Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Chazey Partners

MAY 4, 2020

Chazey Partners, a global management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA), revealed key strategies and approaches to the next-generation shared services in higher education in a recent Higher Education Shared Services Digital Summit organized by SSON.

Shared Services 52

Shared Services Robotics Process Automation Global Management Consulting Service 52

Everest Group

APRIL 21, 2022

What the practical applications and options are to automate semi-structured and unstructured data, increase auto-adjudication rates, and support claims adjudicators in the decision process. Shared services and sourcing executives. How to adopt digitalization through a phased layering approach. Register for the webinar.

Shared Services 130

Shared Services Information Technology Collaborations Sourcing 130

ScaleHub

MAY 18, 2022

ScaleHub is excited to present the power of crowdsourcing at the Outsourcing & Shared Services Germany Forum on 8 June in Berlin. In its seventh year, the Forum and the RPA & Smart Automation Germany Forum “represent a well-founded and results-orientated dialog without commercial interest.” Hope to see you there!

Shared Services 52

Shared Services Outsourcing Co-Sourcing Service 52

Planergy Software

MARCH 24, 2025

Helping organizations spend smarter and more efficientlyby automating purchasing and invoice processing. How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. Shared Services Across Schools MATs can save costsand even generate incomethrough shared services.

Finance 52

Finance Shared Services Collaborations Automation 52

Everest Group

JULY 24, 2024

This conference from September 30 – October 2 is designed to be a concentrated, high-impact course with hands-on, outcome-rich engagement between you, our experts, and the key ecosystem influencers who can ensure your success.

Impact Sourcing 130

Impact Sourcing Pharmaceuticals Research Sourcing 130

IBM Services

APRIL 20, 2023

All are transforming their procurement operations by leveraging state-of-the-art process mining and intelligent automation technology. Shared Service Operations like Finance, Supply Chain, Procurement, HR, and Enterprise IT are the relevant horizontal domains to engage. dollars annually in direct or indirect procurement.

Automation 69

Automation Co-Sourcing Finance Right-Sizing 69

Everest Group

JANUARY 3, 2022

Talent CoE: The talent CoE develops the strategic services, capabilities, and best practices for staffing, e-learning, and employee onboarding. Automation and/or innovation CoE: Today’s strategic CEOs are looking to quickly advance their organizations’ automation and innovation maturity.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

Everest Group

JANUARY 27, 2022

Leveraging his extensive experience identifying and understanding emerging trends, Michel helps organizations to maximize their global services efforts. Michel is particularly noted for his ability to posit clever and challenging ideas based on his fact-based insights from across business and IT processes, sourcing models, and industries.

Co-Sourcing 130

Co-Sourcing Advisory Research Global Business Services 130

Everest Group

JULY 26, 2024

However, as scope increases, technology advances, and the level of partnership with the business changes, managing and governing hybrid models must evolve, ensuring that the right work is delivered by the right source in the right location, and that as conditions change, the model can flex to deliver to new business exigencies.

Management 147

Management Right-Sizing Global Business Services Government 147

NoonDalton

FEBRUARY 13, 2023

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. BPO service providers have risen up the value chain and into many different functions in the previous ten years, including finance, supply chain, HR, and IT.

Global Business Services 94

Global Business Services Outsourcing Robotics Process Automation BPO 94

Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. Global sourcing advisory firms.

Global Sourcing Advisory 100

Global Sourcing Advisory BPO Advisory Strategic Sourcing 100

Everest Group

SEPTEMBER 18, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Service 100

Service Global Sourcing Advisory Advisory Research 100

Automation Anywhere

JANUARY 5, 2021

It’s called resilience—and we can amplify its effects through Robotic Process Automation (RPA). The company completed a new, RPA-enhanced shared services center by 2020 that added 50% capacity in Tricor’s payroll services and 30% improvement to employee productivity. Boost Your Resilience. GET RPA.

Robotics Process Automation 98

Robotics Process Automation Diagnostic Services Banking Pharmaceuticals 98

SIG Speaks

MARCH 10, 2023

SIG University Certified Intelligent Automation Professional (CIAP) program graduate Ethan Slade defines how to effectively establish an enterprise automation center of excellence and the benefits this will have in your organization. There are three main stages to the design phase of automation COE.

Automation 40

Automation Finance Sourcing Government 40

Everest Group

MARCH 23, 2022

Based on our report, It’s Not a Talent War; It’s a New Reality – 2022 Key Issues in Global Sourcing, GBS headcount growth is expected to be steady, with average growth moving from 4-5% in 2020 to 8-10% in 2021. So, what should GBS organizations focus on now to establish and meet expectations for 2022 and beyond?

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

The Hackett Group

JULY 13, 2021

(NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Everest Group

JULY 8, 2024

As we continue to strive to excel and add valuable impact to the business, we will remain committed to role model our leadership in safety, innovation, technological advancement, automation, and talent management,” says Manoj Kalra, Head of Global Enterprise Services, dsm-firmenich. For more information, visit [link]

Global Business Services 130

Global Business Services Research Analytics Marketing 130

Intelligent Sourcing

AUGUST 8, 2022

There are a number of challenges facing shared services organizations (SSOs) right now, some of them include; the struggle to retain talent, teams working to bring their processes up to speed with the latest automation technologies, delivering the Global Business Services (GBS) […].

Global Business Services 52

Global Business Services Shared Services Sourcing Automation 52

Everest Group

MAY 8, 2023

Deborah Kops Managing Principal, Sourcing Change Executive Advisor, Everest Group Is it a normal silly season? Or is it a symptom of the times? Business dynamism is at an all-time high, compelling smart GBS organizations to go into continuous change mode.

Jobbing 130

Jobbing Flexibility Research Outsourcing 130

Perficient Digital Transformation

JANUARY 23, 2023

Drupal is an open-source content management system that is widely used by government agencies around the world. These are forecasted to be the top digital transformation trends in 2023. Before diving in, let us take a closer look at the government’s digital transformation trends.

Government 64

Government Data Entry Design Flexibility 64

Everest Group

AUGUST 25, 2023

Built a dedicated experience team focusing on enhancing experience across all stakeholder groups 25% Role limited to managing experience for internal network, i.e., different entities/BUs/GBS, and employees 29% Limited support currently, but area prioritized for 2023 18% Still in exploratory phase, with focus currently prioritized on BAU and other (..)

Collaborations 130

Collaborations Out-Tasking Offshoring Management 130

Automation Anywhere

OCTOBER 8, 2020

Yesterday, we completed our first Innovation Day —an event for digital champions looking for innovative and efficient automation tactics to power and accelerate their digital transformation. And for those who missed the event, we’ve put together four key takeaways to help you advance your automation journey. #1 That resource?

Automation 52

Automation Out-Tasking Collaborations Finance 52

SourceFit

AUGUST 6, 2019

This occured as many companies postponed outsourcing decisions while figuring out how to integrate automation, artificial intelligence and analytics in their shared services strategy. Everest Group global sourcing head H. Meanwhile, the Philippine BPO sector continued to grow faster than the global market at 5.1

Global Outsourcing 52

Global Outsourcing Outsourcing BPO Call Center 52

SIG Speaks

FEBRUARY 1, 2022

Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. Sourcing Industry Landscape Podcast.

Sourcing 40

Sourcing Automation Advisory Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. Sourcing Industry Landscape Podcast.

Sourcing 40

Sourcing Automation Advisory Shared Services 40

The Hackett Group

JULY 9, 2021

Understanding the sources of digital world-class performance. The gap is even greater for “run” activities, which are increasingly automated in a digital operating model. Automation efforts have traditionally focused on transactional processes such as accounts payable and accounting. Technology enablement.

Information Technology 52

Information Technology Analytics Automation Design 52

Avasant

MAY 20, 2021

As enterprises re-imagine operations for a post-COVID world, there are many key topics to consider , including cybersecurity, the workplace of the future, automation, sourcing, and innovation. With sourcing a hot topic globally, three thought leaders will discuss , “Intelligent Sourcing Models for the Global Enterprise.”

Advisory 40

Advisory Cybersecurity Sourcing Automation 40

SIG Speaks

MARCH 1, 2022

Future of Sourcing Awards. That's the sound of the SIG Future of Sourcing Awards making a return! The FOS awards are held to honor and celebrate individuals and organizations that show innovation, leadership and transformation in critical areas to the sourcing industry. Sourcing For a Resilient, Sustainable Supply Chain.

Sourcing 40

Sourcing Shared Services Automation Outsourcing 40

SIG Speaks

MAY 2, 2022

On May 18, Canda Rozier CIAP, Sourcing Executive & former CPO, will share her digitization journey as a CPO. That session will be followed by Daryl Hammett, Global Head of Demand and Operations at Amazon Web Services (AWS), who will lead an exciting deep-dive discussion on the importance of professional development in sourcing. .

Sourcing 40

Sourcing Finance Shared Services Sales 40

ScaleHub

MARCH 9, 2022

Based on a recent study by Everest Group —a research firm focused on strategic IT, business services, engineering services, and sourcing—talent/skill shortage was ranked as the top business challenge going into 2022. Let’s talk , or check out more on our automated, scalable solutions here. Learn more.

Out-Tasking 52

Out-Tasking Business Process Outsourcing Flexibility BPO 52

Planergy Software

JULY 5, 2023

How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. Use Automation Expense management automation tools can save time and eliminate tedious tasks such as manually entering data into spreadsheets or sending emails requesting receipts. Will they be allowed to rent a vehicle?

Management 52

Management Accounting Finance Out-Tasking 52

Planergy Software

OCTOBER 13, 2023

Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing. How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. These services can include HR, IT support, and other shared services that benefit all schools within the trust.

Finance 52

Finance Government Redistribution Flexibility 52

Planergy Software

FEBRUARY 9, 2023

How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. Implementing Your Policy Customize the template to your needs, and automate it when possible. How to gain visibility and control of your indirect spend. How to report and analyze indirect spend to identify savings opportunities.

Finance 52

Finance Regulations Insurance Management 52

Magellan Solutions

FEBRUARY 24, 2022

“Shared services” are also an option for people who don’t want to sign a long-term deal. Media placement and distribution: the cost of paying external sources such as Facebook and LinkedIn for your ads. As a small business, outsourcing is a good idea only for short-term projects.

Sales 40

Sales Outsourcing BPO Out-Tasking 40

Capgemini

FEBRUARY 7, 2024

End-to-end, future-ready supply chain orchestration What’s needed is a seamless, end-to-end service that brings together all these elements and that runs from supply planning all the way to logistics execution. With a global background, he excels in digital strategy, shared services, process design, and project management.

Supply Chain Management 52

Supply Chain Management Management Co-Sourcing Order Management 52