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Operational Work Insights – The Key to Building Successful Digital Transformation for the Future | Webinar

Everest Group

How Work Insights can turn process and productivity data into actionable insights Understand how to achieve higher levels of agent productivity with ease. How Work Insights can turn process and productivity data into actionable insights Understand how to achieve higher levels of agent productivity with ease.

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Digital Transformations: 5 Emerging Trends in the Intelligent Process Automation Market

Everest Group

Businesses are evolving to rely on the intelligent process automation market (IPA) to promote growth and keep up with competitors. In a world becoming increasingly reliant on technology, financial services organizations are digitizing and automating more processes to keep up with the competition.

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Overcoming Supply Chain Woes with Intelligent Automation

Automation Anywhere

To help resolve the crisis, many businesses across industries are turning to intelligent automation to get goods moving again to enterprises, stores, and shopping sites. How intelligent automation can help Solutions for the crisis have included utilizing self-driving trucks to solve the driver shortage, moving supply chains back to the U.S.

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Building Global Centers of Excellence (CoEs) in GBS Organizations to Drive the CEO Agenda

Everest Group

Automation and/or innovation CoE: Today’s strategic CEOs are looking to quickly advance their organizations’ automation and innovation maturity. This CoE is dedicated to cultivating these initiatives within the enterprise and deploying and scaling technologies like robotic process automation (RPA) and intelligent automation (IA).

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Who is Leading Customer Experience Management (CXM) Services in Europe? | LinkedIn Live

Everest Group

With leading-edge capabilities like analytics, robotic process automation (RPA), and chatbots combined with traditional customer service skills, service providers are enabling enterprises to enhance their customer experience delivery significantly.

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6 Steps to Introduce RPA to Your Employees

Automation Anywhere

Too many organizations, large and small, take a tech-oriented approach to deploy Robotic Process Automation (RPA). Of course, they inevitably hear through the grapevine that automation is coming. Or have an RPA hackathon (a “botathon”) in which they compete for having the cleverest automation idea.

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Process Discovery vs. Task Mining

Automation Anywhere

The process discovery term is used mainly by Robotic Process Automation (RPA) vendors when referring to a solution for automating manual process discovery. Every automation project starts with the process documentation, analysis, and finding opportunities for automation.