Premier BPO

JUNE 28, 2024

The adoption of AI tools appears to focus more on increasing automation and reducing costs, assuming that CX will improve; unfortunately, many companies have misread the potential impact on the customer experience across touchpoints along the customer journey.

Customer Service 246

Customer Service BPO Co-Sourcing Service 246

IBM Services

FEBRUARY 16, 2024

A large, multinational automobile manufacturer responsible for producing millions of vehicles annually, engaged with IBM to streamline their manufacturing processes with seamless, automated inspections driven by real-time data and artificial intelligence (AI). The implementation costs were also lower than those of viable alternatives.

Automation 99

Automation Manufacturing Reduced Costs Collaborations 99

Everest Group

FEBRUARY 2, 2023

This can save money on transaction processing, leading to lower operating costs. Blockchain allows banks to automate their back-office operations and reduce manual errors, which can result in significant savings for businesses. Each bank will need to develop its own system, which can be time-consuming and expensive.

Banking 246

Banking Service Right-Sizing Automation 246

Everest Group

AUGUST 29, 2022

They realize data will help them identify ways to improve the experience and lower contact volumes, ultimately improving customer satisfaction and reducing cost. However, this responsibility does not come with a blank check, and leaders are still challenged to reduce support costs.

Reduced Costs 195

Reduced Costs Analytics Impact Sourcing Outsourcing 195

Groove Technology

JUNE 1, 2024

Shift-Left Testing is a game-changer, allowing teams to detect bugs early, reduce costs, and deliver better software. Quicker Feedback: Gain rapid feedback on new code stability using test automation tools. But how exactly does it work? Let’s dive in. Why is Shift-Left Testing important?

Software 130

Software Reduced Costs Automation Collaborations 130

Groove Technology

OCTOBER 1, 2024

This article analyzes in detail how outsourcing can optimize software development costs, and mentions effective strategies such as choosing the right partner, strict project management and applying new technology. A study by the Project Management Institute found that Agile projects are 28% more successful than traditional projects.

Software 130

Software Reduced Costs Outsourcing Infrastructure Costs 130

Everest Group

AUGUST 30, 2024

WEBINAR Efficient CX delivery: A tech-driven approach September 26, 2024 9:00 AM PT | 12 PM ET Catch Everest Group Partner David Rickard as he joins an expert panel to explore how leading technologies, such as generative AI (GenAI), automation, analytics and more, are delivering value for organizations without compromising service quality.

Efficiency 130

Efficiency Reduced Costs Analytics Sales 130

IBM Services

OCTOBER 3, 2023

But there’s good news: by modernizing their cybersecurity strategy with automation and AI technologies , businesses can help reduce costs and minimize time to identify and contain breaches.

Retail 85

Retail Automation E-Commerce Cybersecurity 85

Automation Anywhere

JULY 21, 2021

Intelligent automation, combining Robotic Process Automation (RPA) and artificial intelligence (AI), offers a solution to that challenge. Intelligent automation software bots can operate as a fourth type of worker, operating in harmony with the other three, permanent, pooled, and interim staff. Put Fourth Workers to Work.

Healthcare 138

Healthcare Software Robotics Process Automation Administrative 138

Groove Technology

NOVEMBER 24, 2023

The use of managed services not only helps businesses reduce costs but also provides them with access to specialized expertise and resources that may not be available in-house. With the ability to automate repetitive tasks and make data-driven decisions, AI has the potential to transform the way IT services are delivered.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

The use of managed services not only helps businesses reduce costs but also provides them with access to specialized expertise and resources that may not be available in-house. With the ability to automate repetitive tasks and make data-driven decisions, AI has the potential to transform the way IT services are delivered.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

The use of managed services not only helps businesses reduce costs but also provides them with access to specialized expertise and resources that may not be available in-house. With the ability to automate repetitive tasks and make data-driven decisions, AI has the potential to transform the way IT services are delivered.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. Firms are streamlining operations by automating processes, integrating new technologies, and outsourcing non-core activities such as IT management and back-office functions.

Marketing 130

Marketing Service Banking Cybersecurity 130

Automation Anywhere

JANUARY 26, 2022

Gartner has jumpstarted some interesting conversations regarding hyperautomation and what happens as Robotic Process Automation (RPA) matures, most notably about the interoperability of automation tools. As more and more businesses embrace automation, they seek more sophisticated ways of sharing information between systems.

Robotics Process Automation 119

Robotics Process Automation Automation Software Reduced Costs 119

Groove Technology

NOVEMBER 15, 2024

Here are some emerging trends that may shape the future of software development outsourcing: AI and Automation: More companies are leveraging artificial intelligence to enhance productivity, streamline processes, and automate project management tasks.

Software 100

Software Outsourcing Nearshoring Offshoring 100

Amzur

OCTOBER 10, 2024

With its AI-driven insights, NetSuite can further enhance supply chain resilience by predicting disruptions, optimizing inventory management, and automating critical decision-making processes. Streamlined Operations : Automate repetitive tasks, reduce manual errors, and improve efficiency through AI-optimized workflows.

Supply Chain Management 59

Supply Chain Management Inventory Management Advisory Collaborations 59

Automation Anywhere

JANUARY 5, 2022

In 2021, we saw the definitive marriage between AI and Robotic Process Automation (RPA). Commonly referred to as “intelligent automation,” RPA + AI has a lot more functionality and versatility than basic RPA. Commonly referred to as “intelligent automation,” RPA + AI has a lot more functionality and versatility than basic RPA.

Robotics Process Automation 124

Robotics Process Automation Out-Tasking Automation Inventory Management 124

Everest Group

FEBRUARY 27, 2024

These tools enhance productivity, reduce response times, and enable agents to focus on more complex and value-added tasks.

Management 162

Management Out-Tasking Outsourcing Efficiency 162

Groove Technology

MAY 14, 2023

It allows companies to build integrated solutions that can automate business processes, improve customer experiences, and increase operational efficiency. It enables businesses to build integrated solutions that can automate business processes, improve customer experiences, and increase operational efficiency.

Sourcing 130

Sourcing Flexibility Reduced Costs Automation 130

Everest Group

SEPTEMBER 19, 2024

These AI engines are becoming integral to business operations, automating mundane tasks, providing deep insightsand unifying disparate operational silos. AI-driven tools are helping streamline workflows, optimize supply chains, and improve data analysis, leading to greater efficiency and cost savings.

Engineering 130

Engineering Supply Chain Management Out-Tasking Inventory Management 130

V-Soft Consulting

JUNE 1, 2023

Robotic process automation (RPA) has emerged as a crucial tool in the finance and accounting sector, playing a strategic role in streamlining operations. Enterprises across industries have recognized the benefits of automating various processes and tasks.

Finance 98

Finance Accounting Robotics Process Automation Streamline Operations 98

Amzur

AUGUST 27, 2024

By combining these technologies, healthcare organizations can accelerate drug development, reduce costs, and improve patient outcomes. AI then boosts these apps by automating tasks, making predictions, and offering smart guidance. By automating data capture and reducing manual errors, data quality is significantly improved.

Healthcare 103

Healthcare Automation Pharmaceuticals Reduced Costs 103

Perficient Digital Transformation

JULY 3, 2024

Workflow Automation : Streamline processes by integrating logic and actions into your OmniScript flows. Increased Efficiency : Streamline workflows and automate repetitive tasks, freeing up resources for more strategic activities. Reduced Development Time : Build UIs and workflows with minimal coding, enabling faster time to market.

Insurance 111

Insurance Sourcing Reduced Costs Automation 111

Everest Group

APRIL 10, 2024

These innovations streamline operations, reduce costs, and improve efficiency, ultimately enhancing profitability margins. R1 RCM’s acquisition of Cloudmed in 2022 to advance its revenue intelligence and automation capabilities is one of many examples.

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Everest Group

OCTOBER 17, 2023

Integrating digital assets can create new revenue streams and ensure business sustainability Time-to-market advantage: Developing digital products and platforms allows IT service providers to respond quickly to market demands, gaining a competitive edge Reduced cost-to-serve: Automated and scalable digital assets enable cost efficiencies, enhancing (..)

Streamline Operations 162

Streamline Operations Insurance Reduced Costs Banking 162

31 West

SEPTEMBER 26, 2022

Everyone seeks optimized productivity, increased efficiency, reduced costs, and enhanced profits. Automation Solution. Automation Solution. MSPs should automate as many processes as possible to stand out in the competition. With the emergence of new technologies, businesses are increasingly depending on automation.

Managed Services 130

Managed Services Management Service Sales 130

Metasource

JANUARY 6, 2025

Rather than continuing to struggle with a manual process, modern teams are leveraging automation and artificial intelligence ( AI) in accounts payable to streamline workflows. Add in the newest AI technologies like computer vision, and moving to an automated invoice processing workflow becomes a no-brainer for any modern AP department.

Automation 52

Automation Accounting Out-Tasking Finance 52

Groove Technology

OCTOBER 14, 2024

This is an increasingly popular trend in the software industry, helping businesses optimize processes and reduce costs. This includes proficiency in various testing tools, automation frameworks, and experience with different development methodologies (e.g., Agile, DevOps).

Software 130

Software Outsourcing Service E-Commerce 130

31 West

NOVEMBER 30, 2022

Its all-in-one cloud platform allows you to define, design, and automate your entire workflow. Further, this automation platform is adjustable with different software and brings numerous advantages for IT service desk outsourcing companies. The flexible interface provides a comprehensive and automated user experience.

Software 130

Software Automation Outsourcing Efficiency 130

Everest Group

MAY 21, 2024

Outsourcing is a growing trend in the insurance industry to transform the actuarial function by reducing costs, creating innovation, increasing efficiencies, and filling the talent demand. Cost optimization: Actuarial outsourcing optimizes costs by using offshore resources and the specialized expertise of external partners.

Insurance 162

Insurance Outsourcing Flexibility Risk Management 162

Groove Technology

OCTOBER 14, 2021

With perks like reduced costs, easier access to talent, and potentially faster time to plug, it’s no surprise that outsourcing is gaining traction. The next step is to automate the testing process to avoid the tedious and error-prone manual testing of each software release.

Software 246

Software Outsourcing Management Out-Tasking 246

Hyland

SEPTEMBER 5, 2022

This has helped us deliver cutting-edge innovations in cloud, artificial intelligence , machine learning and automation more quickly. This helps us deliver quality products that empower our customers to build solutions that fit their needs, reduce cost and accelerate their time to market. Looking forward to Open Source Summit.

Sourcing 145

Sourcing Collaborations Reduced Costs Management 145

31 West

JANUARY 3, 2023

It enhances regular work with more automation resulting in the efficient delivery of services. It enhances your IT service efficiency above 20% with organized AI functionalities that automate regular work. So, it focuses on continuous improvement of the existing system through automation and AI.

Analytics 130

Analytics Outsourcing Automation Collaborations 130

Magellan Solutions

JULY 13, 2023

By incorporating AI into outsourcing, businesses can enjoy the following benefits: Access to advanced technology Access to specialized skills Reduced costs Increased efficiency Improved customer satisfaction Focus on core competencies Learn how AI can transform your business through outsourcing.

Outsourcing 97

Outsourcing Robotics Process Automation Streamline Operations Reduced Costs 97

Offshore India Data Entry

FEBRUARY 19, 2024

BPO focuses on delegating specific back-office tasks, like payroll processing or customer service, with the goals of reducing costs and improving efficiencies. This approach is transactional in nature, emphasizing immediate gains in terms of reduced costs and improved task execution.

BPO 111

BPO Outsourcing Business Process Outsourcing External Service Provider 111

Perficient Digital Transformation

JULY 10, 2022

On the other hand, Power Automate , the component of the Power Platform, is capable of connecting to a range of data sources and can integrate the data to a major extent. However, connectors in Power Automate have a defined threshold for throttling limits on the number of API calls per minute or day. Schedule Automated Refresh.

Sourcing 116

Sourcing Automation Analytics Reduced Costs 116

Premier BPO

OCTOBER 23, 2024

When integrated with technologies like Electronic Data Interchange (EDI), Extract, Transform, and Load (ETL) automates data exchange, ensuring accurate and seamless data transformation for comprehensive analysis, further strengthening data-driven decision-making capabilities.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130