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Retail IT Services PEAK Matrix® Assessment 2024

Everest Group

Retail IT Services Despite unfavorable macroeconomic conditions, retail enterprises are strategically investing in IT modernization initiatives throughout their value chains. Their priorities also include strengthening data security, ensuring compliance, and automating manual processes for improved efficiency.

Retail 173
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Identifying Automation Opportunities for Retail Banking

Automation Anywhere

The retail banking industry is faced with significant challenges to achieve optimal operational efficiency and profitability while providing the highest level of customer satisfaction. Retail banks offer a wide variety of products, including consumer loans, credit cards, and checking and savings accounts.

Retail 98
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The Automation Advantage in Retail Banking

Automation Anywhere

Editor’s note: This is a guest article from our partner Bain & Company , a top global management consultancy based in Boston. As more fintechs enter the market and consumer preferences shift, traditional retail banks face significant challenges in attracting and holding customers while remaining profitable.

Banking 96
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Sustainability in Retail and CPG: A Reactive Approach Will No Longer Work | Blog

Everest Group

With increasing customer preferences for environmentally friendly products and evolving government regulations, retail and consumer packaged goods (RCPG) enterprises are being compelled to embrace sustainable practices. 5% of revenue is the cost of waste and waste disposal on average for retailers and CPG companies.

Retail 147
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Mulesoft APIs for Retail: Building a Connected Retail Customer Experience for Greater Success

Groove Technology

Introduction As part of the post-Covid impact, digital channels now account for 72% of customer interactions in the retail industry. With such a significant increase in digital transactions, retailers now have more applications and a higher volume of customer data than ever.

Retail 130
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Retail and CPG Data, Analytics, and AI Services PEAK Matrix® Assessment 2024

Everest Group

Retail and CPG Data, Analytics, and AI Services PEAK Matrix® Assessment Data, Analytics, and AI (DAAI) services are transforming Retail and Consumer Packaged Goods (RCPG) enterprises by enhancing operations and improving customer experiences.

Retail 130
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Unlock retail visibility with B2B Mulesoft Integrations

Groove Technology

Introduction In the ever-evolving world of retail, visibility is a key driver of success. Of course, achieving this level of retail visibility isn’t always easy. Many retail businesses rely on a patchwork of different systems and applications, each with its own data format and integration requirements.

Retail 130