31 West

MARCH 15, 2023

IT has become a priority for small to medium-sized businesses (SMBs) today. For example, it can help train employees, provide better tools for automation and remote access, and all the while generating profit. With ConnectWise CPQ, your sales team can use quote templates and automate workflows and pricing.

Management 130

Management Cybersecurity Service Right-Sizing 130

31 West

FEBRUARY 7, 2023

Jira and ServiceNow are two solutions using which you can centralize service operations, automate processes and deliver a positive customer experience. We will be comparing Jira and ServiceNow to help you identify the right software for your service desk. Jira has a good market share among small to medium-sized companies.

Right-Sizing 130

Right-Sizing Customer Service Co-Sourcing Software 130

31 West

MARCH 31, 2024

Many businesses, from small-and-mid-sized organizations to multinational corporations, have chosen Zendesk to streamline their help desk. Ticketing System Automation Analytics and Reporting Multi-Channel Support AI-Powered Chatbots Live Chat Integration Capabilities Collaboration Knowledgebase Zendesk Sell 1. Let’s take a look.

Customer Support 130

Customer Support Collaborations Analytics Automation 130

31 West

FEBRUARY 22, 2023

The right solution will improve agent productivity, help streamline help desk processes, and improve customer satisfaction rates. SysAid specializes in automating workflows. It can help boost help desk productivity with automation and improve self-service adoption rates. It can make managing your IT help desk easier.

Right-Sizing 130

Right-Sizing Out-Tasking Customer Service Banking 130

31 West

JULY 25, 2024

Leveraging the right customer service tools is your answer to all this. We’re in a world of social media, and one dissatisfied customer can bring with it a plethora of negative reviews and statements regarding your business – so you have to get your customer experience offering right from the get-go.

Customer Support 130

Customer Support Customer Service Service Right-Sizing 130

31 West

JANUARY 23, 2023

When your IT agents have the right tools, it gets easier for them to manage users and handle all technical operations efficiently. The ITSM software is one such smart and automated help desk application that streamlines your IT operations and helps you deliver excellent service to the end user. What is ZenDesk? What is SysAid?

Out-Tasking 130

Out-Tasking Automation Software Right-Sizing 130

31 West

FEBRUARY 7, 2023

As businesses are adapting to the remote work culture, they are focusing on tools and automation technology that simplify hectic tasks. The tool automates a wide array of tasks, reducing your employees’ workload and offering seamless asset management. Automate Manual Processes Workflow automation is no longer optional.

Management 130

Management Automation Right-Sizing Out-Tasking 130

31 West

JULY 10, 2024

A CRM system will allow you to effectively manage relations with your customers and analyze which of your strategies and approaches have a positive effect on sales growth. Sales management : With a CRM system, you have numerous instruments that allow you to track sales activities, manage sales pipelines, forecast sales, etc.

E-Commerce 130

E-Commerce Sales Out-Tasking Automation 130

31 West

JANUARY 25, 2023

We will go through several consideration factors to help you decide on the right software choice for your business. It helps you centralize business operations and control every aspect with features like dashboards, CRM, project management , inventory, billing, assets, and sales. What is Zendesk? out of 5 (837 ratings) 4.2

Right-Sizing 130

Right-Sizing Customer Service Customer Support Software 130

31 West

JUNE 11, 2024

The CRM solutions available today are based on three main aspects: customer service, sales, and marketing. Even today, Salesforce stands to be one of the leading companies in the CRM world, offering sales, marketing, and customer management tools in one place. These solutions are also easily deployed and maintained.

Marketing 130

Marketing Customer Service Software Sales 130

Perficient Digital Transformation

JUNE 7, 2023

Marketing automation is the use of technology to automatically handle marketing operations and multifaceted campaigns across several channels. To boost income and maximize productivity, marketing and sales teams employ marketing automation to automate online marketing campaigns and sales activities.

Automation 52

Automation Marketing Right-Sizing Sales 52

Simplr

JUNE 6, 2023

Customer service ticket backlogs— especially during holiday sales events — can be a breeding ground for customer neglect and missed revenue. In our 2023 State of Online CX study, we found that 40% of pre-sale emails were never even answered during one of the biggest shopping periods of the year – XYZ SHOPPING EVENT HERE.

Customer Support 98

Customer Support Right-Sizing Retail Customer Service 98

Groove Technology

NOVEMBER 25, 2021

Corporate training departments use LMS to provide online training, as well as to automate employee registration and record keeping. Over the past few years, customer learning has evolved into a strategic sales, support, and marketing tool. They have their own training needs, so that a one-size-fits-all solution won’t work well.

Sales 130

Sales Right-Sizing Software Insurance 130

Amzur

JANUARY 10, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Here, your biggest challenges are tedious task automation and improving your employee’s productivity.

Data Entry 105

Data Entry Right-Sizing Robotics Process Automation Automation 105

Globalization Partners

MARCH 3, 2022

Nowadays, there are plenty of software tools that can maximize the efficiency and accuracy of your recruitment process to ensure you’re hiring the right people. What tasks can you automate to save time? Aspects to consider when choosing an ATS: Business size and requirements. How can you benefit from data-driven techniques?

Out-Tasking 110

Out-Tasking Right-Sizing Jobbing Automation 110

inDinero

DECEMBER 13, 2021

Choosing the right one for your firm will depend on a variety of factors. If you’ve been tracking your expenses and logging sales into Excel Sheets without issue, you may be wondering why you need accounting software. You can also create monthly, quarterly, or annual sales reports to track profits and help with taxes.

Accounting 103

Accounting Software Inventory Management Data Entry 103

31 West

JANUARY 20, 2023

You can find service desk solutions based on company size and industry specializations like MSPs, retail, finance, healthcare, manufacturing, telecommunications, and more. Its product line includes software like Zendesk for service, Zendesk for sales, and the Sunshine platform. You can talk to the sales team for more information.

Right-Sizing 130

Right-Sizing Software Customer Service Out-Tasking 130

Groove Technology

JANUARY 27, 2022

Online retail sales were roughly 1.336 billion dollars in 2014 and are expected to reach 6.388 billion dollars by 2024. Shopify has marketing capabilities built right in. These features not only help startups save money, but they also assist companies of all sizes to enhance their operating margins. Stored Solution.

Retail 130

Retail Right-Sizing Administrative Design 130

31 West

SEPTEMBER 28, 2024

For companies with a long history, this tool will help to study their target audience in-depth and stimulate repeat sales. Improving the sales process – By identifying the “pains” of consumers, you can solve their problems more effectively. Automate personalized email follow-up after purchase. billion by 2027.

Call Center 130

Call Center Customer Service Out-Tasking Sales 130

Obobo

FEBRUARY 3, 2022

How Can eProcurement Help Small & Medium-Sized Enterprises (SMEs)? By implementing an eProcurement process, a company will be able to automate or standardize their procurement processes internally as well as externally with their suppliers, resulting in increased efficiency. What is eProcurement?

Right-Sizing 98

Right-Sizing Software Sourcing Collaborations 98

Simplr

AUGUST 1, 2022

A human touch is more helpful than an automated bot in certain usages, especially when it comes to nuanced or delicate interactions such as payment disputes. Pre-sale support is yet another situation that is well-suited for human agent assistance. Pre-sale support is yet another situation that is well-suited for human agent assistance.

Sourcing 105

Sourcing Sales Customer Service Retail 105

Simplr

OCTOBER 19, 2021

A human touch is more helpful than an automated bot in certain use cases, especially when it comes to nuanced or delicate interactions such as payment disputes. Pre-sale support is yet another situation that is well-suited for human agent assistance. What is the size of the chatbot market? billion in 2019.

Sourcing 96

Sourcing Sales Retail Customer Service 96

Perficient Digital Transformation

OCTOBER 9, 2024

It is focused on making warehouse-native analytics accessible to organizations of all sizes. As businesses gather more data than ever before from multiple sources – CRM, ERP, commerce, marketing automation, offline/retail – managing and analyzing that data in a cohesive way is a major challenge.

Analytics 97

Analytics Retail Sourcing Right-Sizing 97

Groove Technology

DECEMBER 16, 2024

Furthermore, the article delves into emerging trends in agile software outsourcing, including automation, distributed teams, and hybrid outsourcing models. Improved Collaboration: Agile emphasizes close collaboration between developers, business stakeholders, and customers, ensuring that the product meets the right needs.

Software 100

Software Outsourcing Collaborations Flexibility 100

Zinnov

OCTOBER 8, 2021

by Praveen Bhadada, Managing Partner, Zinnov; Nischay Mittal, Principal & Global Head – Automation/AI, Zinnov; Prankur Sharma, Engagement Manager – Automation/ AI, Zinnov. This comes right at the heels of Vista’s USD 1.5 Bn acquisition of Blue Prism just last week.

Automation 80

Automation Sales Software Right-Sizing 80

Amzur

SEPTEMBER 30, 2021

In our 15 years of journey, we served clients across industries despite their business model and size. . Maybe you can count them on your fingertips, right! In any organization, there are a few tedious and regular tasks that need automation. If you are planning to automate a few tedious tasks, we’ve got a solution for you.

Information Technology 98

Information Technology Out-Tasking Right-Sizing Flexibility 98

Planergy Software

JUNE 7, 2022

Robotic Process Automation in Finance. Business Process Automation (BPA) Business Process Management (BPM) Technology & Software. Like other areas of business, finance is filled with repetitive manual tasks that are ripe for automation using technology. How to capture early payment discounts and avoid late payment penalties.

Robotics Process Automation 52

Robotics Process Automation Finance Automation Out-Tasking 52

The Scalers

JANUARY 18, 2023

With these innovative tools, organisations can better meet the needs of their clients and adhere to best practices such as leveraging data, choosing the right technologies, identifying and implementing change systematically, motivating and engaging employees, and clearly defining their business case. . Robotic Process Automation (RPA).

Cybersecurity 87

Cybersecurity Robotics Process Automation Right-Sizing Retail 87

Amzur

MARCH 28, 2024

This could lead to lost sales and frustrated customers. In today’s dynamic retail landscape, inaccurate predictions can lead to missed sales, frustrated customers, and excess stock tying up valuable capital. For instance, they might underestimate demand and experience stockouts, leading to frustrated customers and lost sales.

Retail 65

Retail Efficiency Inventory Management Sales 65

Perficient Digital Transformation

JANUARY 18, 2023

Your company’s specific goals and priorities on your road to digital maturity will be determined by the size, structure, and industry in which you operate. However, there are fundamentals that organisations of all sizes and in all industries must have in place to navigate the marketing maturity curve and seize the benefits effectively.

Marketing 69

Marketing Right-Sizing Analytics Sourcing 69

Amzur

OCTOBER 7, 2021

The key is to find the right one for you and your business! colors and sizes) of the same item. Launched in 1999, Volusion’s complete online store builder has helped its customers generate more than $18 billion in sales. A complete open-source e-commerce solution, VirtueMart has more than 500 features available right now.

E-Commerce 95

E-Commerce Right-Sizing Sourcing Sales 95

Amzur

MARCH 17, 2022

Regardless of the size and scale of a business, the cloud is becoming, or has already become, a vital necessity. Cloud migration solutions can address various challenges from process automation to data processing and customer service. That’s why it is important to choose the right cloud partner for your migration from the beginning.

Right-Sizing 94

Right-Sizing Analytics Customer Service Automation 94

Simplr

DECEMBER 17, 2021

Conversational commerce is the act of using conversation to offer a personalized, consultative shopping experience that drives sales and revenue. When customers shop in a store, they’re able to approach sales associates if they need help, advice, or guidance. The best way to deal with the surge of post-sale inquiries is to: 1.

Sales 97

Sales Right-Sizing Customer Service Call Center 97

Metasource

APRIL 18, 2023

Many organizations turn to intelligent document processing (IDP) solutions made up of document scanning services, content management software, and workflow automation software to successfully transition to a digital environment. Automated workflows can also be kicked off to further reduce manual tasks and expedite processing.

Service 98

Service Business Process Outsourcing Out-Tasking Software 98

Magellan Solutions

NOVEMBER 24, 2022

It steps up your marketing game and many businesses are doing it right now. . But it’s important to know what your business needs in order to make sure you choose the right kind of outsourcing. During the holidays, there will be a big jump in online sales. Did you know that social media outsourcing is prevalent nowadays?

Outsourcing 75

Outsourcing Right-Sizing Sales Marketing 75

IBM Services

MARCH 29, 2024

Yet, this data isn’t worth much without the right tools for monitoring, optimizing, storing and—crucially—putting the data into context. Time-series metrics are a collection of data that is taken at regular intervals such as monthly sales data, or daily application traffic.

Right-Sizing 80

Right-Sizing Software Automation Flexibility 80

Simplr

MAY 24, 2022

of total retail sales by 2025—a significant jump from 11.0% Studying your consumer preferences and buying behavior coupled with the inventory data and the right merchandising tools will give you insight into how often to refresh product assortment and optimize the product mix. Virtual reality (VR) has also gained interest.

Retail 97

Retail Sales Right-Sizing Customer Service 97