Everest Group

OCTOBER 19, 2024

The region’s data security and governance laws are rapidly tightening, especially with generative AI’s growing popularity. To stay competitive, providers are upskilling their workforce and automating processes to address the skill gap in cybersecurity.

Cybersecurity 130

Cybersecurity Service Insurance Regulations 130

Perficient Digital Transformation

OCTOBER 6, 2021

Robotic Process Automation (RPA) is the use of software to automate high volume and repetitive tasks that previously required a human to perform. As enterprises continue to invest in automation, experienced consulting partners play a key role in integrating RPA and supporting development of the automation fabric.

Robotics Process Automation 119

Robotics Process Automation Automation Service Out-Tasking 119

IBM Services

NOVEMBER 14, 2023

Forrester Research just released “The Forrester Wave™: Digital Process Automation Software, Q4 2023: The 15 Providers That Matter Most And How They Stack Up” by Craig Le Clair with Glenn O’Donnell, Renee Taylor-Huot, Lok Sze Sung, Audrey Lynch, and Kara Hartig and IBM is proud to be recognized as a Leader.

Automation 115

Automation Software Government Research 115

Everest Group

DECEMBER 1, 2022

The Evolving Role of GBS Organizations in Driving Enterprise-wide Adoption of Intelligent Automation. In the last few years, many Global Business Service (GBS) centers have scaled up the adoption of Intelligent Automation (IA) and are now playing a key role in the overall enterprise automation adoption journey.

Automation 130

Automation Global Business Services Government Collaborations 130

Premier BPO

MAY 30, 2024

During the Roman Empire and Byzantine Empire (from 476 AD to the late 1400s), various tasks such as tax collection and food supply were outsourced to private contractors, enabling the empire to focus on governance and military affairs. based organizations. These technologies are reshaping how businesses operate and outsource their processes.

Outsourcing 246

Outsourcing BPO Business Process Outsourcing Manufacturing 246

Zinnov

MAY 17, 2023

Can enterprises be made recession-proof by leveraging technologies such as Intelligent Automation? The recent Zinnov survey of 250 CXOs of global enterprises reveals that Intelligent Automation (IA) is the top technology priority within enterprise digital transformation charters. Have you been using Intelligent Virtual Agents?

Automation 98

Automation Government Marketing Efficiency 98

Forrester Digital Transformation

OCTOBER 25, 2022

Classic horror movie quirks closely resemble what we’re seeing in firms looking to innovate and differentiate yet are running from rather than toward AI and advanced automation.

Automation 130

Automation Risk Management Risk Management Government 130

Perficient Digital Transformation

FEBRUARY 29, 2024

Providing this level of access control substantially increases the quality of governance while reducing the workload involved. Tagging can make these assets more seachable, manageable and governable. Good governance is automated. There is an additional target of opportunity with tagging.

Government 78

Government Regulations Collaborations Automation 78

Everest Group

MAY 9, 2024

The emergence of agentic AI represents the next frontier in AI-based automation, offering enterprises the opportunity to revolutionize work processes through increased autonomy, enhanced decision-making capabilities, and greater adaptability. In the near future, Agentic AI will likely augment existing automation tools, not replace them.

Robotics Process Automation 162

Robotics Process Automation Automation Government Software 162

IBM Services

DECEMBER 4, 2023

Yet while 79% of executives say AI ethics is important to their enterprise-wide AI approach , less than 25% have operationalized ethics governance principles. Looking forward Using the framework described above, IBM advances ethical AI governance through its product offerings. and/or its affiliates in the U.S.

Government 80

Government Research Advisory Finance 80

IBM Services

FEBRUARY 8, 2024

Governments worldwide are taking note and actively discussing how to regulate AI technology to ensure their citizens, business and government agencies are protected from potential risks. Dec 19, 2023 The European AI Act is currently the most comprehensive legal framework for AI regulations.

Government 77

Government Regulations Risk Management Risk Management 77

IBM Services

OCTOBER 12, 2023

Depending on where an organization conducts business, it will need to comply with any number of government regulations regarding where data is stored and how an AI model uses data to perform its tasks. Current regulations are always changing, and new ones are being introduced all the time. And that makes sense.

Government 80

Government Out-Tasking Regulations Analytics 80

Premier BPO

OCTOBER 8, 2024

This automation reduces manual entry errors, accelerates transaction processing, and swiftly allows businesses to respond to market demands. How Integrating EDI and ETL Can Improve Data Flow and Decision-Making Automated data transfers significantly reduce human error and help ensure data consistency.

BPO 245

BPO Co-Sourcing Outsourcing Efficiency 245

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Everest Group

FEBRUARY 2, 2023

Energy conservation and ESG tracking Due to the connected and transparent nature of the stored data, blockchain, in conjunction with the internet of things (IoT) technology, can accurately track carbon emissions and help firms track Environmental, Social, and Governance (ESG) mandates for clients and themselves.

Banking 246

Banking Service Right-Sizing Automation 246

IBM Services

OCTOBER 31, 2023

Electronic design automation (EDA) is a market segment consisting of software, hardware and services with the goal of assisting in the definition, planning, design, implementation, verification and subsequent manufacturing of semiconductor devices (or chips). The primary providers of this service are semiconductor foundries or fabs.

Design 89

Design Automation Manufacturing Software 89

Everest Group

SEPTEMBER 28, 2023

However, enterprises must first understand the sustainability enabling software market for effective planning and successful outcomes.

Software 162

Software Government Marketing Automation 162

Automation Anywhere

FEBRUARY 16, 2022

You’ve finally moved your Robotic Process Automation (RPA) software robots (“bots”) out of their proof-of-concept (POC) trials and into production. An increasingly easy technology to deploy RPA automates digital business processes, taking the weight of repetitive tasks off human workers. How important is the process to the business?

Robotics Process Automation 119

Robotics Process Automation Out-Tasking Government Automation 119

Everest Group

FEBRUARY 6, 2024

The challenge of embracing change Enterprises that have successfully embraced automation and digitization now face another technological challenge: gen AI. Consultants must guide clients in developing robust governance strategies, enhancing security measures, and ensuring compliance to build trust and manage risks associated with gen AI.

Government 173

Government Out-Tasking Software Automation 173

Everest Group

OCTOBER 4, 2024

The expert panel will explore how innovative companies are leveraging advanced vendor management system (VMS) capabilities to transform their SOW management, mitigate risks, and unlock significant value.

Service 130

Service Government Analytics Automation 130

Everest Group

JANUARY 3, 2022

Automation and/or innovation CoE: Today’s strategic CEOs are looking to quickly advance their organizations’ automation and innovation maturity. This CoE is dedicated to cultivating these initiatives within the enterprise and deploying and scaling technologies like robotic process automation (RPA) and intelligent automation (IA).

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

Perficient Digital Transformation

MARCH 27, 2023

Cloud Foundations focus on platform infrastructure, security, connectivity, and governance to ensure a secure and managed cloud environment is ready to support your migration and modernization goals to ultimately deliver impactful business outcomes and better serve your teams and end users.

Government 111

Government Design Automation Shared Services 111

IBM Services

FEBRUARY 12, 2024

It allows for sharing events through searchable and self-service catalogs while simultaneously maintaining proper governance and controls with access based on applied policies. By simplifying complex tech-heavy processes, IBM Event Automation maximizes the accessibility of Kafka settings.

Automation 83

Automation Sourcing Out-Tasking Government 83

Everest Group

AUGUST 2, 2022

Its first product, Slingshot, helps enterprises manage cloud costs and automate governance on top of the Snowflake platform. Banking giant Capital One has packaged its extensive work to migrate to the cloud into a new software business called Capital One Software.

Advisory 130

Advisory Banking Government Software 130

Everest Group

JULY 26, 2024

However, in reality, GBS leaders’ biases—as opposed to data-driven decision criteria—have governed who does what, when, and how. To make this trio effective, two things become critical: investments in efficient tools and technology, and clear governance mechanisms to ensure all teams are on the same page. Why make the change now?

Management 147

Management Right-Sizing Global Business Services Government 147

Everest Group

MAY 24, 2024

Opportunities for service providers AI governance expertise – Service providers can offer expertise in building and implementing AI governance frameworks that comply with the EU AI Act. By taking these steps, enterprises can future-proof their AI initiatives while upholding the standards set forth by the landmark regulation.

Service 162

Service Risk Management Risk Management Cybersecurity 162

Everest Group

JUNE 24, 2024

Capitalizing on consistent and proactive government initiatives, Saudi Arabia is making steady strides toward becoming an AI innovation powerhouse Saudi Data and AI Authority (SDAIA) along with International Centre for Artificial Intelligence Research and Ethics (ICAIRE) are driving the initiatives for AI and gen AI development within the region.

Government 147

Government Manufacturing Marketing Service 147

Automation Anywhere

JANUARY 26, 2022

Gartner has jumpstarted some interesting conversations regarding hyperautomation and what happens as Robotic Process Automation (RPA) matures, most notably about the interoperability of automation tools. As more and more businesses embrace automation, they seek more sophisticated ways of sharing information between systems.

Robotics Process Automation 119

Robotics Process Automation Automation Software Reduced Costs 119

IBM Services

APRIL 11, 2023

In line with this trend, the New York City Council has enacted new regulations requiring organizations to conduct yearly bias audits on automated employment decision-making tools used by HR departments. To prepare for this shift, some organizations are developing a yearly evaluation, mitigation, and review process. What’s next?

Government 94

Government Regulations Automation Sourcing 94

Everest Group

SEPTEMBER 26, 2024

These disruptions can cause service outages, leading to customer dissatisfaction and potential churn Intercarrier settlement issues: The intricate nature of intercarrier settlements and navigating a complex regulatory landscape that governs intercarrier settlements, requires precise data management and reconciliation processes.

Automation 130

Automation Government Administrative Service 130

Amzur

JANUARY 30, 2025

Key Takeaways Retailers should focus on strategic automation points like inventory management , order processing , and demand forecasting to optimize efficiency while maintaining human oversight for complex decision-making. Full-scale automation demands hefty investments in technology , infrastructure , and training.

Retail 59

Retail Automation Supply Chain Management Inventory Management 59

Perficient Digital Transformation

FEBRUARY 14, 2023

A well-defined Cloud Strategy includes several important elements such as: Governance: Effective governance establishes policies and guardrails to ensure secure, compliant deployments and enforces proper naming, tagging, and cost control behaviors across an entire control plane while enabling productive, self-directed teams.

Government 111

Government Out-Tasking Collaborations Cybersecurity 111

Everest Group

NOVEMBER 1, 2021

The early recovery also was boosted by strong demand from healthcare, pharmaceutical and life sciences segments as well as government/public sector looking to strengthen their workforce for contract tracing purposes. RPO providers can play a key role in formulating and executing a strategy to engage and source talent across geographies.

Outsourcing 130

Outsourcing Marketing Pharmaceuticals Global Recruiting 130

Premier BPO

OCTOBER 23, 2024

When integrated with technologies like Electronic Data Interchange (EDI), Extract, Transform, and Load (ETL) automates data exchange, ensuring accurate and seamless data transformation for comprehensive analysis, further strengthening data-driven decision-making capabilities.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Everest Group

JANUARY 18, 2024

She emphasized the need for a forward-thinking blueprint in Wave 2 to effectively implement gen AI use cases: “This blueprint should address a wide range of opportunities, risks, and investments in platforms, operating models, organization design, governance, strategic partnerships and culture.” About Yates Ltd.

Research 162

Research Government Retail Healthcare 162

Amzur

SEPTEMBER 10, 2024

Cost management, performance monitoring, automation. Optimizes cloud spend, ensures cloud governance, and enhances resource allocation. Automated IT Operations UiPath Robotic Process Automation (RPA), AI-driven workflows, task automation. Cloud Optimization and Management CloudHealth by VMware.

Robotics Process Automation 104

Robotics Process Automation Cybersecurity Analytics Government 104

Perficient Digital Transformation

OCTOBER 12, 2022

GRC is an acronym for Governance, Risk, and Compliance. Per ServiceNow’s definitions, Governance : The frameworks of an organization’s activities and whether they are aligned with business objectives. Policy and compliance management – Automate best practice lifecycles, unify compliance processes, and ensure their effectiveness.

Risk Management 111

Risk Management Risk Management Government Automation 111