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Building a Smarter Future at the Convergence of Generative AI and Automation

Zinnov

The Generative Pretrained Transformer (GPT) model uses information gathered from the Internet (articles, whitepapers, news stories, etc.) Google Google announced “BARD,” a Conversational AI service. For example, organizations can now use Large Language Models (LLMs) to automate the training of customer intents.

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Automation as a Force for Good

Automation Anywhere

We stood shoulder-to-shoulder with our customer and social impact partner, UK’s National Health Service (NHS) , to fight through this crisis. What emerged from the battle was not only innovative automation that saved lives and helped staff repurpose valuable time — but also a blueprint for healthcare organizations everywhere.

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How Enterprises Can Drive Generative AI Business Transformation

Zinnov

We’ve all experienced the frustration of using clunky customer service chatbots or receiving irrelevant product recommendations. The shift from traditional to adaptive enterprises is already underway, with companies striving to leverage intelligent business automation powered by Large Language Models (LLMs) and other AI technologies.

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Reinventing the Future of Work: Elevating the Human Experience with Automation and Generative AI

Zinnov

The Industrial Revolution automated physical tasks, Software Revolution digitized knowledge work. In this era of technological evolution, it is worth noting that the Estimated Total Economic Impact generated by Intelligent Business Automation is projected to range from USD 2.5 Throughout history, work has evolved in distinct phases.

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50+ RPA use cases

Hyland

As digital transformation makes way for digital evolution, a state in which automation and digitization are continuously being iterated upon and optimized, many organizations find themselves dealing with situations nearly as challenging as those they were looking to improve with automation in the first place. Frost and Sullivan$.

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ServiceNow vs SysAid Compared 2023

31 West

Are you looking to improve customer service ? Do you want to optimize your service desk workflows? If yes, then you must consider investing in a customer service solution. Customer service software can centralize your help desk, implement ITSM best practices, and improve employee and customer experience.

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SysAid vs ManageEngine Compared 2023

31 West

Customer service software is a solution that can help in either case. These solutions can be used even if you are working with an MSP offering IT help desk outsourcing services. An Overview of SysAid SysAid aims to make IT service management a breeze for companies. SysAid specializes in automating workflows.