Everest Group

MARCH 11, 2024

These enterprises primarily focus on personalizing customer experience, streamlining supply chains, and emphasizing digital commerce using technologies such as AI/ML, cloud, IoT, and automation. Key priorities also involve fortifying data security, ensuring compliance, and automating manual processes to enhance overall efficiency.

Service 147

Service Retail Manufacturing Banking 147

Everest Group

APRIL 21, 2022

What the practical applications and options are to automate semi-structured and unstructured data, increase auto-adjudication rates, and support claims adjudicators in the decision process. Shared services and sourcing executives. Information technology leaders and managers. Strategy and innovation executives.

Shared Services 130

Shared Services Information Technology Collaborations Sourcing 130

The Hackett Group

JULY 9, 2021

The gap is even greater for “run” activities, which are increasingly automated in a digital operating model. This allows chief information officers (CIOs) to allocate more team members to roles that create new value. Here’s a look at how digital world-class technology organizations do it. Technology enablement.

Information Technology 52

Information Technology Analytics Automation Design 52

Intugo

APRIL 25, 2023

What is a Shared Service Center in Mexico and how can it reduce operating costs? Establishing a shared service center in Mexico through Intugo can also be a solution for mid-sized companies. Shared service centers utilize standardized processes. Unification of information technology systems.

Shared Services 40

Shared Services Service Labor Costs Human Resources 40

Everest Group

SEPTEMBER 9, 2024

Additionally, major out-of-box integrations with large enterprise resource planning (ERPs) and other information technology (IT) assets are becoming increasingly common, enabling providers to cross-sell and upsell their services more effectively.

Management 130

Management Global Business Services Advisory Automation 130

Automation Anywhere

OCTOBER 26, 2020

Enterprise Service Management (ESM) is gaining substantial traction across industries, mainly because it applies to so many different business cases. It synthesizes the best of a number of key IT areas, including DevOps, information technology service management (ITSM), and low code/no code to empower knowledge workers with self-service.

Supply Chain Management 97

Supply Chain Management Facilities Management Robotics Process Automation Automation 97

Everest Group

OCTOBER 20, 2023

Investments in strengthening the digital core are a priority over moonshot endeavors Prioritizing resilience through uncertainty, the focus of the global services industry continues to be on pragmatic digital investments like cloud solutions, cyber security, analytics, and automation.

Service 147

Service Offshoring Global Business Services Information Technology 147