It Solve the Talent War? A significant boost in intelligent automation (IA) adoption occurred in response to the pandemic as organizations grappled to ensure business continuity. How are automation solutions being leveraged to address talent and productivity concerns? LIVE WEBINAR.
2021 was a milestone year for GlobalBusinessServices (GBS) with most enterprises reporting the model exceeded expectations for globalbusinessservices solutions and delivery. GBS provided the needed strength and agility to seamlessly supply value without disruption from the pandemic.
Business process outsourcing, or BPO, is a crucial subject for GlobalBusinessServices (GBS), but sadly, it runs the risk of being underappreciated. With all the Available Options for Automation, Where Does an Outsourcer Fit into Today’s Sourcing Decisions?
Macroeconomic changes, talent shortages, and evolving trends, including technological advancements, have businesses increasingly relying on outsourcing as a strategy. These tools encompass a wide range of technologies requiring deep expertise in areas where your business is unlikely to have the team to accomplish this. References 1.
The COVID-19 pandemic has, as with so many aspects of business, challenged the conventional set-up of SharedServices, and forced SharedServices and GlobalBusinessServices (GBS) professionals to adapt and re-think how it is set up and operates, whilst also leveraging the many benefits from having such a model in place during a time of crisis.
JAN, 2021 Chazey Partners, a global management consulting firm specializing in SharedServices, Business Transformation and Robotic Process Automation (RPA), is thrilled to … SharedServices Trends in 2021: State of GlobalSharedServices Report Read More ».
GlobalBusinessServices (GBS) organizations have become essential to the enterprise as these sharedservice centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.
APRIL 14, 2019 Chazey Partners, a global management consulting firm specializing in SharedServices, Business Transformation and Robotic Process Automation (RPA), and the … Chazey Partners and SharedServices & Outsourcing Network Publish State of GlobalSharedServices Report Read More ».
Chazey Partners, a global management consulting firm specializing in SharedServices, Business Transformation and Robotic Process Automation (RPA), has partnered with the SharedServices & … SSON and Chazey Partners Release GlobalBusinessServices Report: GBS – Transformation Driver & Digital Enabler Read More ».
ScaleHub is excited to present the power of crowdsourcing at the Outsourcing & SharedServices Germany Forum on 8 June in Berlin. In its seventh year, the Forum and the RPA & Smart Automation Germany Forum “represent a well-founded and results-orientated dialog without commercial interest.” Hope to see you there!
They expect CM solutions to be tailored to the unique needs of their business functions and industries, offering customization that drives more relevant and actionable outcomes Beyond visibility, efficiency gains are becoming a critical expectation.
The GlobalBusinessServices (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. Talent CoE: The talent CoE develops the strategic services, capabilities, and best practices for staffing, e-learning, and employee onboarding.
GlobalBusinessServices (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid models, finding a balance for in-house and outsourced resources.
Welcome to my third article in a series focused on insights, experience and practical advice on an operating model called GlobalBusinessServices (GBS). The GBS operating model is the latest step in the evolution of sharedservices (SS). It enables functional resources (i.e., HR, IT, Finance, etc.)
The concept of SharedServices Companies (SSC) is not new; however, the rise in domain expertise combined with modern technologies have helped them evolve from mere transactional offices into strategic value centers. Setting up a Finance COE comes with its fair share of concerns and challenges. VIEW Report DOWNLOAD THE REPORT
So, what does that mean for globalbusinessservices (GBS) organizations and the global talent pool? According to Everest Group research, Africa has almost six times more people entering the workforce than North America will have this year. Prior to joining Everest Group, Parul was a Senior Analyst with The Smart Cube.
As a result of these concerns, global leaders adopted a more cautious stance going into this year, according to Everest Group’s annual Key Issues survey of over 200 global leaders across industry enterprises, GlobalBusinessServices (GBS) centers , and providers.
Initially released in 2022, Everest Group’s top employer reports were the first to evaluate the globalbusinessservices (GBS) and tech market for their efficacy and ability to demonstrate their employee value proposition. “We’re honored to be acknowledged for our dedication to attracting and keeping top tech talent.
The business goals typically center on reduced costs, improved customer experience, revenue/margin growth and regulatory compliance. Currently, one of the technologies gaining tremendous attention is Robotic Process Automation (RPA). maybe at its most rapid pace in history! maybe at its most rapid pace in history! What is RPA?
As technological advancements, including artificial intelligence (now, with in-roads into generative AI), automation, and machine learning, continue to reshape industries, enterprises must adapt swiftly to maintain competitiveness.
There are a number of challenges facing sharedservices organizations (SSOs) right now, some of them include; the struggle to retain talent, teams working to bring their processes up to speed with the latest automation technologies, delivering the GlobalBusinessServices (GBS) […].
Providers are anticipated to play an increasingly significant role in facilitating this transformation Conclusion The growth of GCCs represents a significant shift in the globalbusiness landscape.
CALIFORNIA– October 2020 – Chazey Partners, a leading management consulting firm specializing in SharedServices , Business Transformation and Robotic Process Automation (RPA) , has been expanding its RPA team globally to meet the increasing demand of the RPA implementation projects.
(NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.
The higher the automation, the greater the chance for a frictionless transfer There is no language dependency required for process delivery, or necessary language capability available in the receiving location Now it’s time to start the action.
Built a dedicated experience team focusing on enhancing experience across all stakeholder groups 25% Role limited to managing experience for internal network, i.e., different entities/BUs/GBS, and employees 29% Limited support currently, but area prioritized for 2023 18% Still in exploratory phase, with focus currently prioritized on BAU and other (..)
The next normal in business sees shared-services morphing into globalbusinessservices (GBS) – but whatever the level of operations – these organizations share the same concerns. Automation has become a key focus for GBS, with research showing that by 2030 it will likely affect 60% of all jobs.
Centralization drives efficiency through standardization, automation, and sharedservices. Consolidation works well for the GlobalBusinessServices (GBS) model within GCCS. It helps companies institutionalize key business functions for a multi-hub organizational structure.
More HR work will also be apportioned to fully automated and self-service systems’ functionality, and HR executives expect globalbusinessservices (GBS)/HR sharedservices units to handle 3.5%
years or more, M&A activity wreaks special havoc on the globalbusinessservices model, its leaders, and its people. Why is that? Finance and others are functions that are policy- or rules-driven, fairly cut-and-dried that face the challenges or scale or streamlining in merger and acquisition activity.
years or more, M&A activity wreaks special havoc on the globalbusinessservices model, its leaders, and its people. Why is that? Finance and others are functions that are policy- or rules-driven, fairly cut-and-dried that face the challenges or scale or streamlining in merger and acquisition activity.
“ And another one gone, and another one gone;” the lyrics of Queen’s song have never seemed so apt when it comes to the current state of play in globalbusinessservices. Can’t build a compelling case for consolidation The enterprise ‘gets’ functional sharedservices, no problem.
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