Automation Anywhere

APRIL 29, 2021

AI is especially hot in the Chinese manufacturing sector due to supportive government policies coupled with high investment from private industry. Morgan Research has created a machine-learning algorithm that processes more than 250,000 analyst reports to determine what they said—good, bad, or neutral—about specific equities.

Automation 98

Automation Robotics Process Automation Banking Manufacturing 98

Everest Group

FEBRUARY 2, 2023

Energy conservation and ESG tracking Due to the connected and transparent nature of the stored data, blockchain, in conjunction with the internet of things (IoT) technology, can accurately track carbon emissions and help firms track Environmental, Social, and Governance (ESG) mandates for clients and themselves.

Banking 246

Banking Service Right-Sizing Automation 246

IBM Services

JANUARY 15, 2024

In 2024, the ongoing process of digitalization further enhances the efficiency of government programs and the effectiveness of policies, as detailed in a previous white paper. AI plays a pivotal role in unlocking value from data and gaining deeper insights into the extensive information that governments collect to serve their citizens.

Government 67

Government Research Regulations Automation 67

IBM Services

OCTOBER 16, 2023

This is where AI governance comes into play: addressing these potential and inevitable problems of adoption. AI governance refers to the practice of directing, managing and monitoring an organization’s AI activities. An AI governance framework ensures the ethical, responsible and transparent use of AI and machine learning (ML).

Government 75

Government Management Risk Management Risk Management 75

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Everest Group

JANUARY 18, 2024

Our research clearly documents that most organizations are in what we call ‘Wave 1’ or the pilot phase of gen AI adoption; however, in 2024 and 2025 we fully expect more organizations to advance to the ‘Wave 2’ phase of production-grade deployments. The full report is available for complimentary download.

Research 162

Research Government Retail Healthcare 162

Forrester Digital Transformation

JANUARY 5, 2022

In February of 2009, Glenn O’Donnell (VP, Research Director) and I co-authored the CMDB Imperative when ITIL and ITSM were all the rage. Underpinning that rage was the Configuration Management DB (CMDB) which promised to deliver world peace like a pageant winner during the interview portion of the competition.

Research 246

Research Management Information Technology Government 246

Everest Group

FEBRUARY 6, 2024

The challenge of embracing change Enterprises that have successfully embraced automation and digitization now face another technological challenge: gen AI. Consultants must guide clients in developing robust governance strategies, enhancing security measures, and ensuring compliance to build trust and manage risks associated with gen AI.

Government 173

Government Out-Tasking Software Automation 173

Automation Anywhere

FEBRUARY 16, 2022

You’ve finally moved your Robotic Process Automation (RPA) software robots (“bots”) out of their proof-of-concept (POC) trials and into production. An increasingly easy technology to deploy RPA automates digital business processes, taking the weight of repetitive tasks off human workers.

Robotics Process Automation 119

Robotics Process Automation Out-Tasking Government Automation 119

Everest Group

NOVEMBER 6, 2023

The need for effective cloud security solutions has intensified due to the expansion of cloud infrastructure, which has led to larger attack surfaces, rising cyber threats, complexities in posture management, and frequently changing regional cloud governance and security policies.

Service 162

Service Cybersecurity Regulations Government 162

Everest Group

JUNE 24, 2024

Capitalizing on consistent and proactive government initiatives, Saudi Arabia is making steady strides toward becoming an AI innovation powerhouse Saudi Data and AI Authority (SDAIA) along with International Centre for Artificial Intelligence Research and Ethics (ICAIRE) are driving the initiatives for AI and gen AI development within the region.

Government 147

Government Manufacturing Marketing Service 147

Perficient Digital Transformation

MARCH 15, 2024

Perficient, a leader in digital transformation, has been included as a company interviewed in Forrester’s recent report, “ Rethink Enterprise Applications Governance : Refocus Applications Governance And High-Performance IT Exploiting New Technologies To Win, Serve, And Retain Customers.”

Government 59

Government Automation Streamline Operations Flexibility 59

The Hackett Group

DECEMBER 13, 2023

The research recommends that companies seek assistance from expert advisors in the selection process to help them identify the partner(s) that best address their specific needs, and to shape and secure a digital-ready contract that is fully aligned to their business objectives. cost savings, business value creation or innovation).

Research 69

Research Service BPO Advisory 69

Everest Group

NOVEMBER 1, 2021

The early recovery also was boosted by strong demand from healthcare, pharmaceutical and life sciences segments as well as government/public sector looking to strengthen their workforce for contract tracing purposes. Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing.

Outsourcing 130

Outsourcing Marketing Pharmaceuticals Global Recruiting 130

Metasource

MARCH 1, 2022

Digital transformation is not a new concept to government agencies, but their efforts to achieve it are changing. Over the last 20 or so years, the government sector has advanced digitally on many levels – from the early days of e-government initiatives during the dot-com boom to the establishment of digital service teams.

Government 52

Government Robotics Process Automation Human Resources Automation 52

Everest Group

AUGUST 26, 2022

Task mining plays a key role in improving operational excellence, filling the automation pipeline, and accelerating organizations’ digital transformation journeys by providing a data-based approach to process optimization and automation. Market Insights™ Scope of Automation Technologies Adopted-Mature Enterprises vs. Others.

Healthcare 130

Healthcare Automation Marketing Government 130

31 West

NOVEMBER 25, 2023

Today, IT encompasses various services, from digital classrooms and online learning platforms to sophisticated data management systems and advanced research tools. Students and faculty now require continuous access to various IT services for multiple activities, including learning, teaching, research, and administration.

Management 130

Management Service Administrative Research 130

IBM Services

OCTOBER 9, 2023

As governments around the globe continue experimenting with the use of AI, and looking into ways to tap into foundational models offered by generative AI, one important question stands out: How will citizens benefit from the technology? The public sector is called just that for a reason: the public should always be the priority.

Government 54

Government Service Call Center Regulations 54

Transperfect

AUGUST 4, 2021

Australian government research shows cyber-crime is costing the Australian economy approximately $3.5 In fact, the government is considering whether to impose personal liability on corporate directors for the cyber-attacks on their organisations. Governments Get Tough on Cyber Criminals. What Is Information Governance?

Government 52

Government Insurance Research Management 52

Everest Group

JULY 4, 2024

With increasing customer preferences for environmentally friendly products and evolving government regulations, retail and consumer packaged goods (RCPG) enterprises are being compelled to embrace sustainable practices. These systems enhance operational efficiency by automating data collection and reporting processes.

Retail 147

Retail Inventory Management Analytics Sourcing 147

Everest Group

SEPTEMBER 14, 2022

Providers are helping companies transform their procurement operations and drive the adoption of advanced digital technologies, such as advanced analytics and intelligent automation, by leveraging in-house capabilities, partnership ecosystems, and targeted investments.

Outsourcing 130

Outsourcing Service Sourcing Risk Management 130

Perficient Digital Transformation

DECEMBER 9, 2021

Liz Miller, Principal Analyst from Constellation Research moderated the three-day virtual event in Malibu, California. According to a survey conducted by IDC Research, 70% of organizations would prefer a cloud-native solution to continue business resiliency. What is the value of cloud-native for stakeholders as opposed to just IT?

Research 124

Research Healthcare Human Resources Government 124

Capgemini

SEPTEMBER 23, 2021

For one intern, Ashwinder Malhotra, joining the Managed Services practice at CGS meant that he was able to apply his background in cybersecurity to compile research and analysis on an emerging platform, which assisted CGS with client engagement. For all Capgemini Government Solutions blogs, Click here.

Government 52

Government Robotics Process Automation Out-Tasking Cybersecurity 52

Everest Group

FEBRUARY 1, 2022

Based on our latest research, here are some of the established and emerging talent tech hubs to watch: Top Markets for Technology Services Talent. However, Israel has emerged as a leading location primarily due to the robust startup ecosystem and government initiatives to advance and develop a competitive edge in the technology space.

Service 130

Service Cybersecurity E-Commerce Nearshoring 130

Everest Group

OCTOBER 26, 2022

In this research, we assess FAO service providers based on their vision & capabilities and market impact and position them on the Everest Group PEAK Matrix®.

Finance 130

Finance Accounting Outsourcing Service 130

Everest Group

OCTOBER 26, 2022

In this research, we assess FAO service providers based on their vision & capabilities and market impact and position them on the Everest Group PEAK Matrix®.

Finance 130

Finance Accounting Outsourcing Insurance 130

Everest Group

DECEMBER 15, 2023

AI takes CX a step further with instant support from chatbots, personalized recommendations, and task automation. Learn about our CX Excellence Membership for new insights and our latest research into the market.

Analytics 162

Analytics Out-Tasking Cybersecurity Automation 162

Everest Group

NOVEMBER 23, 2023

Despite these cloud spending challenges, Everest Group research shows that enterprises still understand the need to innovate and expand their operations through cloud-driven digital transformation. How can AWS’ GAI services help achieve desired outcomes such as increased automation, improved decision-making, or enhanced customer experiences?

Government 147

Government Analytics Research Service 147

Everest Group

SEPTEMBER 28, 2021

In Q1 2021, healthcare payers reported substantial profits (4.1%) as higher enrollment in government plans drove strong revenue growth, especially for Medicare Advantage (MA) plans, though commercial enrollment was still below pre-pandemic levels. Then, in the second half of 2020, operating and net income dropped to 2.5% About Everest Group.

Healthcare 130

Healthcare Robotics Process Automation Automation Government 130

Everest Group

SEPTEMBER 30, 2024

Process automation and efficiency enhancements: The need to enhance efficiencies and optimize costs has emerged as a key priority for OSAT companies. Service providers now have an opportunity to work with these firms to identify processes that can be automated and enhanced using digital technologies.

Outsourcing 130

Outsourcing Service Engineering Manufacturing 130

Capgemini

NOVEMBER 22, 2024

Our recent research reveals a concerning trend: Over 90% of organizations experienced a security breach last year, a staggering increase from just 51% in 2021. By automating complex tasks, AI and Gen AI enable cybersecurity teams to focus on more strategic activities, making them more efficient and effective.

Cybersecurity 52

Cybersecurity Research Out-Tasking Administrative 52

Everest Group

NOVEMBER 2, 2021

Enterprises may adapt in a variety of ways, including changing the workforce structure, improving workplace culture, looking at other talent models, evaluating new geographies and looking to outsourcing, or leveraging digital/next-gen or automation capabilities. What’s in it for you? Take the Survey.

Jobbing 147

Jobbing Flexibility Research Outsourcing 147

Redial

JANUARY 25, 2023

Our Tijuana- Centro Offices Outsourcing has allowed companies to focus on their core competencies Especially with the rising costs governments keep struggling to fight , due to a considerable number of political and social issues. Will the new tools and businesses represent a threat, or a great opportunity?

Outsourcing 130

Outsourcing Data Entry Nearshoring Human Resources 130

Mercans

FEBRUARY 6, 2025

Mercans Recognized as a Leader Mercans has emerged as a Leader in Avasants The Payroll Business Process Transformation 20242025 RadarView, a prestigious industry research that evaluates the top service providers revolutionizing payroll operations. Unlike many in the industry, we do not rely on third-party local vendors for last-mile services.

Payroll 52

Payroll Engineering Streamline Operations Insurance 52

Premier BPO

OCTOBER 8, 2024

This automation reduces manual entry errors, accelerates transaction processing, and swiftly allows businesses to respond to market demands. How Integrating EDI and ETL Can Improve Data Flow and Decision-Making Automated data transfers significantly reduce human error and helpensure data consistency.

Co-Sourcing 130

Co-Sourcing Outsourcing Efficiency Government 130

Automation Anywhere

OCTOBER 14, 2021

Chatbots, and intelligent automation software bots in general, are helping financial institutions improve their customer service. Customers have also been making use of intelligent automation, particularly chatbots, during the pandemic. Some will be transitory such as 100% remote work and a 0% fed funds rate. million customers and 105.6

Service 98

Service Banking Robotics Process Automation Call Center 98

IBM Services

MAY 18, 2023

Forrester Research just released “ The Forrester Wave™: AI Decisioning Platforms, Q2 2023: The 13 Providers That Matter Most And How They Stack Up ” by Mike Gualtieri with Aaron Katz, Catherine Marcin, and Jen Barton, and IBM is proud to be recognized as a Leader.

Automation 92

Automation Design Government Research 92