Automation Anywhere

MAY 6, 2022

Disruptive technologies – like intelligent automation (RPA+AI) – are helping chief experience officers (CXOs) re-invent their business operations by bringing in optimizations. According to EY estimates, automation of back-office work could provide companies with savings of about 20% to 60% of baseline full-time employee (FTE) costs.

Automation 144

Automation Out-Tasking Human Resources Finance 144

Everest Group

JULY 7, 2023

Take a look at these valuable insights for enterprises looking to adopt a unified platform approach for sourcing different intelligent automation technologies.

Automation 130

Automation Marketing Sourcing 130

IBM Services

FEBRUARY 28, 2024

Sourcing is getting smarter. To start, many organizations have already pivoted from a tactical to a strategic sourcing mindset—which can make all the difference when it comes to gaining and retaining a competitive advantage. But now, the benefits of strategic sourcing are becoming even more attainable thanks to innovation.

Sourcing 102

Sourcing Supply Chain Management Strategic Sourcing Automation 102

Premier BPO

MARCH 6, 2025

Salesforces Agentforce and ServiceNows AI Agent Orchestrator promise to automate workflows and improve decision-making. However, automation alone isnt enoughbusinesses need AI that works collaboratively with human expertise. Data-Driven Personalization AI is shifting from simple automation to using data for predictive insights.

Sales 130

Sales Automation Out-Tasking Customer Service 130

Everest Group

APRIL 5, 2024

Intelligent Process Automation (IPA) Solutions Companies aiming to maintain competitiveness and strength recognize the importance of transitioning to a digital-first business model. Manual processes present numerous challenges, prompting enterprises to seek superior alternatives in digital, automated, and intelligent business practices.

Automation 124

Automation BPO Sourcing Finance 124

IBM Services

NOVEMBER 8, 2023

Moreover, these agents can be composed together to automate complex workflows. AI assistants can use API-based agents to help knowledge workers with mundane tasks such as creating job descriptions, pulling reports in HR systems, sourcing candidates and more. However, LLMs can automate these steps.

Automation 120

Automation Sourcing Jobbing Collaborations 120

Everest Group

APRIL 25, 2023

Intelligent Process Automation (IPA) PEAK Matrix® Assessment As the world continues to shift toward digitalization, it has become imperative for businesses to keep up with the evolving landscape to remain competitive and resilient.

Automation 130

Automation Robotics Process Automation BPO Sourcing 130

Automation Anywhere

JUNE 1, 2022

The advantages of automation in IoT Automation offers many advantages to your business processes using IoT. When your business processes are automated, there are no time restrictions, so your business can run around the clock. Increased uptime Uptime refers to how long your business is open or running.

Automation 145

Automation Manufacturing Retail Efficiency 145

Everest Group

APRIL 7, 2025

Pharmaceutical companies now face a rapidly evolving landscape characterized by rising adverse event volumes, fragmented real-world data sources, and increasingly complex global regulatory frameworks. Regional variations in drug safety reporting requirements further compound compliance challenges across diverse markets.

Pharmaceuticals 130

Pharmaceuticals Event Management Reduced Costs Sourcing 130

Everest Group

APRIL 7, 2025

AI-powered analytics and automation are enhancing customer insights and driving hyper-personalized engagement. Each profile provides a comprehensive overview of providers key strengths and limitations and includes enterprise sourcing considerations. Several trends are reshaping the CDP market.

Retail 130

Retail Healthcare Marketing Regulations 130

The Global Small Business Blog

NOVEMBER 21, 2023

The automated conversion of one language to another, machine translation works by converting text from a source language and producing the equivalent in the target language. ©iStock/Ole_CNX Before diving into AI translation software and tools, it’s important to define machine translation.

Software 271

Software Sourcing Automation Marketing 271

Everest Group

OCTOBER 5, 2023

Continuous discovery and intelligent automation involves a mindset change to bring together process intelligence to extract insights and automation.

Automation 162

Automation Marketing Sourcing BPO 162

Everest Group

OCTOBER 21, 2024

Robotic Process Automation (RPA) Products PEAK Matrix® Assessment Organizations are turning to automation to redesign business processes and boost operational efficiency in the face of a global economic slowdown, geopolitical complexities, and ongoing talent shortages.

Robotics Process Automation 130

Robotics Process Automation Automation Efficiency Marketing 130

Perficient Digital Transformation

SEPTEMBER 21, 2023

intelligence automation). This article breaks down how data powers intelligence automation. If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. Data completeness – Various data sources typically exist within an organization.

Automation 115

Automation Sourcing Sales Service 115

Everest Group

JUNE 20, 2023

LINKEDIN LIVE The Possibilities for Generative AI in Sourcing June 20, 2023 | 10 a.m. Join us for a free-flowing discussion as we explore the potential benefits, challenges, and considerations of incorporating GAI into the sourcing landscape. As a sourcing professional, where are the opportunities to integrate GAI into your processes?

Sourcing 130

Sourcing Research Marketing Automation 130

Metasource

MARCH 6, 2025

Secure document management software that automates HR workflows. How Automated Document Management Simplifies HR Compliance Manual document management has long been a source of inefficiency and risk for HR teams. Now, HR document best practices include automation tools to transform workflows and compliance management.

Automation 52

Automation Management Human Resources Right-Sizing 52

Everest Group

MARCH 23, 2023

They are also building operational resiliency in the post-pandemic environment by formulating transformation strategies that create a digitally-enabled value chain, including the retirement of legacy platforms, cloud migration, and process automation.

Marketing 246

Marketing Robotics Process Automation Service Insurance 246

Everest Group

OCTOBER 19, 2024

To stay competitive, providers are upskilling their workforce and automating processes to address the skill gap in cybersecurity. Autonomous security operations centers are also gaining traction to provide continuous monitoring and rapid threat response.

Cybersecurity 130

Cybersecurity Service Insurance Regulations 130

IBM Services

JANUARY 31, 2024

Sourcing isn’t just a concern for procurement teams. The sourcing process sits within supply chain management and is used for identifying, vetting and selecting the best suppliers. The sourcing process sits within supply chain management and is used for identifying, vetting and selecting the best suppliers.

Sourcing 98

Sourcing Strategic Sourcing Outsourcing Supply Chain Management 98

Everest Group

OCTOBER 5, 2023

What key benefits do enterprises achieve using process intelligence, automation, and AI solutions?

Automation 162

Automation Marketing Sourcing BPO 162

Groove Technology

JANUARY 15, 2025

From process automation to code optimization, AI is creating breakthroughs in productivity and quality. These solutions include intelligent programming assistants, advanced machine learning frameworks, and automated testing systems. 2025 will see the emergence of 13 groundbreaking AI tools for Java developers.

Automation 130

Automation Software Analytics E-Commerce 130

Everest Group

MARCH 23, 2023

They are also building operational resiliency in the post-pandemic environment by formulating transformation strategies that create a digitally-enabled value chain, including retirement of legacy platforms, cloud migration, and process automation.

Marketing 217

Marketing Robotics Process Automation Service Insurance 217

Everest Group

NOVEMBER 16, 2023

Providers that have AI as a feature which helps in improving their current offering, such as automation-first vendors, are excluded from this assessment. Software-first: These providers develop and provide software-based AI solutions as their primary offering. Find further details and in-depth content at www.everestgrp.com.

Marketing 361

Marketing Research Software Engineering 361

Everest Group

NOVEMBER 3, 2022

Source, Everest Group. Data from connected devices is becoming a prominent source to assess and prevent risks. Leveraging data from different types of sources such as wearables, internet of things (IoT) sensors, and telematics through clients’ lifestyles and behavior, insurers are embarking on a new age digitized underwriting process.

Insurance 246

Insurance Analytics Sourcing Efficiency 246

Everest Group

NOVEMBER 16, 2022

Adoption of task mining solutions can not only help enterprises achieve cost savings and operational efficiencies by optimizing and automating tasks, but also enhances employee experience through better resource allocation. This has led to task mining being one of the fastest-growing markets in the Intelligent Automation (IA) space.

Marketing 130

Marketing Automation Software Robotics Process Automation 130

Premier BPO

JUNE 7, 2024

Outsourcing providers have also been impacted by such changes, with 59% 1 of Global Business Services looking to automate their processes with technological advancements like cloud and AI. We differentiate ourselves through our Premier Sync framework , which offers co-sourcing solutions tailored to your specific challenges.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

IBM Services

JANUARY 29, 2024

This technological revolution is now possible, thanks to the innovative capabilities of generative AI powered automation. IBM watsonx Orchestrate delivers conversational AI and automation capabilities to transform how work gets done in the enterprise, through a unified user management experience.

Automation 98

Automation Jobbing Sourcing Efficiency 98

Everest Group

MARCH 7, 2025

The unseen cost of intelligence: Generative AIs (gen AIs) growing environmental footprint Gen AI is rewriting the rules of innovation, pushing the boundaries of what machines can create, automate, and enhance. Large-scale AI applications in cloud, chatbots, and automation platforms contribute heavily to energy drain.

Regulations 130

Regulations Co-Sourcing Manufacturing Government 130

Everest Group

APRIL 7, 2025

Striking the right balance between AI-driven automation and change readiness is critical. Enterprises that dont manage this change risk workforce resistance, governance failures, and AI misalignment with business goals. The difference often lies in having a clear strategy.

Management 130

Management Government Streamline Operations Jobbing 130

Everest Group

SEPTEMBER 8, 2023

Using nonrenewable resources like fossil fuels as energy sources can have dire environmental consequences. Its capacity to automate and optimize various processes can significantly save energy and resources, thus reducing the overall environmental impact.

Marketing 223

Marketing Jobbing Data Entry Research 223

Everest Group

JANUARY 19, 2024

Combining managed services with a technology platform, MXDR offers an encompassing, automated, scalable, and cost-effective solution incorporating real-time threat intelligence. Managed Extended Detection and Response (MXDR) has emerged as a game-changer in combating modern cybersecurity threats.

Cybersecurity 182

Cybersecurity Analytics Managed Services Out-Tasking 182

Premier BPO

JUNE 28, 2024

The adoption of AI tools appears to focus more on increasing automation and reducing costs, assuming that CX will improve; unfortunately, many companies have misread the potential impact on the customer experience across touchpoints along the customer journey.

Customer Service 246

Customer Service BPO Service Co-Sourcing 246

Everest Group

FEBRUARY 2, 2023

Blockchain allows banks to automate their back-office operations and reduce manual errors, which can result in significant savings for businesses. Automating other processes Blockchain can also help automate certain processes within banks by allowing them to create smart contracts. What is the future of blockchain?

Banking 246

Banking Service Right-Sizing Automation 246

Everest Group

JANUARY 16, 2024

These enterprises are focusing on enhancing customer experience through AI and data analytics, optimizing supply chains with technologies such as IoT and automation, and integrating e-commerce seamlessly. Their priorities also include strengthening data security, ensuring compliance, and automating manual processes for improved efficiency.

Retail 173

Retail E-Commerce Service Sourcing 173

Everest Group

AUGUST 14, 2024

Linkedin Live Reimagining the TPA: Making Digital Human August 14, 2024 Catch Everest Group’s Ronak Doshi in this upcoming panel, where fellow industry experts will join him to discuss how to reimagine the third-party administrator (TPA) space and bring in efficiencies, automation, and integration needs within the TPA construct.

Insurance 147

Insurance Administrative Sourcing Efficiency 147

Everest Group

NOVEMBER 30, 2023

Revenue Cycle Management (RCM) Platforms Revenue Cycle Management (RCM) platforms automate financial processes in the healthcare industry. The study will enable buyers to choose best-fit providers based on their sourcing considerations, while providers will be able to benchmark their performance against the competition.

Management 162

Management Healthcare Sourcing Sales 162

Premier BPO

JULY 12, 2024

Furthermore, automating tasks such as appointment reminders and insurance verification minimizes errors and streamlines processes. Premier BPO differentiates itself through the PremierSync framework , which offers co-sourcing solutions tailored to your specific challenges.

Healthcare 246

Healthcare Efficiency BPO Insurance 246