Everest Group

SEPTEMBER 8, 2022

Insurance companies faced a growing labor shortage before the pandemic, but now the challenge of hiring and retaining skilled workers is even more significant. According to Everest Group, nearly a quarter of the tech role vacancies in insurance went unfilled in 2021. Filling these roles is increasingly difficult.

Insurance 130

Insurance Automation Service 130

Everest Group

MARCH 23, 2023

They are also building operational resiliency in the post-pandemic environment by formulating transformation strategies that create a digitally-enabled value chain, including the retirement of legacy platforms, cloud migration, and process automation.

Marketing 246

Marketing Robotics Process Automation Service Insurance 246

Everest Group

APRIL 4, 2023

Heightened momentum for technology-first and automated operations is elevating customers’ need for greater convenience, instant gratification, faster turnaround time, and more self-service options. An insurer can achieve future goals by accelerating the adoption of next-generation capabilities.

Insurance 147

Insurance Analytics Right-Sizing Sourcing 147

Everest Group

MAY 31, 2023

From the many thought-provoking conversations that Everest Group analysts engaged in at Formation ’23, three main themes emerged about the future of insurance technology. In this blog, we will take a closer look at these growing trends and explore their potential impact on the insurance industry. Contact us directly for more insights.

Insurance 130

Insurance Streamline Operations Out-Tasking Software 130

Everest Group

MAY 24, 2023

As the insurance industry undergoes a paradigm shift post-pandemic, digital transformation can improve customer experience and engagement. Partnering with service providers will help insurers overcome barriers and improve efficiencies. Read on to learn more. Reach out directly to discuss or for more information.

Insurance 130

Insurance Risk Management Risk Management Analytics 130

Everest Group

MAY 19, 2022

With increased cyber attacks and data breaches post-pandemic, cyber insurance to protect against the rising digital threats is growing in demand. Cyber insurers can benefit by partnering with service providers to seize opportunities for growth and profitability in this fast-growing market. Read on to learn how. .

Insurance 130

Insurance Marketing Cybersecurity Engineering 130

Everest Group

SEPTEMBER 18, 2024

Job overview The Insurance technology and services team focuses on current and anticipated trends at a line-of-business level (e.g., Job overview The Insurance technology and services team focuses on current and anticipated trends at a line-of-business level (e.g., For more information, visit www.everestgrp.com.

Insurance 100

Insurance Advisory Research Right-Sizing 100

Everest Group

MARCH 17, 2023

Managing General Agents (MGAs) and wholesalers are becoming increasingly relevant in the insurance ecosystem due to the unique advantages they have over brokers/agents. Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. Read on to learn more.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

Everest Group

APRIL 21, 2023

Under this approach, DB plan providers transfer their entire/partial pension liabilities to other firms, usually a life insurance firm, to remove their obligation to pay plan participants guaranteed retirement income or post-retirement benefits.

Insurance 130

Insurance Administrative Accounting Marketing 130

Everest Group

MARCH 23, 2023

They are also building operational resiliency in the post-pandemic environment by formulating transformation strategies that create a digitally-enabled value chain, including retirement of legacy platforms, cloud migration, and process automation.

Marketing 217

Marketing Robotics Process Automation Service Insurance 217

Everest Group

OCTOBER 19, 2024

To stay competitive, providers are upskilling their workforce and automating processes to address the skill gap in cybersecurity. Autonomous security operations centers are also gaining traction to provide continuous monitoring and rapid threat response. Learn More Blog Salesforce and IQVIA’s Partnership – A Match Made in Heaven?

Cybersecurity 130

Cybersecurity Service Insurance Regulations 130

Forrester Digital Transformation

OCTOBER 5, 2022

New Principal Analyst joins Forrester in the areas of financial service, focusing on insurance and data, AI, and ML.

Insurance 26

Insurance Service Information Technology Automation 26

Premier BPO

JULY 12, 2024

The US Health Insurers Customer Experience Index Rankings, 2024 paint a bleak picture of the health sector struggling to keep up with other sectors regarding Customer Experience (CX) and Digital Maturity. Furthermore, automating tasks such as appointment reminders and insurance verification minimizes errors and streamlines processes.

Healthcare 246

Healthcare Efficiency BPO Insurance 246

Everest Group

OCTOBER 20, 2022

GBS Capabilities Powering the Insurance Enterprise of the Future. Insurance global business services (GBS) organizations are heavily leveraging the GBS model to deliver innovative capabilities and build competencies that help drive enterprise-wide change and automation. GBS Leadership Exchange | Invitation-Only Event.

Insurance 130

Insurance Global Business Services Collaborations Jobbing 130

Forrester Digital Transformation

MARCH 9, 2023

Computer vision technology is a recent entrant in insurance, but it has the potential to revolutionize how insurers process claims, identify fraud, and evaluate risk.

Insurance 130

Insurance Marketing Automation 130

IBM Services

DECEMBER 1, 2023

Insurers struggle to manage profitability while trying to grow their businesses and retain clients. Large, well-established insurance companies have a reputation of being very conservative in their decision making, and they have been slow to adopt new technologies.

Insurance 103

Insurance Automation Regulations Reduced Costs 103

Hyland

OCTOBER 17, 2022

In less than five years, insurers have gone from highly skeptical to fully embracing cloud-first strategies. A cloud computing platform allows insurance companies, with the help of software vendors, to create and host applications in the cloud without being concerned about the infrastructure the application will run on. Integration.

Insurance 98

Insurance Advisory Research Out-Tasking 98

Forrester Digital Transformation

NOVEMBER 10, 2021

Last week Lemonade revealed Lemonade Car, its entry into auto insurance. This week, it announced the acquisition of Metromile, one of the largest usage-based auto insurers in the world. Talk about timing. Insurtech M&A has been strong, but admittedly, I didn’t expect to see a transaction like this so soon.

Insurance 130

Insurance Engineering Automation Management 130

Automation Anywhere

MARCH 9, 2021

If you’ve read our blogs, you know that we discussed intelligent automation many times. And included in any discussion of intelligent automation is one increasingly important AI technology: computer vision. Computer vision is an increasingly popular technology to incorporate into automation and digital transformation initiatives.

Automation 97

Automation Robotics Process Automation Insurance Out-Tasking 97

Automation Anywhere

SEPTEMBER 22, 2020

Automation is an exciting area for healthcare industry players — particularly healthcare payers — to invest in. This means taking a closer look at Robotic Process Automation (RPA) to automate business processes. These processes are prime candidates to automate immediately. Ignore them for now.

Healthcare 97

Healthcare Automation Data Entry Robotics Process Automation 97

Magellan Solutions

APRIL 19, 2023

8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing If customers do not get satisfactory service, they easily switch to other competitors. In order to keep up with the changing needs, improving customer service in insurance is one of the top priorities of businesses. when outsourcing.

Insurance 98

Insurance Customer Service Outsourcing Service 98

IBM Services

MAY 1, 2023

In this first of two posts, I investigate the anatomy of artificial intelligence and its impact on insurance. Artificial intelligence applied to insurance The insurance industry has always made extensive use of data and algorithms, such as in the calculation of insurance premiums.

Insurance 80

Insurance Customer Service Automation Information Technology 80

Zinnov

MARCH 3, 2024

As the Intelligent Automation (IA) sector experiences rapid growth, the Private Equity (PE) landscape is ripe for investment, offering a unique blend of technological innovation and market potential. VCs have benefited from investing in Intelligent Automation due to its value delivery through technological innovation.

Automation 98

Automation Healthcare Robotics Process Automation Retail 98

Automation Anywhere

AUGUST 10, 2021

It is increasingly clear that it takes a portfolio of technologies to succeed at intelligent automation. Only 6% of businesses are not considering using RPA for their intelligent automation strategies. What is intelligent automation ? That automation technology could be RPA. Reality is much different from this ideal.

Automation 98

Automation Robotics Process Automation Insurance Finance 98

Automation Anywhere

MARCH 4, 2021

Recent industry disruptions have given new impetus to implementing automation as part of digital transformation. An estimated 27 million Americans may lose employer-sponsored health insurance. With an uncertain forecast over the next few years, healthcare organizations have urgently prioritized automating manual, low-value work.

Healthcare 96

Healthcare Automation Out-Tasking Data Entry 96

Perficient Digital Transformation

SEPTEMBER 21, 2023

intelligence automation). This article breaks down how data powers intelligence automation. If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. This business data creates the foundational context for the automation tools to leverage.

Automation 115

Automation Sourcing Sales Service 115

V-Soft Consulting

JUNE 22, 2021

This revolution necessitated the banking, financial services, and insurance industries to alter their business strategies to drive digital transformation. Automation has taken center stage in this process. One such automation solution is Robotic Process Automation (RPA).

Robotics Process Automation 89

Robotics Process Automation Automation Finance Accounting 89

Everest Group

FEBRUARY 2, 2023

Blockchain allows banks to automate their back-office operations and reduce manual errors, which can result in significant savings for businesses. Automating other processes Blockchain can also help automate certain processes within banks by allowing them to create smart contracts. What is the future of blockchain?

Banking 246

Banking Service Right-Sizing Automation 246

Automation Anywhere

JULY 15, 2021

The latest release of the world’s only cloud-native, web-based platform for end-to-end automation is here: introducing Automation 360 v.21. This release offers new capabilities and features to ensure you get the most out of your intelligent automation platform. Leverage all the new features introduced in the Automation 360 v.21

Automation 97

Automation Robotics Process Automation Out-Tasking Insurance 97

Everest Group

NOVEMBER 16, 2022

Adoption of task mining solutions can not only help enterprises achieve cost savings and operational efficiencies by optimizing and automating tasks, but also enhances employee experience through better resource allocation. This has led to task mining being one of the fastest-growing markets in the Intelligent Automation (IA) space.

Marketing 130

Marketing Automation Software Robotics Process Automation 130

Automation Anywhere

DECEMBER 3, 2020

Until recently, Robotic Process Automation (RPA) software bots have been employed in businesses primarily to streamline and accelerate tasks for back-office functions such as finance and accounting and human resources. And there are a variety of ways of working with those bots to get the maximum benefit from leveraging intelligent automation.

Collaborations 97

Collaborations Automation Robotics Process Automation Finance 97

Automation Anywhere

NOVEMBER 23, 2021

Increasingly, healthcare companies are turning to intelligent automation. By integrating Robotic Process Automation (RPA) with artificial intelligence (AI), healthcare providers can automate complex processes end-to-end, with many decision points also automatable if they are based on clear rules. Improve quality.

Healthcare 80

Healthcare Automation Robotics Process Automation Administrative 80

Everest Group

NOVEMBER 28, 2023

The Managing General Agent (MGA) sector is a bright spot in a turbulent insurance market. Technology investments and strategic partnerships will be key to redefining risk and driving innovation for these specialized insurance agents/brokers. The data provides a compelling sense that MGAs have a bright future ahead.

Insurance 147

Insurance Service Co-Sourcing Analytics 147

SPD Load

MARCH 26, 2025

How long does insurance claims processing take? The post Insurance Claims Automation: Benefits and Best Practices first appeared on SpdLoad. From one week to several months, depending on the claim complexity. This tedious process involves.

Insurance 40

Insurance Automation 40

Planergy Software

OCTOBER 22, 2021

Automating the Finance Function. Of all the areas that businesses automate, finance continues to lag far behind. The widespread use of spreadsheets or other outdated systems to perform accounting duties has put millions of businesses behind when it comes to automation. Intelligent Automation in Finance.

Finance 98

Finance Automation Robotics Process Automation Out-Tasking 98

Automation Anywhere

MAY 10, 2021

Although some aspects of the law are nebulous, enough is in focus so that by going down a checklist of salient points, you can probably avoid trouble and get the work done— with the help of Robotic Processing Automation (RPA). And here is where automation comes into play. RPA can automate and streamline many processes.

Automation 96

Automation Robotics Process Automation Out-Tasking Insurance 96

Everest Group

AUGUST 14, 2024

Linkedin Live Reimagining the TPA: Making Digital Human August 14, 2024 Catch Everest Group’s Ronak Doshi in this upcoming panel, where fellow industry experts will join him to discuss how to reimagine the third-party administrator (TPA) space and bring in efficiencies, automation, and integration needs within the TPA construct.

Insurance 147

Insurance Administrative Sourcing Efficiency 147