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Recession-Proof Your Business with Information Technology (IT)

Anexa

In recent years, we have seen how technological advancements have transformed the way businesses operate, and the use of technology has proven to be an effective way to navigate through economic challenges. Information technology (IT) can help be a valuable business tool during a recession in several ways.

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What Is ESM, and Why Is It Important?

Automation Anywhere

It synthesizes the best of a number of key IT areas, including DevOps, information technology service management (ITSM), and low code/no code to empower knowledge workers with self-service. Its numerous opportunities for automation significantly enhance productivity, making end-users more efficient and effective in daily tasks.

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The Difference Between Front and Back Office

Automation Anywhere

There is often some crossover and confusion over what makes up the roles of a front office and back office, making it difficult to know exactly where to prioritize business automation and increase efficiencies. For example, most online businesses couldn't function without support from the information technology department.

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3 Financial Services Industry Trends that will Transcend the Pandemic

Automation Anywhere

Chatbots, and intelligent automation software bots in general, are helping financial institutions improve their customer service. Intelligent chatbots enabled with natural language processing (NLP) can answer questions and direct inquiries—in the language of choice. Others will continue to have an impact for years to come.

Service 98
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50+ RPA use cases

Hyland

As digital transformation makes way for digital evolution, a state in which automation and digitization are continuously being iterated upon and optimized, many organizations find themselves dealing with situations nearly as challenging as those they were looking to improve with automation in the first place. Frost and Sullivan$.

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Hackett: Generative AI Will Drive Profound Reductions In SG&A Cost and Staffing — Up to 40% Over the Next Five to Seven Years

The Hackett Group

The detailed analysis of current SG&A costs engaged proprietary performance benchmarks from The Hackett Group ® to quantify for the first time the potential impact Generative AI will have on SG&A, including finance, procurement, human resources, information technology, marketing, sales and other functions.

Advisory 105
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2022 AIOps NowTech Data Overview sheds light on current capabilities

Forrester Digital Transformation

The 2022 AIOps NowTech generated a wealth of data that has been captured in the AIOps Data Overview, Q2 2022 report about AIOps software vendor capabilities. Three items from the overview report; digital experience, OpenTelemetry, and audit trails are highlighted in this blog.

Software 246