Everest Group

MARCH 29, 2023

Retail investors are here to stay. As global capital markets face macroeconomic headwinds and a liquidity crunch, retail investors are gaining volume in traditional equity and debt markets as well as emerging alternate investments. The strength of retail investors has been fueled by both demand and supply side factors.

Retail 130

Retail Marketing Banking Offshoring 130

IBM Services

OCTOBER 3, 2023

The rise of online commerce over the last two decades has completely transformed the retail and consumer goods industries—and with smartphone adoption accelerating globally, the share of shopping done via the internet will only continue to expand. With worldwide e-commerce sales totals expected to reach $8.1

Retail 85

Retail Automation E-Commerce Cybersecurity 85

Amzur

MAY 9, 2024

This is where automation comes in, offering a powerful way to elevate your business. This automation ensures accuracy and speed while freeing up finance professionals to focus on strategic financial analysis and decision-making. Isn’t it? This helps speed up services and reduce human error.

Automation 105

Automation Inventory Management Robotics Process Automation Sales 105

Perficient Digital Transformation

JULY 14, 2022

Robotic Process Automation (RPA). Robotics is nothing but computers that imitate human actions, the process is a series of steps which mainly lead to some meaningful task, Automation means any task which is done without human intervention is known to be automated. and industries (banking, retail, manufacturing, etc.).

Robotics Process Automation 121

Robotics Process Automation Automation Data Entry Software 121

IBM Services

DECEMBER 5, 2023

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

Retail 94

Retail Inventory Management Call Center Efficiency 94

Amzur

MARCH 28, 2024

Running a growing retail business can feel like juggling too many balls at once. That’s where NetSuite AI steps in, offering a smarter solution to streamline the complexities of the retail industry. That’s where NetSuite AI steps in, offering a smarter solution to streamline the complexities of the retail industry.

Retail 85

Retail Efficiency Inventory Management Sales 85

Future of Sourcing

MAY 18, 2023

With the rise of omnichannel commerce, retailers are taking a more customer-centric approach to their business operations. But delivering a 21st century storefront requires advanced back-end technology where effectiveness begins and ends with the quality of the retailer's product information.

Retail 98

Retail Manufacturing Sourcing Sales 98

Groove Technology

FEBRUARY 4, 2025

Python : Frequently used for artificial intelligence, machine learning, and automation projects. Terraform : Automates infrastructure management with Infrastructure as Code (IaC) principles. Testing & Quality Assurance Automated frameworks like Selenium and Appium ensure software quality and reliability across platforms.

Software 130

Software E-Commerce Outsourcing Reduced Overhead 130

Automation Anywhere

JUNE 9, 2022

Retail was certainly disrupted by COVID-19. The “new normal” requires retailers to respond with sophisticated technical, business processes, and cultural solutions. Hyperautomation is a word that is increasingly being heard in retailer management circles. Consumers’ desires for immediate gratification. This is up from $481.6

Retail 75

Retail Robotics Process Automation Inventory Management Out-Tasking 75

Automation Anywhere

APRIL 13, 2022

Editor’s note: Recently, Automation Anywhere received a 5-Star rating in the 2022 Partner Program Guide of CRN®, a brand of The Channel Company. At the end of last month, representatives from more than 600 organizations across more than 50 countries gathered online for the annual Automation Anywhere Virtual Partner Summit.

Automation 98

Automation Global Alliances Sales Software 98

Offshore India Data Entry

NOVEMBER 28, 2021

In any way, it is a week that consumers and retailers never need to miss. Companies work overtime during Black Friday to ensure the maximum sale and customer interaction. Also, they can develop advertisement strategies, gift guides, consumer contests, rebate offers, and many more to reach more heights with their sales.

Sales 98

Sales Data Entry E-Commerce BPO 98

Amzur

JANUARY 30, 2025

Supply chain management is crucial in the retail industry to ensure smooth operations and build stronger customer relationships over time. It involves overseeing the inbound and outbound logistics for every product a retailer sells. Full-scale automation demands hefty investments in technology , infrastructure , and training.

Retail 59

Retail Automation Supply Chain Management Inventory Management 59

Perficient Digital Transformation

SEPTEMBER 21, 2023

intelligence automation). This article breaks down how data powers intelligence automation. If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. This business data creates the foundational context for the automation tools to leverage.

Automation 115

Automation Sourcing Sales Service 115

Everest Group

JULY 31, 2024

For example, let’s say John adds a laptop to his cart on a retailer’s website but decides to buy it later. When he visits the store the next day, the sales associate has no information about his online cart. Frustrated, John calls customer service, but they also can’t access his cart details.

Retail 162

Retail Automation Analytics Customer Service 162

Groove Technology

JANUARY 15, 2022

It is necessary for every retailer’s sales strategy in the post-pandemic years. Global eCommerce retail sales have increased by more than 25% in this pandemic year alone, highlighting the critical nature of a retail eCommerce firm. billion in sales by 2022. The scale of online sales is getting bigger.

E-Commerce 130

E-Commerce Retail Sales Customer Support 130

Perficient Digital Transformation

FEBRUARY 26, 2024

How AI and Automation is Changing the Retail Game As the digital landscape continues to evolve, retailers are increasingly turning to AI and automation to gain a competitive edge. Enter AI and automation , two powerful tools that can transform the retail landscape.

Retail 59

Retail Automation Inventory Management Reduced Costs 59

Hyland

FEBRUARY 2, 2023

Often, they turn to automation. Steve, Hyland’s assistant vice president of financial services and insurance sales, has more than two decades of experience in financial services. Steve, Hyland’s assistant vice president of financial services and insurance sales, has more than two decades of experience in financial services.

Banking 91

Banking Automation Robotics Process Automation Reduced Costs 91

Planergy Software

FEBRUARY 1, 2022

Quickbooks For Retail. Accounting QuickBooks Retail. QuickBooks for Retail Edition One of the best things about using QuickBooks Desktop applications is its ability to suit almost every type of business. Today, we’ll take a look at Intuit’s QuickBooks Desktop Retail Edition. Download Free Copy. Written by.

Retail 52

Retail E-Commerce Inventory Management Sales 52

IBM Services

JANUARY 16, 2022

As the retail industry continues to navigate fallout from the pandemic, many organizations have turned to digital transformation to support the challenges of supply, demand and logistics. This has been critical to help navigate the unprecedented volatility and has accelerated the vision of supply chain executives by 5 to 10 years.

Retail 62

Retail Reduced Overhead Order Management Finance 62

Groove Technology

MARCH 10, 2022

Retail eCommerce sales are expected to climb to $5.542 billion by 2022, according to projections. While selling online is frequently the primary business strategy, it is also proving to be a viable alternative for firms experiencing a drop in brick-and-mortar sales. Outdated sales strategy. Abandoned shopping carts.

Retail 130

Retail Manufacturing Sales Customer Service 130

Everest Group

JUNE 27, 2024

Here is our take: The demand for technology levers such as automation and AI will rise from banks looking to become more digital Financially distressed banks could look for sale or carveout of their loss-making divisions to revive profits Banks that have restructured their business divisions may revisit their sourcing strategies.

Banking 147

Banking Outsourcing Service Sales 147

Groove Technology

MARCH 16, 2022

Its objective is to increase sales by matching shoppers with the appropriate products. The primary objective of retailers is to entice consumers to ‘add to cart.’ Online retail space is quite limited in comparison to brick-and-mortar establishments. An effective Sales Funnel. Let’s start.

E-Commerce 130

E-Commerce Retail Sales Design 130

IBM Services

JANUARY 6, 2022

As the retail industry continues to navigate fallout from the pandemic, meeting immediate supply, demand and logistics challenges has forced supply chain executives to significantly accelerate their digital transformation strategies. Intelligent workflows help make retail supply chains predictive, automated, agile and transparent.

Retail 54

Retail Reduced Overhead Finance Order Management 54

31 West

MARCH 31, 2024

Whether you have a retail store, an eCommerce platform, or provide after-hour call center services , Zendesk is an ideal way to manage the most crucial aspect of your business – your customers. Automation For a help desk service provider, automation is the key to efficient services. Let’s take a look.

Customer Support 130

Customer Support Collaborations Analytics Automation 130

31 West

JULY 22, 2024

One effective solution that has gained traction is the implementation of advanced technologies like Bluedot AI, which can improve customer service through chatbots and automated support systems, recording and summarizing interactions for subsequent analysis.

E-Commerce 130

E-Commerce Customer Service Service Automation 130

Premier BPO

OCTOBER 23, 2024

Companies that heavily rely on data and make informed decisions are increasing profits by 93%, boosting sales by 82%, and improving the speed of sales growth by 112%. Automating the data integration process reduces the need for manual entry, minimizing human error and streamlining operations.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Perficient Digital Transformation

APRIL 5, 2024

In today’s hyper-competitive retail landscape, merely processing orders is no longer sufficient. Businesses need a digital commerce solution that can create immersive online experiences, drive sales, and foster long-term customer loyalty. Ready to unlock the true potential of your B2C commerce?

Retail 59

Retail Streamline Operations Out-Tasking Sales 59

Perficient Digital Transformation

JULY 20, 2023

Creating unified customer experiences across all touchpoints and channels is a common goal among retailers, and organizations often talk about being customer-centric and driving towards a personalized, consistent experience. Further, any exceptions that have altered shipping should have automated notifications for customers.

Retail 52

Retail Automation Government Analytics 52

31 West

APRIL 16, 2024

HubSpot is the first choice of SMBs or startups integrating a CRM solution into their sales and marketing infrastructure. From sales tracking to lead generation to customer management to other core business operations, HubSpot organizes everything in a single centralized platform. Let’s get to the best features of HubSpot.

Out-Tasking 130

Out-Tasking Right-Sizing Sales Customer Service 130

TTEC

FEBRUARY 4, 2022

Image: Type: Podcast Episodes Podcast Embed Code: HTML Override Type: Content Enable Social: Topics: Digital Transformation Body: Retail stores underwent dramatic changes in the last two years. Automation and AI are being integrated into stores at an accelerated rate. Transcript: Judith Aquino: Welcome to the CX Pod, I’m Judith Aquino.

Retail 59

Retail E-Commerce Automation Sales 59

Everest Group

MAY 30, 2024

Cutting-edge digital technology is revolutionizing subscription management by providing organizations with real-time data-driven insights to enhance personalization, increase sales opportunities, optimize revenue, expand offerings, and retain customers.

Management 147

Management Analytics Outsourcing Customer Support 147

Groove Technology

JANUARY 27, 2022

The allure of digital retail is irresistible. Online retail sales were roughly 1.336 billion dollars in 2014 and are expected to reach 6.388 billion dollars by 2024. This is one of the reasons why brick-and-mortar retail owners are going online. choose to construct your online retail store?

Retail 130

Retail Right-Sizing Administrative Design 130

Perficient Digital Transformation

JUNE 14, 2024

Importance of Product Data in Driving Sales When you don’t have a storefront and a salesperson to do the talking, your product content has to be rich. However, if incorrect information is disseminated in these channels, your product sales and company reputation are at stake. It’s not just about making a sale but building trust.

Analytics 52

Analytics Sales E-Commerce Retail 52

Simplr

MAY 24, 2022

Retailers that incorporate some of the best practices below and use an omnichannel approach that can bring the in-store shopping experience online in a differentiated way that exceeds the NOW Customer’s expectations. of total retail sales by 2025—a significant jump from 11.0% Refresh Product Assortment and Layout.

Retail 97

Retail Sales Right-Sizing Customer Service 97

Transperfect

SEPTEMBER 17, 2021

Due to COVID-19, selling products through retailers only is no longer an option if you want to remain competitive. An increasing number of companies are using a direct-to-consumer (DTC) approach instead of going through a retailer. It handles the online infrastructure while you focus on the product and sales.

E-Commerce 91

E-Commerce Inventory Management Retail Sales 91

Everest Group

MARCH 17, 2023

Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. As insurance intermediaries that represent carriers, MGAs provide insurance products to retail agencies and insureds. Read on to learn more.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

Simplr

JUNE 6, 2023

Customer service ticket backlogs— especially during holiday sales events — can be a breeding ground for customer neglect and missed revenue. In our 2023 State of Online CX study, we found that 40% of pre-sale emails were never even answered during one of the biggest shopping periods of the year – XYZ SHOPPING EVENT HERE.

Customer Support 98

Customer Support Right-Sizing Retail Customer Service 98