article thumbnail

Intelligent Document Processing (IDP), Banking-specific IDP, and Insurance-specific IDP Products PEAK Matrix® Assessments 2024

Everest Group

Intelligent Document Processing (IDP), Banking-specific IDP, and Insurance-specific IDP Products Intelligent Document Processing (IDP) products continue to play a vital role in enterprises’ automation technology portfolios. Advances in generative AI are driving providers to ramp up their IDP capabilities.

Insurance 195
article thumbnail

Embracing Change and Innovation: What’s Next for BFSI | Webinar

Everest Group

The BFSI (banking, financial services, and insurance) landscape is evolving at an unprecedented pace. CIOs, CTOs, COOs Business heads IT/BPO strategy heads, department heads Head of outsourcing, global sourcing mangers Procurement managers, vendor managers Senior marketing executives AR teams Who should attend?

Banking 130
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

AI-Powered Customer Service: Friend or Foe? Why Digital CX is Failing (and How to Fix It)

Premier BPO

Andrew Way, senior director of research at Corporate Insight, a market research firm, says that banks, for example, boasted about the growing number of tasks their chatbots could perform, “ Saying ‘Hey, we can handle 100 tasks’ might make people think it can help with fee reversals or conduct transactions… when in fact it can’t. ”

article thumbnail

What is BPO (Business Process Outsourcing)?

Redial

Businesses worldwide are continuously looking to improve their processes while ensuring that the cost involved is sensible enough to put things in motion, BPO Services are crucial in giving you the advantage you need in a competitive world. Looking for the right BPO partner ensures the savings are passed to you.

article thumbnail

Outsourcing’s Best Kept Secret – Offshoring To Pakistan In The Words Of An Industry Veteran

Premier BPO

These Corporate giants, which have been performing a wide spectrum of business processes in Pakistan for decades, now realize what a proven, reliable locale it is as a major destination to ramp up their BPO processes quickly, efficiently, and reliably in such times as these. by the World Bank – PSEB. and other U.S.

article thumbnail

What’s Next in Financial Services? Driving Transformation Through Sourcing, Technology, and Operations | Webinar

Everest Group

IST The Banking, Financial Services, and Insurance (BFSI) industry is undergoing major business and IT transformations amid current challenging macroeconomic, geopolitical, and regulatory environments. Live Webinar What’s Next in Financial Services? Driving Transformation Through Sourcing, Technology, and Operations July 23, 2024 | 8 a.m.

Sourcing 162
article thumbnail

Transforming to Thrive: Building Winning Operating Models Amid Disruption Across Industries | Webinar

Everest Group

What are the trends impacting enterprises across industries, such as healthcare, life sciences, insurance, and banking and financial services? What questions will the webinar answer for the participants? What are the primary implications for business, technology, and sourcing resulting from these trends? Who should attend?

Insurance 147