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Intelligently Automating Prior Authorization to Build Consumer Trust in Healthcare

Perficient Digital Transformation

Prior Authorization, In a Nutshell The CMS Prior Authorization mandate , which goes into effect on January 1, 2026, aims to reduce guesswork for healthcare consumers and the administrative burden on care teams, and to improve patient/member care by streamlining processes and enhancing the exchange of health information.

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AI Workflow Automation vs. Traditional Automation: Key Differences

Metasource

Business automation has come a long way over the past few years. While automation used to be fairly basic, businesses can now choose between traditional methods and advanced, AI-driven workflow automation. The Evolution of Automation Traditional automation uses software robots to perform tasks based on set rules.

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10 Service Desk Automation Ideas To Boost Performance

31 West

Service desk automation is the process of automating various tasks and procedures associated with a service desk. By automating these tasks, businesses can improve the efficiency and performance of their service desks. If you’re looking for insights into service desk automation, you’ve come to the right place.

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Greener Future of Infrastructure Automation

Forrester Digital Transformation

Imagine spending the most of your time during the peak of a New England winter researching for a Forrester Wave™ evaluation on a topic (Infrastructure Automation) that is hotter than ever. Is it a coincidence or did we time it precisely to publish the report at the onset of Spring? I think the latter. ? […]

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Data – The Lifeblood of Intelligence Automation

Perficient Digital Transformation

intelligence automation). This article breaks down how data powers intelligence automation. If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. This business data creates the foundational context for the automation tools to leverage.

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5 Best Areas for Automation in Finance

Automation Anywhere

Robotic Process Automation (RPA) has been driving greater efficiency, accuracy, and compliance in finance departments for several years. Automation reduces the number of manual controls, reporting errors, and operational costs of the finance and accounting function.

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8 Accounts Payable Automation Best Practices in 2025

Metasource

The takeover of accounts payable (AP) automation is in full swing, especially with more recent AI-powered solutions driving new levels of capabilities. But in order to really get ahead of the curve, you need to not only adopt AP automation but stay up to date with the latest best practices. Case in point?