Forrester Digital Transformation

AUGUST 16, 2022

For a large multichannel bank, a 1-point improvement in its CX Index™ score can lead to an incremental $123 million in revenue. For a direct bank, it can lead to an incremental $92 million in revenue. Discover the results of the 2022 CX Index™ for US banks.

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Banking Service 48

Forrester Digital Transformation

MARCH 28, 2023

The banking crisis will send ripples through the tech industry and budgets, which have already been weakened by layoffs in the first quarter of 2023.

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Banking Information Technology 241

Forrester Digital Transformation

FEBRUARY 11, 2022

In 2022, banks are refocusing their efforts on innovation, sustainability, and IT improvements.

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Banking Finance Service 242

Forrester Digital Transformation

JULY 25, 2022

When a customer opens a mobile banking app, they are usually trying to complete a specific task: paying a bill, seeing how much money they have left for the month, finding a recent transaction, requesting money from a friend, etc. But banking customers increasingly want more and better features on these apps.

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Banking 208

The Global Small Business Blog

MAY 13, 2022

©iStock/Blue Planet Studio What if you could find a banking product for your global business that will allow you, as the founder, to open a US bank account, remotely, from any continent, with no US Social Security Number required? Discover fintech company doola , which does just that.

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Forrester Digital Transformation

NOVEMBER 7, 2022

Functionality in retail and corporate banking is not highly differentiating anymore. In the future, only those that can support partner solutions in their ecosystem seamlessly can fully cope with banking industry's expanding requirements.

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Banking Software Retail Service 130

Forrester Digital Transformation

FEBRUARY 9, 2023

It’s no secret that in today’s business climate, corporate banks are feeling the squeeze. Now is the time when corporate banks change the way they serve clients. They struggle with an installed base of pre-modern applications and archaic processes.

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Banking Automation Service 130

Forrester Digital Transformation

JULY 7, 2022

While the Hong Kong market is mature in terms of traditional banking products, Forrester has found that digital banking’s pre-sale and post-sale journeys there lag those in other advanced economies. Forrester […].

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Banking Sales Marketing 130

The Global Small Business Blog

OCTOBER 16, 2024

Forum is sponsored by Associated Bank and hosted by Foley & Lardner. To learn more and to register, visit: [link]. I [Laurel Delaney] hope to see you there!

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Banking Marketing Management 278

Perficient Digital Transformation

FEBRUARY 22, 2023

Perficient is looking forward to bringing our unique combination of automation technical know-how along with financial services and payments industry expertise to the Banking Automation Summit in Charlotte, North Carolina on March 2-3. Banks are using AI to analyze large amounts of data, make predictions, and automate complex processes.

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Banking Automation Robotics Process Automation Reduced Costs 111

Forrester Digital Transformation

DECEMBER 23, 2021

In his #1 international best seller “Sapiens: A Brief History of Humankind”, Dr Yuval Noah Harari observed that people the world over who do not believe in the same god or obey the same king are more than willing to use the same money. As Dr Harari points out – historically speaking – money required […].

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Banking 246

McKinsey and Company

JULY 26, 2022

Banks today urgently need a new core platform, but building one is time-consuming, expensive, and uncertain. It may help to think strategically and pursue a two-track process.

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Banking Service 124

The Global Small Business Blog

FEBRUARY 21, 2022

©iStock/wildpixel What's affecting me, my clients, my colleagues and other global small business owners: Race and inclusion at the World Bank. It's coming – tools to accelerate your work flow. Check out thirdweb. How do you build an Internet where we can all thrive ? here's making it simple, secure, and easy to use.

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Banking 152

Forrester Digital Transformation

JULY 25, 2022

Mobile banking applications have become the digital hub of the customer experience. They are an absolute necessity for the customers and a preferred destination to exchange value between clients and banks.

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Banking 26

Forrester Digital Transformation

JUNE 15, 2022

The digital transformation of retail banking has been ongoing for the last few years. Banks have transformed retail banking to offer enhanced digital experiences, digitize operations, build digital ecosystems, and drive digital innovation. Now, the same digital urgency is reaching corporate banking.

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Banking Retail Research 130

Forrester Digital Transformation

JULY 1, 2022

Application architectures in banks cannot afford to treat product-centricity as a stepchild, but need to focus on it as much as on customer-centricity. Product externalization helps banks move in this direction.

Banking 130

Banking Management 130

31 West

JANUARY 12, 2023

With some embracing the idea of outsourced IT help desk Services to third parties, it comes as no surprise that the banking and finance sector embrace the digital transformation. Although numerous industries have struggled to adapt to this digital revolution, banks and financial institutions have significantly invested in it.

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Banking Finance Automation Human Resources 130

McKinsey and Company

DECEMBER 20, 2022

Banking is radically transforming. Many banks can thrive by fundamentally changing the way that financial services are embedded into daily life.

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Banking Service 126

Forrester Digital Transformation

SEPTEMBER 22, 2022

Banks around the world are bracing themselves for tougher economic conditions amidst record inflation, rising interest rates, and the war in Ukraine. Forrester has been tracking shifts in retail consumer banking to help banks better understand how to adapt to — and capitalize on — these shifts.

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Banking Retail Service 26

McKinsey and Company

APRIL 27, 2023

Mambu co-founder Eugene Danilkis talks about how banks can approach core technology transformation and keep up with the fast pace of change, then offers his take on the future of human interaction.

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Banking Service 125

Forrester Digital Transformation

MAY 23, 2022

Modern banking platforms allow banks to elevate their customer experience and deliver more business value more seamlessly and more effectively. Banks and their technology teams can leverage market dynamics to make digital transformation more feasible both architecturally and economically.

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Banking Software Marketing Management 130

Forrester Digital Transformation

NOVEMBER 28, 2022

Forrester’s European Open Banking Forecast predicts a doubling of the adoption of open banking across countries, and use cases, from 2022 to 2027.

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Banking Service Innovation Management Service 130

Perficient Digital Transformation

JANUARY 25, 2023

2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Here are five banking trends we’re forecasting for the new year. Three prominent areas where there is a strong desire to optimize: Data.

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Banking Sales Insurance Design 111

Forrester Digital Transformation

NOVEMBER 15, 2022

Forrester has been tracking emerging capabilities, products, services, and features that customers will expect and demand on banks’ apps in the next three years. Here are three mobile banking features from the second of two reports we’ve recently released: Carbon footprint tools and green financial products.

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Banking Service 130

McKinsey and Company

JULY 13, 2022

Banking distribution needs to account for the evolving interdependencies between channels. Accelerating digital and upgrading the physical experience to “phygital” offers a viable solution.

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Banking Retail Accounting Service 133

Forrester Digital Transformation

JANUARY 25, 2023

Blockchain has added value for banks when filling white spaces or replacing inadequate solutions. Fully operational systems are few and far between.

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Banking 130

Forrester Digital Transformation

MARCH 27, 2023

Read on for a look at Forrester’s evaluation of the 13 most significant open banking intermediaries: The Forrester Wave™: Open Banking Intermediaries, Q1 2023.

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Banking Information Technology Management Service 130

Forrester Digital Transformation

JUNE 30, 2022

As custodians and lenders of money, banks cannot exist without their customers' trust. But why do so few banks around the world actually track and measure it? We've examined how banks themselves look at trust, and even more importantly - what they actually do about it.

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Banking 130

Forrester Digital Transformation

DECEMBER 29, 2022

The Asia Pacific (APAC) region is at the forefront of central bank digital currency (CBDC) development. Most APAC countries are proactively exploring and experimenting with CBDCs. China, South Korea, India, and Thailand are proactively piloting retail CBDCs.

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Banking Retail 130

The Global Small Business Blog

SEPTEMBER 28, 2023

Registration is OPEN for our 8th Annual Global Small Business Forum ( [link] ) brought to you by lead sponsor Associated Bank and hosted by Foley Lardner. Associated Bank is our lead (Gold) sponsor. The value of EXIM bank financing. All rights reserved. ? ? ? Let's take on the world 10/20/23! ? ? ?

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Banking Legal Services Finance Sourcing 257

Forrester Digital Transformation

MAY 11, 2022

In the past three years, eight virtual banks have started operations in Hong Kong and have achieved early results in customer acquisition. Some of these results were also echoed in Forrester’s survey data from the past year: 44% of Hong Kongers opened a virtual bank account in the first six months in 2021, for example. […].

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Banking Accounting 130

Forrester Digital Transformation

MAY 17, 2022

With a strong presence on major retailers’ websites and increasing brand awareness among consumers, BNPL is receiving growing attention from the world’s top banks, lenders, and credit card providers. The “buy now, pay later” (BNPL) market is hotter than ever.

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Banking Marketing Retail Service 130

Forrester Digital Transformation

NOVEMBER 1, 2022

Inflation, rising interest rates, and the war in Ukraine are creating a challenging landscape for the banking sector, yet wise firms will invest with the long term in mind.

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Banking Service 130

The Global Small Business Blog

JUNE 13, 2023

© 2023 EXIM Bank. Join the Illinois District Export Council in partnership with First Women’s Bank, Women Entrepreneurs Grow Global , Koval Distillery and The Export-Import Bank of the United States on Tuesday, June 20, 2023 at 3 PM CST for a panel discussion and networking session. All rights reserved.

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Banking Finance 227

Perficient Digital Transformation

MARCH 30, 2023

Recently, I attended the 2023 Bank Automation Summit , where one of the significant topics of discussion was how banks navigate their transition to the cloud. The “cloud” refers to a global network of servers, each with a unique function, that works in tandem to enable users to access files stored within from any approved device.

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Banking Automation Regulations Sourcing 115

The Global Small Business Blog

APRIL 19, 2024

Yet, according to the World Bank, women continue to face enormous obstacles, including powerful social constraints, limited time and a lack of training. Entrepreneurs are among the most dynamic drivers of global economic growth, and women are laying claim to the role in greater numbers than ever. In the U.S.,

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Banking Research Management 266

IBM Services

FEBRUARY 1, 2024

More prominently, central bank digital currencies (CBDCs) have come to offer digital forms of central bank money, while tokenized deposits tokenize the lifecycle of commercial bank money in both the retail and wholesale context. What are central bank digital currencies?

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Banking Retail Regulations Research 97