Perficient Digital Transformation

OCTOBER 6, 2021

Robotic Process Automation (RPA) is the use of software to automate high volume and repetitive tasks that previously required a human to perform. As enterprises continue to invest in automation, experienced consulting partners play a key role in integrating RPA and supporting development of the automation fabric.

Robotics Process Automation 119

Robotics Process Automation Automation Service Out-Tasking 119

Everest Group

APRIL 8, 2024

Intelligent Document Processing (IDP), Banking-specific IDP, and Insurance-specific IDP Products Intelligent Document Processing (IDP) products continue to play a vital role in enterprises’ automation technology portfolios. LEARN MORE ABOUT Top Service Providers

Insurance 195

Insurance Banking Research Automation 195

31 West

JUNE 11, 2024

Customer-focused marketing isn’t a new trend. Customer relationship management is a practice that has not only withstood the test of time since the 1960s but has also transformed how businesses like out-of-hours call center companies, operate. So, what’s the future of the CRM market? Later, many CRM tools emerged.

Marketing 130

Marketing Customer Service Software Sales 130

Premier BPO

JUNE 7, 2024

Whether due to rapid growth or desires to leverage new opportunities, resource constraints make your business unable to keep up with technology-enabled production, customer service, or other business aspects. Companies with reliable outsourcing partnerships can quickly adjust to changing market demands.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

JANUARY 16, 2024

These enterprises are focusing on enhancing customer experience through AI and data analytics, optimizing supply chains with technologies such as IoT and automation, and integrating e-commerce seamlessly. Their priorities also include strengthening data security, ensuring compliance, and automating manual processes for improved efficiency.

Retail 173

Retail E-Commerce Service Sourcing 173

31 West

SEPTEMBER 14, 2022

The demand for managed services is growing as more and more organizations have opted for digital transformation. New digital enterprise solutions like cloud, automation, big data, blockchain, and IoT have changed the procedure of business operations. The market is estimated to grow at a CAGR of 12.7 Talent acquisition.

Managed Services 130

Managed Services Right-Sizing Cybersecurity Automation 130

Premier BPO

OCTOBER 8, 2024

This automation reduces manual entry errors, accelerates transaction processing, and swiftly allows businesses to respond to market demands. How Integrating EDI and ETL Can Improve Data Flow and Decision-Making Automated data transfers significantly reduce human error and help ensure data consistency.

BPO 245

BPO Co-Sourcing Outsourcing Efficiency 245

Everest Group

JANUARY 22, 2024

Beyond consolidating the competitive networking market, Hewlett Packard Enterprise’s (HPE) planned acquisition of Juniper Networks can potentially unlock a distributed, hybrid, secure fabric to optimize today’s hybrid IT environment. Explore the projected benefits to both companies and market repercussions in this blog.

Automation 162

Automation Marketing Sales Flexibility 162

The Hackett Group

AUGUST 1, 2024

NASDAQ: HCKT) is collaborating with Oracle to offer a new Hackett Pay managed services solution for Oracle Payroll. Hackett Pay will cover all aspects of payroll operations support, including wage payments, employee tax, wage garnishments, W-2 management, employee verification, tax credits and unemployment claims.

Payroll 78

Payroll Managed Services Collaborations Management 78

Everest Group

MAY 14, 2024

Terms such as automation, AI , impact sourcing, and sustainability are typically discussed as separate buzzwords in organizations but are seldom used together. Additionally, its IT services cover application management, testing, and low-code and no-code platform services.

Impact Sourcing 162

Impact Sourcing Sourcing E-Commerce Jobbing 162

Groove Technology

NOVEMBER 15, 2024

External QA providers often have experienced testers skilled in various testing types, from manual testing to automation testing. For instance, while the in-house team completes their day, the outsourced team in another time zone can continue testing, which speeds up the software development cycle and reduces time-to-market.

Software 100

Software Outsourcing E-Commerce Flexibility 100

Everest Group

JUNE 13, 2023

Intelligent Document Processing (IDP) and Unstructured Document Processing Products PEAK Matrix® Assessment Intelligent Document Processing (IDP) products play a vital role in enterprises’ automation technologies portfolios. LEARN MORE ABOUT Top Service Providers

Automation 130

Automation Healthcare Research Marketing 130

Everest Group

AUGUST 9, 2023

Task Mining Products Task mining plays a vital role in improving operational excellence, filling the automation pipeline, and accelerating organizations’ digital transformation journeys. It offers a data-driven approach to process optimization and automation, gaining rapid traction across geographies.

Managed Services 130

Managed Services Automation Analytics Research 130

Everest Group

NOVEMBER 9, 2022

Accordingly, MPHRO providers are continuing to make investments in next-generation technologies, automation and analytics, and are also adding an experience layer to their products to provide a seamless, integrated experience to users. Notable MPHRO Trends in 2022: The MPHRO market was valued at approximately US$5.4 billion in 2021.

Human Resources 147

Human Resources Research Retail Manufacturing 147

31 West

SEPTEMBER 14, 2022

Based on the current situation, it’s not hard to assume that the demand for outsourced IT services will keep increasing. The market for managed services has grown worldwide over the last few years. Businesses, small or large, require technology and automation. What do You Mean by Managed Services?

IT Outsourcing 130

IT Outsourcing Outsourcing Managed Services Operational Costs 130

Everest Group

JULY 23, 2024

This shift includes moving away from traditional methods and adopting SaaS/cloud services, increased remote work, etc., which has led many organizations to rely more heavily on third parties for various functions, ranging from marketing to manufacturing. which ultimately enhances the efficiency of the risk management program.

Risk Management 147

Risk Management Risk Management Management Right-Sizing 147

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. The global MSP market was evaluated at USD 239.71 It is the main reason behind the growth of MSP help desk services.

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Everest Group

OCTOBER 2, 2023

Further investments include analytics-driven tools for razor-sharp Healthcare Professional (HCP) profiling and targeting and the use of automation tools in areas such as Adverse Events (AE) intakes to rapidly evolve with the market needs. LEARN MORE ABOUT Top Service Providers

Business Process Outsourcing 147

Business Process Outsourcing Manufacturing Healthcare Regulations 147

Everest Group

AUGUST 31, 2023

However, as enterprises assess the market to identify a suitable partner to support them in this endeavor, they are confronted with multiple options, ranging from major global providers to more specialized local counterparts. LEARN MORE ABOUT Top Service Providers

Supply Chain Management 130

Supply Chain Management Automation Marketing Research 130

Everest Group

FEBRUARY 28, 2023

Today, enterprises are readily adopting Workplace Communication and Collaboration (WCC) services to optimize costs, enhance productivity, and improve employee engagement and experience. The WCC market is evolving rapidly and is expected to grow further in 2023. LEARN MORE ABOUT Top Service Providers

Collaborations 130

Collaborations Service Marketing Managed Services 130

31 West

SEPTEMBER 12, 2022

This article will guide you through: What is Vendor Management System (VMS). Benefits Offered by Vendor Management System. What is Managed Service Provider (MSP). Benefits Offered by Managed Service Provider. Vendor Management System (VMS). Some core features of a VMS are: Vendor management.

Managed Services 130

Managed Services Outsourcing Automation Management 130

Everest Group

JANUARY 5, 2024

The increasing appetite for content, coupled with rising customer expectations, poses a challenge for marketers to create, share, and track quality content at scale. Marketers need strategies and implementation mechanisms that can streamline the workflow, deliver content at scale, and track results to gain a competitive differentiation.

Marketing 162

Marketing Reduced Costs Managed Services Efficiency 162

Everest Group

NOVEMBER 30, 2023

Revenue Cycle Management (RCM) Platforms Revenue Cycle Management (RCM) platforms automate financial processes in the healthcare industry. LEARN MORE ABOUT Top Service Providers These platforms optimize the revenue cycle, from patient registration and appointment scheduling to the final bill payment.

Management 162

Management Healthcare Sourcing Sales 162

Everest Group

JUNE 17, 2022

Enterprises are seeking third-party support from these providers for intelligence-led threat hunting and detection, orchestration and automation of alerts underpinned by modular, platform-led operations, reduced incident response times, and cyber forensics. Why You Need to Buy Security Differently from Managed Services.

Management 130

Management Service Cybersecurity Research 130

Perficient Digital Transformation

SEPTEMBER 27, 2021

We implemented Adobe Launch, Analytics, Target and Experience Manager on Adobe Managed Services cloud and showcased how Marketo allows for secure data use in marketing campaigns.?. Marketo enables scalable, complex marketing automation campaigns. ?. Secure Marketing Automation.

Healthcare 119

Healthcare Insurance Analytics Automation 119

Everest Group

AUGUST 31, 2022

Top Customer Experience Management (CXM) Service Providers in the Americas The Customer Experience Management (CXM) market in the Americas has shown significant resilience throughout the post-pandemic phase in 2021, as enterprises across the board continued their investments in this space to retain existing customers and attract new ones.

Management 130

Management Service Marketing Analytics 130

Premier BPO

OCTOBER 23, 2024

When integrated with technologies like Electronic Data Interchange (EDI), Extract, Transform, and Load (ETL) automates data exchange, ensuring accurate and seamless data transformation for comprehensive analysis, further strengthening data-driven decision-making capabilities.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Zinnov

MARCH 26, 2024

The Intelligent Automation industry is on the cusp of incredible growth. As of now, Intelligent Automation Services represent a USD 23-25 Bn component of the overall market. UNLOCKING THE DNA OF AUTOMATION SERVICES EXCELLENCE 1. Their ultimate goal?

Automation 52

Automation Service Robotics Process Automation Advisory 52

Everest Group

SEPTEMBER 30, 2024

Providers have started to capitalize on the GCC market Providers have also started to realize the growth opportunity with the GCC set-up market, and this has prompted them to adopt a more nuanced approach. The key performance indicators (KPIs) for these teams primarily include revenue growth from the GCC market segment.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Perficient Digital Transformation

FEBRUARY 16, 2023

What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an out-of-box offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end.

Service 111

Service Out-Tasking Automation Banking 111

31 West

JANUARY 20, 2023

Today, IT help desk software offers a comprehensive package covering all aspects of a business—from IT automation to remote workforce management. ManageEngine has gained popularity for its fantastic automation capabilities. The software automates every ITSM feature—from ticket assigning to generating reports.

Software 130

Software Automation Out-Tasking Design 130

Premier BPO

MARCH 29, 2023

These are based on my personal trips to Manila, Lahore, numerous town halls, market research, one-on-one sessions, and our sales kick-off earlier this year. We have been laser-focused on our purpose of being a seamless extension of our client’s business and providing high-touch service, especially for first-time outsourcers.

Co-Sourcing 130

Co-Sourcing BPO Supply Chain Management Outsourcing 130

Everest Group

MAY 24, 2024

This includes conducting AI asset inventories, classifying AI systems based on risk levels, assigning responsibility for compliance, and establishing robust frameworks for AI risk management. Service providers will play a crucial role in supporting financial institutions in their compliance efforts.

Service 162

Service Risk Management Risk Management Cybersecurity 162

Everest Group

JANUARY 18, 2024

Our areas of focus include enterprise networks, software, managed services, end user services and automation. Services include strategy, sourcing, program execution, change management, communications and governance. is a WBENC-certified woman-owned business. is a WBENC-certified woman-owned business.

Research 162

Research Government Retail Healthcare 162

Everest Group

MAY 24, 2023

The overall intermediary market is vast with nearly 500,000 licensed intermediaries registered in the US, according to the National Association of Insurance Commissioners (NAIC), and 12,000 insurance brokers registered in the UK. Insurance plans must be customized to address clients’ unique needs and risk profiles.

Insurance 130

Insurance Risk Management Risk Management Analytics 130

Hyland

JULY 19, 2022

You’ve tackled storing and managing your content – now learn about all the ways you can unlock its value by harnessing the power of content services capabilities. Explore toolsets for automation, innovation and transformation, as well as opportunities to further partner with Hyland to meet your business objectives.

Cybersecurity 145

Cybersecurity Automation Flexibility Service 145

Perficient Digital Transformation

FEBRUARY 23, 2023

We believe that Perficient is uniquely positioned to deliver Salesforce platforms and services to our clients. We understand that the healthcare market is drastically changing.

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128