Zinnov

AUGUST 12, 2024

To navigate this complex and evolving landscape, our whitepaper, “ India’s Economic Rise and Global Capability Centers: Strategies Shaping the Next Decade of Growth ,” offers invaluable insights and strategies. VIEW Whitepaper DOWNLOAD THE WHITEPAPER Ready to unlock India’s talent and rich ecosystem?

Healthcare 52

Healthcare Government Manufacturing Finance 52

Metasource

JANUARY 5, 2022

New technology and BPO services help companies reduce costs across their entire organizations. Workflow Automation. Leveraging technology and automation can help you save on labor costs as well. This is why an increasing number of businesses are implementing workflow automation. AP Automation.

Outsourcing 52

Outsourcing Service Labor Costs Business Process Outsourcing 52

Magellan Solutions

JULY 13, 2023

This process involves nurturing prospects through social media marketing, gamification, whitepapers, online courses, or other lead generation strategies. Lead Capture AI enhances lead capturing by automating and optimizing data-gathering, customer interaction, and other related processes.

Sales 98

Sales Automation Marketing Analytics 98

Hyland

JUNE 13, 2022

As digital transformation makes way for digital evolution, a state in which automation and digitization are continuously being iterated upon and optimized, many organizations find themselves dealing with situations nearly as challenging as those they were looking to improve with automation in the first place. Frost and Sullivan$.

Robotics Process Automation 98

Robotics Process Automation Human Resources Out-Tasking Insurance 98

31 West

FEBRUARY 20, 2023

Are you looking to improve customer service ? Do you want to optimize your service desk workflows? If yes, then you must consider investing in a customer service solution. Customer service software can centralize your help desk, implement ITSM best practices, and improve employee and customer experience.

Right-Sizing 130

Right-Sizing Sales Customer Support Customer Service 130

31 West

FEBRUARY 22, 2023

Customer service software is a solution that can help in either case. These solutions can be used even if you are working with an MSP offering IT help desk outsourcing services. An Overview of SysAid SysAid aims to make IT service management a breeze for companies. SysAid specializes in automating workflows.

Right-Sizing 130

Right-Sizing Out-Tasking Customer Service Banking 130

Amzur

AUGUST 1, 2024

OpEx: Conversely, automation and business transformation have become easier with the rapid adoption of cloud across industries. Modern businesses are opting for a consumption-based model where you pay for cloud services you use. Additional Services: Security services: Costs for protecting data and systems from threats.

Management 86

Management Software Flexibility Right-Sizing 86

Amzur

JUNE 19, 2024

A recent study by Google Cloud and Harvard Business Review Analytic Services found that organizations that adopt DevOps and cloud technologies are 24 times more likely to have high organizational performance, demonstrating strong IT and business outcomes. The benefits of this powerful combination are numerous: 1.

Collaborations 80

Collaborations Software Automation Efficiency 80

Hyland

JANUARY 20, 2023

To get a better sense of where things stand at the start of the year, we turned to Chris Sims , Hyland’s Industry Consultant for Financial Services. We discussed top challenges and trends in the industry, the need for technology improvements, the importance of content services and much more.

Banking 84

Banking Robotics Process Automation Retail Out-Tasking 84

3Pillar Global

APRIL 17, 2024

This fusion of LAMs and LLMs is set to redefine business models, enhance customer experiences, and introduce innovative products and services. The whitepaper foreshadows significantly improved UX of LLM performance on smartphones. And if we’re being honest, how much of the closing process could be digitized and automated?

Robotics Process Automation 80

Robotics Process Automation Engineering Automation Research 80

Hyland

OCTOBER 11, 2022

Thankfully, advances in digital technology, including intelligent automation , mean there are other, smarter options for processing your documents — options that not only give your employees the time to take on more valuable work, but also get more value from the documents. What is intelligent document processing (IDP). Process mining.

Robotics Process Automation 98

Robotics Process Automation Automation Insurance Out-Tasking 98

IBM Services

JANUARY 9, 2024

Struggling with the limitations of conventional approaches, you recognize the imperative to embrace IT-as-a-service to stay ahead, with the infusion of AI becoming the catalyst for change. relative to 2022, with the highest being in infrastructure-as-a-service (at 23%) followed by software-as-a-service (SaaS, at 8.4%) and IT services (at 3%).

Government 71

Government Flexibility Automation Research 71

Metasource

OCTOBER 19, 2021

Why digital transformation is the solution to “The Great Resignation” Automation technology was created to carry out tasks that enable teams to focus on their core functions and, simply put, make everyone’s lives easier. What are other benefits of digital transformation and business process automation?

Out-Tasking 52

Out-Tasking Automation Jobbing BPO 52

31 West

JANUARY 20, 2023

Customer service is an integral part of all businesses today. Customer service software is one such solution you can consider. You can use this software regardless of whether you have an internal team or outsourcing the IT service desk. It is a service-first CRM company. What is Zendesk? What is ManageEngine?

Right-Sizing 130

Right-Sizing Software Customer Service Out-Tasking 130

Zinnov

MARCH 3, 2023

Pre-pandemic, half the gig workers were concentrated in two sectors – Retail Trade and Transportation, mostly app-based ride-hailing services and last-mile deliveries. As IT organizations deal with this talent deficit, especially niche digital skills such as Artificial Intelligence, Automation, Data Analytics, etc., Of the 7.7

Insurance 52

Insurance Cybersecurity Retail Banking 52

Zinnov

FEBRUARY 15, 2024

VIEW Whitepaper DOWNLOAD THE WHITEPAPER Please feel free to reach out to us at info@zinnov.com on how to drive software engineering productivity and distributed product development through Generative Al implementation.

Engineering 52

Engineering Software Out-Tasking Collaborations 52

3Pillar Global

JANUARY 4, 2024

By enhancing and even replacing legacy technology with faster, more efficient alternatives—as well as automating manual processes—healthcare organizations can both reduce costs and even open additional revenue streams. Missed charges, undercoding, or failure to capture all services provided can all lead to lost revenue.

Healthcare 52

Healthcare Reduced Costs Automation Administrative 52

Amzur

JUNE 27, 2024

Cloud-First Strategy A cloud-first strategy prioritizes cloud computing services to reduce the burden of traditional IT solutions. Example: A large retail company may opt for a cloud-first strategy by deploying its new e-commerce platform on a cloud service, rather than physical servers.

E-Commerce 77

E-Commerce Resource Optimizing Analytics Flexibility 77

Amzur

JULY 18, 2024

Example: A financial services firm can set a goal to reduce IT operational costs by 25% within the first year post-migration and establish KPIs to measure cost savings, system uptime, and user satisfaction. Cloud penetration testing ensures your cloud environment is secure enough to support innovative new applications and services.

Risk Management 98

Risk Management Risk Management Flexibility Cost Control 98

Amzur

SEPTEMBER 30, 2021

– Ajit Manjappara , VP – Product Engineering Services, Amzur Technologies. In any organization, there are a few tedious and regular tasks that need automation. Modern information technology adoption allows you to automate repetitive tasks to ensure better productivity and efficiency while optimizing time. .

Information Technology 95

Information Technology Out-Tasking Right-Sizing Flexibility 95

Amzur

AUGUST 8, 2024

Adopting security AI and automation to predict attacks and plan mitigation strategies can cut breach costs. Downtime and service disruptions Unexpected downtimes and disruptions can take a toll on an organization’s performance, reputation, and productivity. Learn more about how to optimize your cloud spending in 2024.

Right-Sizing 80

Right-Sizing Cybersecurity Service Flexibility 80

SIG Speaks

NOVEMBER 30, 2021

GEP's new whitepaper highlights the steps CPOs need to take to ensure their transformation plans don’t flop. Things like order-to-invoice matching can stave off value-leakage from bills with incorrect rates, services not consumed, expenses out of policy and the list goes on. learn more. . learn more. . learn more. . learn more. .

Sourcing 40

Sourcing Business Process Outsourcing Automation Reduced Costs 40

SIG Speaks

FEBRUARY 1, 2022

Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. learn more. . learn more. .

Sourcing 40

Sourcing Advisory Automation Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. learn more. . learn more. .

Sourcing 40

Sourcing Advisory Automation Shared Services 40

Amzur

APRIL 14, 2022

Not all pricing models are the same for cloud services. Some cloud service providers charge per GB or TB, while others charge per month or hour. Make sure your cloud services provider has a stringent nondisclosure policy for business-sensitive information. . Amazon Web Services (AWS). Cloud categories: IaaS, PaaS, SaaS.

Analytics 52

Analytics Engineering Research Marketing 52

SIG Speaks

JANUARY 3, 2022

GEP's new whitepaper highlights the steps CPOs need to take to ensure their transformation plans don’t flop. Things like order-to-invoice matching can stave off value-leakage from bills with incorrect rates, services not consumed, expenses out of policy and the list goes on. learn more. . learn more. . learn more. . learn more. .

Sourcing 40

Sourcing Business Process Outsourcing Automation BPO 40

Mattsen Kumar

JUNE 11, 2021

Customer service is a dominant component of a business; it directly affects revenue, brand reputation, customer lifetime value, and future growth prospects. With the changing trends and evolving customer expectation, offering relevant customer service is a prevalent challenge. Huge Delay in answering calls. Or a slow website.

Customer Service 52

Customer Service Service E-Commerce Customer Support 52

SIG Speaks

MARCH 1, 2022

Advancing Inclusion and Diversity for Services Procurement. How do you take advantage of best practices to upgrade your services procurement I&D strategy? How will Sourcing for Outsourcing and Shared Services Change Going Forward? learn more. . In this session, Allegis Global Solutions experts will explore the answers.

Sourcing 40

Sourcing Shared Services Automation Outsourcing 40

The Scalers

OCTOBER 12, 2021

It is to imagine as much of the service being created as possible being used by customers in digital form. It focuses heavily on interconnectivity, automation, machine learning, and real-time data. Download whitepaper. Industry 4.0 The way of the future. Navigating the digital highway. What will you learn?

Engineering 83

Engineering Software Manufacturing Automation 83

SIG Speaks

JULY 30, 2021

It enables human capital resources to realize their full potential by effectively allying with Artificial Intelligence and Machine Learning to automate routine tasks, amplify insights through data analytics, and assist procurement professionals and end-users in making better business decisions. learn more. . learn more. . learn more. .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

SIG Speaks

SEPTEMBER 1, 2021

On September 30th, join Ace Hardware and Workday as they explore how high-performing procurement teams automate their sourcing and procurement processes. This whitepaper provides an overview of procurement challenges and presents an opportunity for today’s most ambitious teams to get ahead with smarter tools. learn more. . .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

SIG Speaks

OCTOBER 1, 2021

Procurement leaders can come out of the pandemic stronger by leveraging next-gen tools such as analytics, artificial intelligence, and automation. This whitepaper provides an overview of procurement challenges and presents an opportunity for today’s most ambitious teams to get ahead with smarter tools. learn more. . . learn more. .

Co-Sourcing 40

Co-Sourcing Facilities Management Sourcing Analytics 40

SIG Speaks

NOVEMBER 1, 2021

During this webinar, Erika Novak, Head of Client Services at Utmost, will provide an overview of total talent management, why it matters, and how you can build a tactical roadmap to get started on this journey. . learn more. . How to Build Resilient Supply Chains to Overcome Sourcing Disruptions. learn more. . . learn more. . .

Co-Sourcing 40

Co-Sourcing Sourcing Automation Business Process Outsourcing 40

Hyland

JUNE 23, 2022

Workflow automation. The right low-code platforms give your business the ability to implement advanced process and workflow automation, which is an essential part of your digital transformation journey. Customer service and support. The worldwide shortage of full-time developers will increase from 1.4 million in 2021 to 4.0

Robotics Process Automation 98

Robotics Process Automation Finance Human Resources Out-Tasking 98

Metasource

JULY 6, 2021

While document scanning services and document management software have proven to be a powerful way for companies to better manage their documents, many organizations are still inundated with paper and haven’t embraced a digital transformation. Fear of the Cost of Document Scanning Services.

Software 52

Software Out-Tasking BPO Automation 52

Magellan Solutions

JUNE 14, 2023

For this reason, virtual assistant (VA) services have emerged, bringing many potential business benefits. Customer Service Virtual assistants provide support services, such as answering questions, resolving issues, and processing returns. For instance, chatbots can answer basic questions about the SME’s products and services.

Efficiency 52

Efficiency E-Commerce Out-Tasking Data Entry 52

Premier BPO

MAY 8, 2023

According to IBISWorld, the Business Process Outsourcing Services industry growth is annualized at 1.9% After the pandemic and ‘The Great Realization’, finding in-house talent to manage customer service, and customer experience has been challenging due to labour market scarcity. How Big is the Business Process Outsourcing Industry?

Outsourcing 52

Outsourcing Business Process Outsourcing BPO Reduced Costs 52