Everest Group

NOVEMBER 28, 2023

Everest Group’s research shows just about half of the major US-based property and casualty (P&C) insurers utilize MGAs to cover specialized risk. Automation, digital platforms, and data and analytics are the most prominent areas that have garnered considerable investment attention during this transformation era.

Insurance 147

Insurance Service Co-Sourcing Analytics 147

Amzur

AUGUST 27, 2024

This approach speeds up development, cuts costs, and opens up new ways to enhance patient care and streamline operations. AI then boosts these apps by automating tasks, making predictions, and offering smart guidance. By automating data capture and reducing manual errors, data quality is significantly improved.

Healthcare 103

Healthcare Automation Pharmaceuticals Reduced Costs 103

Everest Group

APRIL 3, 2024

This technology can streamline operational processes, automate tasks, and enhance customer experience by fostering engagement through tailored experiences. Check out our LinkedIn Live on Distinguishing Gen AI Hype from Real Application , or read our latest research on generative AI and its adoption potential.

Regulations 173

Regulations Out-Tasking Insurance Cybersecurity 173

The Hackett Group

OCTOBER 6, 2023

Miami, FL — October 6, 2023 — Digital World Class ® technology organizations deliver far greater value than their peers and are more resilient and better able to navigate uncertainty, while also spending 18% less and operating with 27% fewer staff, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

Advisory 105

Advisory Research Labor Costs Streamline Operations 105

Everest Group

JULY 13, 2023

By combining GAI with advanced analytics, businesses can gain valuable insights into demand forecasting, inventory management, and logistics optimization, resulting in streamlined operations and reduced costs. However, conducting thorough research before implementing this technology is crucial.

Retail 130

Retail Inventory Management Sales Streamline Operations 130

Everest Group

MARCH 17, 2023

Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. With five key transformation levers described in this blog, MGAs can overcome challenges and unlock a wave of unprecedented sustainable growth. Read on to learn more.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

Automation Anywhere

OCTOBER 14, 2021

Chatbots, and intelligent automation software bots in general, are helping financial institutions improve their customer service. Customers have also been making use of intelligent automation, particularly chatbots, during the pandemic. Some will be transitory such as 100% remote work and a 0% fed funds rate. million customers and 105.6

Service 98

Service Banking Robotics Process Automation Call Center 98

Premier BPO

OCTOBER 8, 2024

Organizations are looking for technologies that can significantly enhance data flow and decision-making within them, streamlining operations, improving accuracy, and gaining valuable insights. This automation reduces manual entry errors, accelerates transaction processing, and swiftly allows businesses to respond to market demands.

Co-Sourcing 130

Co-Sourcing Outsourcing Efficiency Government 130

Paysquare

SEPTEMBER 16, 2024

Efficient payroll management systems today integrate automated calculations, tax filing, and employee self-service portals, ensuring accuracy, security, and flexibility. These systems empower businesses with real-time analytics and seamless integration which enhances operational efficiency and compliance.

Payroll 52

Payroll Automation Regulations Administrative 52

Groove Technology

AUGUST 1, 2022

According to Research and Markets, the increasing use of IoT and emerging technologies across industries will accelerate the growth of Connected Logistics. Adoption of logistics software streamlines operations and eliminates process headaches. Function Automation. Automation will have a significant impact on the business.

Software 130

Software Supply Chain Management Automation Manufacturing 130

Groove Technology

JUNE 28, 2023

Whether it's connecting with internal systems, databases, or third-party APIs, custom apps can be designed to streamline operations, automate processes, and enhance overall efficiency. Conduct Market Research: Perform thorough market research to understand the competition and user demands. A: Absolutely!

Streamline Operations 100

Streamline Operations Analytics Design Flexibility 100

IBM Services

OCTOBER 17, 2023

In a research brief defining “5 trends for 2023,” the IBM Institute for Business Value reports, “In 2023, rapid response is the new baseline. Working with “business events” is essential for unlocking real-time insights that enable intelligent decision making and automated responses.

E-Commerce 81

E-Commerce Automation Streamline Operations Analytics 81

Amzur

SEPTEMBER 17, 2024

Electronic Prescriptions: Reduce medication errors: Minimize the risk of prescription errors by automating the prescription process. Streamline workflows: Simplify the prescription process for healthcare providers and pharmacies. Streamlining operations: Improving efficiency and productivity.

Healthcare 103

Healthcare Right-Sizing Reduced Costs Flexibility 103

Mattsen Kumar

OCTOBER 12, 2023

Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operational costs by 30% to 60%. It helps with inventory management, vendor management, and streamlining processes, resulting in significant savings. According to Statista Survey 2021 Reports, 16.7

Customer Service 84

Customer Service Outsourcing Robotics Process Automation Service 84

IBM Services

FEBRUARY 23, 2024

The emergence of NLG has dramatically improved the quality of automated customer service tools, making interactions more pleasant for users, and reducing reliance on human agents for routine inquiries. Conversational AI represents more than an advancement in automated messaging or voice-activated applications. billion by 2030.

Healthcare 102

Healthcare Customer Service Analytics E-Commerce 102

Perficient Digital Transformation

JANUARY 25, 2024

Implementing these automation tools and other innovative strategies in collaboration with an industry-focused digital consultancy would make the difference for these companies struggling to drive loyalty, reduce costs, streamline operations, and more.

Supply Chain Management 59

Supply Chain Management Advisory Streamline Operations Reduced Costs 59

Raya Contact Center

MAY 23, 2024

We are pleased to share this guest blog post written by Aishwarya Barjatya , Practice Director, and Rishav Kumar , Senior Analyst at Everest Group , a global research firm. In this expert analysis, you will learn how AI-driven solutions enhance customer journeys, personalize interactions, and streamline operations.

Streamline Operations 64

Streamline Operations Out-Tasking Insurance Engineering 64

Magellan Solutions

JANUARY 28, 2019

The automation of payment and inquiries, where consumers can do basic and average tasks, allows utility companies to focus on other aspects such as the development of better plans to improve customer experience. Facilitate streamlined operations between the billing and support departments. Service beyond the platform.

Customer Service 66

Customer Service Out-Tasking Accounting Streamline Operations 66

Capgemini

SEPTEMBER 13, 2024

Streamlining operations and mitigating risks Digital assets expedite and streamline transaction processes far beyond the capabilities of traditional financial tools. This automation potential may significantly reduce operational costs and curtail human error, streamlining the entire post-trade process.

Marketing 52

Marketing Regulations Streamline Operations Reduced Costs 52

Zinnov

APRIL 27, 2023

The technology is being harnessed to generate synthetic data for research and stress testing purposes. One of the key advantages of Generative AI is its potential to automate routine tasks and streamline operations.

Streamline Operations 52

Streamline Operations Reduced Costs Automation Research 52

IBM Services

OCTOBER 20, 2023

AI platforms offer a wide range of capabilities that can help organizations streamline operations, make data-driven decisions, deploy AI applications effectively and achieve competitive advantages. This unified experience optimizes the process of developing and deploying ML models by streamlining workflows for increased efficiency.

Government 76

Government Manufacturing Banking Inventory Management 76

IBM Services

FEBRUARY 14, 2024

McDonald’s is building AI solutions for customer care with IBM Watson AI technology and NLP to accelerate the development of its automated order taking (AOT) technology. For example, Amazon reminds customers to reorder their most often-purchased products, and shows them related products or suggestions.

Retail 86

Retail Cybersecurity Insurance Automation 86

Perficient Digital Transformation

MARCH 15, 2024

Integration of Automation and Artificial Intelligence Into Modern Architecture Forrester’s report highlights the transformative impact of intelligent automation and artificial intelligence on modern architecture, stating, “Modern architecture enables the rapid deployment of local or industry-specific instances for each business unit.”.

Government 59

Government Automation Streamline Operations Flexibility 59

Raya Contact Center

MAY 23, 2024

We are pleased to share this guest blog post written by Aishwarya Barjatya , Practice Director, and Rishav Kumar , Senior Analyst at Everest Group , a global research firm. In this expert analysis, you will learn how AI-driven solutions enhance customer journeys, personalize interactions, and streamline operations.

Streamline Operations 52

Streamline Operations Out-Tasking Insurance Engineering 52

Raya Contact Center

MAY 23, 2024

We are pleased to share this guest blog post written by Aishwarya Barjatya , Practice Director, and Rishav Kumar , Senior Analyst at Everest Group , a global research firm. In this expert analysis, you will learn how AI-driven solutions enhance customer journeys, personalize interactions, and streamline operations.

Streamline Operations 52

Streamline Operations Out-Tasking Insurance Engineering 52

Paysquare

NOVEMBER 15, 2024

Another survey by Deloitte says that 74% of organizations consider digital HR tools critical to streamlining operations. Modern businesses increasingly rely on payroll outsourcing companies to streamline their HR operations. HR tech integration can solve this chaos. The Future of HR Tech and Payroll Outsourcing 1.

Payroll 52

Payroll Management Out-Tasking Outsourcing 52

Paysquare

NOVEMBER 15, 2024

Another survey by Deloitte says that 74% of organizations consider digital HR tools critical to streamlining operations. Modern businesses increasingly rely on payroll outsourcing companies to streamline their HR operations. HR tech integration can solve this chaos. The Future of HR Tech and Payroll Outsourcing 1.

Payroll 52

Payroll Management Out-Tasking Outsourcing 52

NoonDalton

AUGUST 21, 2023

The Growing Allure of BPO Tech Talk Automation and AI: Tech advancements are transforming BPO. As mundane tasks get automated, we’re seeing a surge in specialized services related to AI. Streamlining Operations Efficiency Galore: Let someone else tackle the routine tasks, so you can focus on what you’re truly passionate about.

BPO 52

BPO Out-Tasking Outsourcing Business Process Outsourcing 52

Mattsen Kumar

MAY 7, 2024

Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operational costs by 30% to 60%. It helps with inventory management, vendor management, and streamlining processes, resulting in significant savings. According to Statista Survey 2021 Reports, 16.7

Robotics Process Automation 52

Robotics Process Automation Contact Center Outsourcing Outsourcing Customer Service 52

Offshore India Data Entry

JULY 9, 2024

Data Entry and Management VAs can perform data entry, data analysis, market research, and database management tasks remotely. They possess analytical skills, attention to detail, expertise in data analysis tools, including Excel and Google Sheets, research abilities, and the potential to analyze and present data effectively.

BPO 52

BPO Data Entry Service Business Process Outsourcing 52

Perficient Digital Transformation

JUNE 27, 2024

Sincere thanks and kudos to Kyle Thompson, Technical Architect and co-author of this post, for the hours of research and validation invested to prepare us for the third-party review required for our specialization effort. Automated testing frameworks ensure code quality and reliability.

Co-Sourcing 52

Co-Sourcing Streamline Operations Manufacturing Design 52

Offshore India Data Entry

APRIL 19, 2024

By entrusting specialized tasks to external experts, organizations can streamline operations and improve overall efficiency. A3: Some examples of business processes commonly outsourced include customer service, IT support, payroll processing, accounting and finance, data entry, and market research.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

IBM Services

APRIL 4, 2024

Get the COO’s Pocket Guide to Enterprise-wide Intelligent Automation 3 main types of business process management Integration-centric BPM focuses on processes that don’t require much human involvement. Processes such as contract drafting, negotiation, approval, and execution can also be digitized and automated.

Management 58

Management Out-Tasking Automation Inventory Management 58

IBM Services

DECEMBER 4, 2023

The software provides an integrated and unified platform for disparate business processes such as supply chain management and human resources , providing a holistic view of an organization’s operations and breaking down data silos. Using automation , Oracle can simplify routine tasks to increase operational efficiency.

Efficiency 77

Efficiency Supply Chain Management Human Resources Reduced Costs 77

Mattsen Kumar

OCTOBER 1, 2024

IBM’s global study results demonstrate that 74% of Energy & Utility companies surveyed have implemented or are analyzing using AI in their operations. The promise of AI goes far beyond mere automation; it’s about creating a more dynamic, responsive, and personalized customer experience. out of 100.

Streamline Operations 52

Streamline Operations Customer Service Efficiency Operational Costs 52

Magellan Solutions

FEBRUARY 2, 2024

Legacy Systems: Older accounting or data entry systems may not support automation or have limited capabilities, making it harder to streamline the process. Data Validation: While technologies for automating data extraction have advanced considerably, research shows that 68% of businesses continue to use manual data entry.

Data Entry 52

Data Entry Accounting Efficiency Service 52

NoonDalton

FEBRUARY 3, 2025

Lets explore why human customer service remains indispensable and how businesses can strike the perfect balance between automation and authentic, people-first support. Businesses implementing automation without considering its constraints risk frustrating customers and diminishing brand loyalty.

Customer Service 52

Customer Service Service Outsourcing E-Commerce 52