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A Bank Automation Summit Preview: Key 2023 Banking Automation Trends

Perficient Digital Transformation

Perficient is looking forward to bringing our unique combination of automation technical know-how along with financial services and payments industry expertise to the Banking Automation Summit in Charlotte, North Carolina on March 2-3. We’re observing the banking industry’s growing use of RPA.

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Manufacturing: Gaining Better Insights to Improve Forecasting and Sales

Perficient Digital Transformation

Data Cloud is powered by artificial intelligence (AI) and machine learning (ML), which help businesses automate tasks, improve decision-making, and drive revenue growth. By analyzing historical sales data and customer behavior, manufacturers can forecast demand for their products. Demand forecasting.

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Six Common Challenges Customer Experience (CX) Leaders Face | Blog

Everest Group

They realize data will help them identify ways to improve the experience and lower contact volumes, ultimately improving customer satisfaction and reducing cost. However, this responsibility does not come with a blank check, and leaders are still challenged to reduce support costs.

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Top 5 Contact Center Functions for Automation

Automation Anywhere

Today, contact centers rely on various tools and services such as customer relationship management (CRM) platforms, unified communication technologies, and advanced forms of front office automation to meet the growing demands of their customers. Put Automation to Work in Your Center REQUEST A DEMO.

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Efficient CX Delivery: A Tech-driven Approach | Webinar

Everest Group

WEBINAR Efficient CX delivery: A tech-driven approach September 26, 2024 9:00 AM PT | 12 PM ET Catch Everest Group Partner David Rickard as he joins an expert panel to explore how leading technologies, such as generative AI (GenAI), automation, analytics and more, are delivering value for organizations without compromising service quality.

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Automating The Finance Function: The Future of Finance

Planergy Software

Automating the Finance Function. Of all the areas that businesses automate, finance continues to lag far behind. The widespread use of spreadsheets or other outdated systems to perform accounting duties has put millions of businesses behind when it comes to automation. Intelligent Automation in Finance.

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What is Workflow Automation? Getting Started in 4 Easy Steps

Metasource

Workflow automation is a method of expediting and streamlining document-based business processes to improve efficiency, reduce costs, and provide transparency. Business process management (BPM) is used by a business to contain costs. Business process management (BPM) is used by a business to contain costs.