Magellan Solutions

MAY 19, 2023

EXAMPLES OF HOW BUSINESSES HAVE SUCCESSFULLY IMPLEMENTED BPM STRATEGIES Example #1: Business process outsourcing (BPO) companies that have a customer relationship management (CRM) system can improve customer service. BPO companies can always adjust to the changes needed when updating processes.

BPO 52

BPO Outsourcing Management Out-Tasking 52

Groove Technology

SEPTEMBER 26, 2024

It's suitable for companies focusing entirely on their core business while leaving secondary functions to specialists. KPMG's Global IT-BPO Outsourcing Survey 2022 reported that 47% of companies faced difficulties in “knowledge transfer and retention” when outsourcing software development work.

Software 130

Software Outsourcing Offshoring Nearshoring 130

Magellan Solutions

JUNE 18, 2020

Traditional bank practices and cash handling come with a lot of challenges and inconvenience. FinTech outsourcing is a business strategy employed by financial technology companies. Here, a company hires a third party service provider to handle part of their operations. What are the services that a FinTech company can outsource?

Outsourcing 52

Outsourcing Call Center BPO Right-Sizing 52

Magellan Solutions

AUGUST 1, 2021

These organizations act as the remote faces of the companies they represent. That is why big companies focus on the quality of skills and training because BPOs represent their brand. SMEs should take note how big companies tackle this — they study their direction.

Outsourcing 52

Outsourcing Call Center BPO Customer Service 52

Magellan Solutions

FEBRUARY 24, 2022

” A BPO company takes care of all marketing, inbound, and outbound calls. All these while giving you hiring, training of agents, and providing real-time reports with the use of sophisticated BPO technology. Companies outsource isn’t just one reason, but rather a lot. Company Focus.

Sales 40

Sales Outsourcing BPO Out-Tasking 40

Offshore India Data Entry

FEBRUARY 5, 2025

The majority of businesses approach Business Process Outsourcing (BPO) to manage customer support, data management, finance, and IT services. The USA has some of the best BPO companies, providing customized services over different industries. Therefore, selecting the right BPO firms in USA is paramount.

BPO 52

BPO Data Entry Offshoring Supply Chain Management 52

Offshore India Data Entry

FEBRUARY 5, 2025

The majority of businesses approach Business Process Outsourcing (BPO) to manage customer support, data management, finance, and IT services. The USA has some of the best BPO companies, providing customized services over different industries. Therefore, selecting the right BPO firms in USA is paramount.

BPO 52

BPO Data Entry Offshoring Supply Chain Management 52