Everest Group

APRIL 13, 2022

Of this, close to 30,000 are working for third-party service providers across banking and financial services, retail, automobile, and healthcare. About 20,000 are employed in global business service centres in Ukraine, and another 30,000 in Belarus and Russia for third-party services providers and GBS.

Retail 130

Retail Global Business Services Banking Healthcare 130

Everest Group

OCTOBER 13, 2021

Summary Mature banking, financial services, and insurance (BFSI) global business services (GBS) organizations are taking on advanced vendor management organization (VMO) roles, acquiring more responsibility in governing service provider delivery. October 13, 2021 |.

Strategic Sourcing 130

Strategic Sourcing Insurance Global Business Services Banking 130

Everest Group

JANUARY 5, 2023

Change management is essential for any Global Business Services (GBS) organization, yet it is also one of the more challenging feats to grasp and implement. By segment, banking financial services (BFS) and life sciences GBS organizations incorporate change management in business transformation.

Management 130

Management Right-Sizing Research Global Business Services 130

Everest Group

JANUARY 27, 2022

Other industries where specialized expertise in finance and accounting is highly valued include banking and financial services (BFS), media and entertainment, healthcare, retail and consumer packaged goods (CPG), and travel and logistics.

Finance 130

Finance Accounting Outsourcing Retail 130

Everest Group

MAY 9, 2023

CIOs and CTOs IT/BPO strategy heads IT/BPO department heads Heads of outsourcing Procurement managers Global sourcing managers Vendor managers Hyperscaler BU heads Cloud and infrastructure heads Solution leads Cloud architects Zachariah Chirayil Practice Director Mukesh Ranjan Vice President Abhishek Singh Partner Related Content Cloud Services State (..)

BPO 130

BPO Banking Outsourcing Sourcing 130

Everest Group

MARCH 31, 2022

Amazon, Bank of America, Citigroup, Ford Motors, Dell, Nestle, Microsoft, Accenture, TCS, Wipro, IBM. Locations in Northern parts of India; major global services hubs in China are too far out from border regions. India versus Pakistan. Medium-low. 2,000 centers. million FTEs. India versus China. Medium-low. 2,500 centers.

Risk Management 130

Risk Management Risk Management Nearshoring Cybersecurity 130

Everest Group

AUGUST 9, 2023

For example, Goldman Sachs is expanding its delivery footprint for engineering services and business innovation by employing over 2000 full-time equivalent employees (FTEs), FedEx is establishing a center of innovation for supply chain optimization, and Lloyds Banking Group is utilizing the location for delivering cybersecurity services.

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Zinnov

SEPTEMBER 5, 2022

In April 2021, Celonis partnered with IBM’s Global Business Services consulting arm to weave the Celonis Execution Management System (EMS) into its offering, adding the ability to analyze data thrown off by processes like Supply Chain Management, Finance, or Procurement to identify weaknesses and recommend fixes.

Automation 59

Automation Banking Supply Chain Management Right-Sizing 59

Zinnov

SEPTEMBER 5, 2022

In April 2021, Celonis partnered with IBM’s Global Business Services consulting arm to weave the Celonis Execution Management System (EMS) into its offering, adding the ability to analyze data thrown off by processes like Supply Chain Management, Finance, or Procurement to identify weaknesses and recommend fixes.

Automation 52

Automation Banking Supply Chain Management Right-Sizing 52

Zinnov

MAY 6, 2022

But with automation becoming more pervasive and strategic, IT leaders are jointly owning automation charters along with the business. Additionally, with business and corporate functions being consolidated into GBS (Global Business Services), there is a renewed focus on process reimagination and technology infusion.

Automation 59

Automation Robotics Process Automation Out-Tasking Healthcare 59

The Hackett Group

JULY 13, 2021

The core system in Bosch’s Global Business Services unit includes seamless integration of advanced automation, including machine learning, chatbot, AI, RPA, and more. One of the key features is user guidance integrated into the central user platform which imperceptibly navigates the user to the right buying channel.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Zinnov

MAY 22, 2024

New business functions in the organization will be incubated and scaled in India, making the country a sandbox of breakthrough innovations. Global Business Services (GBS) has been a major trend across large companies.

E-Commerce 59

E-Commerce Engineering Manufacturing Sales 59

Everest Group

JANUARY 17, 2025

I once woke up to an announcement on the radio that the bank whose business services operations I was leading was being sold to a mega-banking major. years or more, M&A activity wreaks special havoc on the global business services model, its leaders, and its people. Why is that?

Global Business Services 130

Global Business Services Banking Right-Sizing Design 130

Everest Group

NOVEMBER 27, 2024

I once woke up to an announcement on the radio that the bank whose business services operations I was leading was being sold to a mega-banking major. years or more, M&A activity wreaks special havoc on the global business services model, its leaders, and its people. Why is that?

Global Business Services 130

Global Business Services Banking Right-Sizing Design 130

Everest Group

APRIL 5, 2024

“ And another one gone, and another one gone;” the lyrics of Queen’s song have never seemed so apt when it comes to the current state of play in global business services. When the CXO can only bank savings or cost avoidance at the margin, the expense of running an integrated business services model comes under scrutiny.

Global Business Services 130

Global Business Services Shared Services Service Payroll 130