Automation Anywhere

FEBRUARY 21, 2022

Government workers responsible for citizen services can spend a significant portion of their time dealing with manual processes. And that can affect productivity and response to citizen requests, as well as open the door to potential errors—all of which can compromise service and how citizens view their government.

Service 98

Service Robotics Process Automation Government Data Entry 98

IBM Services

FEBRUARY 8, 2024

For industries providing essential services to clients such as insurance, banking and retail, the law requires the use of a fundamental rights impact assessment that details how the use of AI will affect the rights of customers. Dec 19, 2023 The European AI Act is currently the most comprehensive legal framework for AI regulations.

Government 77

Government Regulations Risk Management Risk Management 77

IBM Services

DECEMBER 4, 2023

Yet while 79% of executives say AI ethics is important to their enterprise-wide AI approach , less than 25% have operationalized ethics governance principles. Looking forward Using the framework described above, IBM advances ethical AI governance through its product offerings.

Government 80

Government Advisory Research Finance 80

IBM Services

FEBRUARY 26, 2024

The financial services industry has been in the process of modernizing its data governance for more than a decade. But as we inch closer to global economic downturn, the need for top-notch governance has become increasingly urgent. Automated impact analysis In business, every decision contributes to the bottom line.

Service 97

Service Regulations Engineering Banking 97

IBM Business Partners

MAY 31, 2024

The new era of generative AI has spurred the exploration of AI use cases to enhance productivity, improve customer service, increase efficiency and scale IT modernization. But tax agencies must adopt AI tools with adequate oversight and governance to mitigate risks and build public trust.

Government 98

Government Service Administrative Risk Management 98

IBM Services

JANUARY 15, 2024

In 2024, the ongoing process of digitalization further enhances the efficiency of government programs and the effectiveness of policies, as detailed in a previous white paper. AI plays a pivotal role in unlocking value from data and gaining deeper insights into the extensive information that governments collect to serve their citizens.

Government 67

Government Research Regulations Automation 67

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

IBM Services

OCTOBER 12, 2023

Depending on where an organization conducts business, it will need to comply with any number of government regulations regarding where data is stored and how an AI model uses data to perform its tasks. Current regulations are always changing, and new ones are being introduced all the time. And that makes sense.

Government 80

Government Out-Tasking Regulations Analytics 80

Perficient Digital Transformation

JANUARY 5, 2024

Organizations rely on continuous automation and testing (CAT) services to build business applications faster, with higher quality, and at scale to meet increasing market demands. Reliance on manual testing is slowly decreasing, however, organizations face challenges upskilling testers into automation engineers.

Automation 64

Automation Service Right-Sizing Manufacturing 64

31 West

NOVEMBER 25, 2023

In the rapidly evolving digital landscape of the 21st century, Information Technology Service Management (ITSM) has emerged as a critical component in various sectors, especially in education. The Crucial Role of IT Service Management in Education Therefore, the growing need for effective IT Service Management (ITSM) in education is evident.

Management 130

Management Service Administrative Research 130

Perficient Digital Transformation

FEBRUARY 16, 2023

What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an out-of-box offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end.

Service 111

Service Out-Tasking Automation Banking 111

31 West

SEPTEMBER 8, 2022

IT Service Outsourcing is a precious option for you to pick, especially if you feel like your business is sinking. Consider becoming one of them to get back on your feet and stay in the game by letting an IT service outsourcing provider do the leg work for you. All you need to know about IT service outsourcing is here in this article.

Outsourcing 130

Outsourcing Service Cybersecurity Out-Tasking 130

IBM Services

OCTOBER 16, 2023

This is where AI governance comes into play: addressing these potential and inevitable problems of adoption. AI governance refers to the practice of directing, managing and monitoring an organization’s AI activities. An AI governance framework ensures the ethical, responsible and transparent use of AI and machine learning (ML).

Government 75

Government Management Risk Management Risk Management 75

31 West

NOVEMBER 29, 2022

Your customers deserve excellent service, and providing support over the phone is a great way to deliver it to them. There’s a cavalcade of tweaks that will make a big difference to the quality of your phone-based customer service, and we’ve put together an outline of the most impactful for you to try at your business.

Customer Service 130

Customer Service Service Call Center Government 130

IBM Services

NOVEMBER 14, 2023

In today’s hyper-competitive digital landscape, the rapid development of new digital services is essential for staying ahead of the curve. Shockingly, a staggering 33% of developers lack the necessary skills or resources, hindering their productivity in delivering products and services.

Service 99

Service Regulations Automation Banking 99

IBM Services

OCTOBER 31, 2023

Electronic design automation (EDA) is a market segment consisting of software, hardware and services with the goal of assisting in the definition, planning, design, implementation, verification and subsequent manufacturing of semiconductor devices (or chips). The primary providers of this service are semiconductor foundries or fabs.

Design 89

Design Automation Manufacturing Software 89

Groove Technology

OCTOBER 28, 2022

A general example of cloud technology is creating a paper online or using an online email service. The IT sector uses a variety of cloud computing models, including PaaS (Platform as a Service), SaaS (Software as a Service), and IaaS (Infrastructure as a Service). Total oversight of IT services. Compliance.

Service 130

Service Software Management Government 130

IBM Services

FEBRUARY 12, 2024

It offers businesses the capability to capture and process real-time information from diverse sources, such as databases, software applications and cloud services. It allows for sharing events through searchable and self-service catalogs while simultaneously maintaining proper governance and controls with access based on applied policies.

Automation 83

Automation Sourcing Out-Tasking Government 83

Perficient Digital Transformation

MARCH 27, 2023

Cloud Foundations focus on platform infrastructure, security, connectivity, and governance to ensure a secure and managed cloud environment is ready to support your migration and modernization goals to ultimately deliver impactful business outcomes and better serve your teams and end users.

Government 111

Government Design Automation Shared Services 111

Everest Group

FEBRUARY 2, 2023

Blockchain technology promises to transform banking, financial services, and FinTechs by enhancing the digital customer experience while lowering costs and reducing data risks in a secure environment. Service providers investing in blockchain capabilities will win in the long run. Legacy banks and nations are now following the wave.

Banking 98

Banking Service Right-Sizing Automation 98

Future of Sourcing

JULY 26, 2023

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.

Service 95

Service Human Resources Flexibility Collaborations 95

3Pillar Global

JANUARY 2, 2024

By standardizing, scaling, and augmenting analytics, information services companies will be best positioned to build products informed by governed, trustworthy data. ModelOps is a set of capabilities focused on governing and managing all AI and decision models. Here’s a rough sketch of the ModelOps maturity growth curve.

Engineering 105

Engineering Collaborations Government Analytics 105

Future of Sourcing

JUNE 1, 2023

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.

Service 93

Service Human Resources Flexibility Collaborations 93

Hyland

NOVEMBER 15, 2022

How IaaS differs from other services. Infrastructure as a service, or IaaS, was first introduced in 2008. Like its siblings — software as a service (SaaS) and platform as a service (PaaS) — IaaS is a service deployed via the internet in the cloud and has become the standard abstraction model. Examples of IaaS.

Service 98

Service Software Administrative Right-Sizing 98

Perficient Digital Transformation

FEBRUARY 14, 2023

A well-defined Cloud Strategy includes several important elements such as: Governance: Effective governance establishes policies and guardrails to ensure secure, compliant deployments and enforces proper naming, tagging, and cost control behaviors across an entire control plane while enabling productive, self-directed teams.

Government 111

Government Out-Tasking Collaborations Cybersecurity 111

31 West

NOVEMBER 30, 2022

ServiceNow is an industry leader that has gained immense popularity for offering seamless integration and a vast range of services for a smoother workflow. You should work with IT help desk providers that implement ServiceNow to automate your IT management. Of all SaaS companies, ServiceNow is the most reliable option for automation.

Human Resources 130

Human Resources Software Automation Managed Services 130

IBM Services

MARCH 4, 2024

Generative AI (gen AI) introduces transformative innovation to all aspects of a business; from the front to the back office, through ongoing technology modernization, and into new product and service development. Start with the use cases The most important step for an AI+ enterprise is identifying transformative use cases.

Government 103

Government Co-Sourcing Engineering Risk Management 103

31 West

DECEMBER 6, 2022

Although traditional practices are still in use, they can’t automate IT operations. They are implementing automation and IT management tools like ServiceNow to ensure a smoother transition to the digital workflow. Automated Applications. Improved Customer Service. HR Service Delivery. Automated Applications.

Software 130

Software Automation Human Resources Customer Service 130

Automation Anywhere

JANUARY 26, 2022

Gartner has jumpstarted some interesting conversations regarding hyperautomation and what happens as Robotic Process Automation (RPA) matures, most notably about the interoperability of automation tools. As more and more businesses embrace automation, they seek more sophisticated ways of sharing information between systems.

Robotics Process Automation 119

Robotics Process Automation Automation Reduced Costs Software 119

Perficient Digital Transformation

OCTOBER 12, 2022

GRC is an acronym for Governance, Risk, and Compliance. Per ServiceNow’s definitions, Governance : The frameworks of an organization’s activities and whether they are aligned with business objectives. Policy and compliance management – Automate best practice lifecycles, unify compliance processes, and ensure their effectiveness.

Risk Management 111

Risk Management Risk Management Government Automation 111

IBM Services

MAY 18, 2023

This report outlines the combination of traditional decision automation tools with machine learning models and other technologies. IBM named a Leader We at IBM continue to be excited about the intersection of decision automation with AI, which is also referred to as decision intelligence.

Automation 92

Automation Design Government Research 92

Perficient Digital Transformation

NOVEMBER 17, 2022

Child welfare caseworkers are among the most overworked government employees, they shoulder the responsibility for the well-being and safety of our most vulnerable population – children. Our team comprises of subject matter experts with many years of experience with child welfare and health and human services.

Government 109

Government Efficiency Automation Management 109

Metasource

SEPTEMBER 5, 2024

While robotic process automation (RPA) has made significant strides by streamlining repetitive tasks, it’s safe to say it’s not perfect and often falls short when dealing with more complex and dynamic processes. Healthcare Administration : AI automates medical records management , appointment scheduling, and billing processes.

Automation 52

Automation Robotics Process Automation Data Entry Healthcare 52

31 West

APRIL 16, 2024

Consider cloud server support or outsourcing help desk services as examples – these are not only cost-effective solutions but also significant shifts in operational thinking that enable you to take your company to the next level. Utilize Cloud Services Migrating to cloud services translates into direct cost-efficiency for companies.

Software 130

Software Labor Costs Out-Tasking Automation 130

Amzur

SEPTEMBER 10, 2024

Cost management, performance monitoring, automation. Optimizes cloud spend, ensures cloud governance, and enhances resource allocation. Automated IT Operations UiPath Robotic Process Automation (RPA), AI-driven workflows, task automation. CRM, ERP, cloud services).

Robotics Process Automation 95

Robotics Process Automation Cybersecurity Analytics Government 95

IBM Services

MAY 9, 2023

It provides self-service access to high-quality, trustworthy data, enabling users to collaborate on a single platform where they can build and refine both new, generative AI foundation models as well as traditional machine learning systems. Watsonx, IBM’s next-generation AI platform, is designed to do just that.

Government 109

Government Automation Design Analytics 109

Capgemini

APRIL 20, 2022

AI and ML are critical to discovering new therapies in life sciences, reducing fraud and risk in financial services, and delivering personalized digital healthcare experiences, to name just a few examples that have helped the world as it emerges from the pandemic. Don’t take a linear approach to an exponential challenge. INNOVATION TAKEAWAYS.

Management 98

Management Government Automation Engineering 98