Everest Group

MARCH 23, 2023

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 217

Marketing Robotics Process Automation Service Insurance 217

Everest Group

OCTOBER 26, 2023

Cloud Services in Insurance The insurance industry has been relatively slow in adopting digital measures due to regulatory constraints and product complexities. In the past, insurers have embraced cloud technology as one of the prominent technologies. However, carriers are embracing the change to become risk mitigators.

Insurance 162

Insurance Service Resource Optimizing Marketing 162

Everest Group

JUNE 27, 2024

UK Banks Ramp Up Digital Banking Services and Redefine Operations. Facing macroeconomic challenges and shifting consumer demands, UK banks are reimagining their operations to stay competitive. A wave of macroeconomic shifts and evolving consumer demand are driving UK banks to rethink their operating model.

Banking 147

Banking Outsourcing Service Sales 147

Everest Group

MAY 21, 2024

Outsourcing is a growing trend in the insurance industry to transform the actuarial function by reducing costs, creating innovation, increasing efficiencies, and filling the talent demand. Explore the factors driving insurers to partner with specialized service providers and the advantages and obstacles of actuarial outsourcing.

Insurance 162

Insurance Outsourcing Flexibility Risk Management 162

Everest Group

NOVEMBER 10, 2023

Webinar Realize your Embedded Finance and Lifestyle Banking strategy November 16, 2023 8:00 AM PT | 11 AM ET Join Everest Group Practice Director Kriti Seth in this upcoming webinar to discover how innovative platforms empower financial institutions to navigate the evolving banking regulatory landscape and revolutionize customer experiences.

Banking 162

Banking Finance Insurance Regulations 162

Everest Group

AUGUST 30, 2024

The panel will discuss current applications of AI in the banking and financial services industry, showcasing how these technologies are not just futuristic concepts but present-day tools driving operational efficiency and customer satisfaction.

Banking 130

Banking Service Government Insurance 130

Everest Group

JULY 23, 2024

Live Webinar What’s Next in Financial Services? IST The Banking, Financial Services, and Insurance (BFSI) industry is undergoing major business and IT transformations amid current challenging macroeconomic, geopolitical, and regulatory environments. What is the role of AI in the financial services transformation?

Sourcing 162

Sourcing Insurance Service BPO 162

Everest Group

JUNE 20, 2024

For years, core banking systems have been the backbone of financial institutions. Nimble FinTech startups with cloud-based solutions are challenging traditional banks. In this dynamic environment, core banking systems are under more scrutiny than ever before. But the landscape is shifting, and customers have high expectations.

Banking 162

Banking Collaborations Sourcing Insurance 162

Everest Group

JANUARY 8, 2025

The BFSI (banking, financial services, and insurance) landscape is evolving at an unprecedented pace. This industry is undergoing a seismic shift fueled by rapid technological advancements, evolving customer expectations, increasing regulatory scrutiny, and new business models.

Banking 130

Banking Insurance BPO Government 130

Everest Group

MARCH 16, 2023

With the recent banking implosion, the global financial services industry , technology companies, and service providers will be hit in different ways. Let’s explore the reverberations of these concerning banking trends. These banks will need to assess their portfolios and provide assurance to their customers.

Banking 130

Banking Service Right-Sizing Risk Management 130

Everest Group

OCTOBER 11, 2022

Open banking – a system that provides third-party access to financial data through application programming interfaces (APIs) – has unlocked digital financial innovation and disruption. Its next evolution – open finance – holds the promise to greatly enhance the customer experience and empower users of financial services.

Banking 147

Banking Finance Research Accounting 147

Everest Group

OCTOBER 7, 2023

Property and Casualty (P&C) Insurance BPS Enterprises have been increasingly turning to P&C insurance BPS providers during the recession to address elevated operating costs resulting from heightened inflation, which has led to increased claims expenses and rate adjustments for various P&C products.

Insurance 162

Insurance Human Resources Payroll Outsourcing 162

Everest Group

DECEMBER 12, 2022

Top Application and Digital Services (ADS) in Life and Annuity (L&A) Insurance Providers Life and Annuities (L&A) insurers are partnering with providers to improve their digital transformation journeys and meet customer expectations by enabling accelerated underwriting, improved sales and distribution, and faster new products’ launch.

Insurance 130

Insurance Service Sales Marketing 130

Everest Group

NOVEMBER 29, 2022

Top Application and Digital Services (ADS) in Property & Casualty (P&C) Insurance Services In the last few years, the Property and Casualty (P&C) insurance industry has experienced numerous challenges due to the pandemic, regional geopolitical conflicts, and strained macroeconomic conditions. Our Thinking.

Insurance 130

Insurance Service Information Technology Marketing 130

Everest Group

OCTOBER 12, 2022

Top Digital Platform and Augmentation Suite (DPAS) Services in Insurance BPS As insurance BPS industry shifts from arbitrage-first to digital model, insurers increasingly seek to understand digital capabilities of service providers. Delighting Insurance Customers Through a Simplified Experience. Learn More.

Insurance 130

Insurance Service Human Resources Finance 130

Everest Group

AUGUST 24, 2022

Top Financial Crime and Compliance (FCC) Operations Service Providers Financial Crime and Compliance (FCC) operations continue to grow within the Banking and Financial Services (BFS) industry. Service providers now have the opportunity to go beyond managing operations and transforming engagements into strategic partnerships.

Banking 130

Banking Insurance Service Advisory 130

Everest Group

MAY 22, 2024

The latest Forces & Foresight research by Everest Group highlights the beginning of a turnaround in the services industry’s growth. How a service provider aligns with the right set of forces will become key to competitive success. While the differential still exists, we are seeing more confidence in service providers.

Service 173

Service Banking Right-Sizing Research 173

Everest Group

MAY 19, 2022

With increased cyber attacks and data breaches post-pandemic, cyber insurance to protect against the rising digital threats is growing in demand. Cyber insurers can benefit by partnering with service providers to seize opportunities for growth and profitability in this fast-growing market. Read on to learn how. .

Insurance 130

Insurance Marketing Cybersecurity Engineering 130

Forrester Digital Transformation

MAY 8, 2023

Earning and defending customers’ trust, considering the current volatility in financial markets, the infamous downfall of Credit Suisse, the collapse of First Republic Bank, and the ongoing banking scandal in China, requires a special commitment, not lip service. They also expect genuine […]

Banking 130

Banking Service Insurance Marketing 130

Everest Group

OCTOBER 31, 2022

industry, Metaverse, and Decentralized Finance; seven steps to prepare for the future of financial services. . DALLAS, October 31, 2022 — The future of financial services will be reshaped by exponential technologies such as Web 3.0, Report describes current BFSI uses cases, transformative potential, and challenges of the Web 3.0

Banking 130

Banking Advisory Service Co-Sourcing 130

Everest Group

DECEMBER 14, 2022

Looking back at the downturn in 2008, new FinTech trends emerged, including personal finance management (PFM), insurance aggregators and marketplace, robo-advisors, crowdfunding, challenger/neo/digital-only banks, and cryptocurrencies. FinTechs will target eliminating operational inefficiencies and data silos in core processes.

Banking 182

Banking Insurance Finance Advisory 182

Perficient Digital Transformation

JANUARY 25, 2023

2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Here are five banking trends we’re forecasting for the new year. Contact one of our financial services experts today.

Banking 111

Banking Sales Design Insurance 111

Forrester Digital Transformation

NOVEMBER 8, 2022

How well did US financial services firms rank in terms of customers’ trust in 2022? Our new research reveals the scores and rankings of 54 US brands across auto and home insurance, banking, credit card issuers, and investment firms, analyzed as part of Forrester’s US Financial Services Trust Index, 2022.

Service 130

Service Insurance Banking Research 130

Everest Group

FEBRUARY 16, 2024

Financial Crime and Compliance (FCC) Operations Services The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry.

Co-Sourcing 173

Co-Sourcing Banking Service Advisory 173

Everest Group

SEPTEMBER 25, 2024

This new, diverse leadership team is expected to drive growth and innovation at FNZ, with a focus on integrating technology to enhance client experiences and operational efficiency.

Banking 147

Banking Management Analytics Insurance 147

Everest Group

DECEMBER 12, 2022

Top Open Finance IT Services The concept of open banking is no longer restricted to payment services. Open finance has widened its scope to include mortgages, wealth management, insurance, savings, and capital markets. This will give rise to open data, which will allow customers to share data across multiple industries.

Finance 130

Finance Banking Service Regulations 130

Forrester Digital Transformation

NOVEMBER 8, 2022

How successful have financial services firms been in garnering the trust of their customers amidst inflation and market volatility? Not very successful, it seems.

Service 130

Service Banking Insurance Marketing 130

Everest Group

APRIL 15, 2024

Enterprise Immersive Experience Services As the immersive experience landscape evolves from its initial stages to a fully realized state, it promises to transform both consumer and enterprise digital experiences. indicating a promising future for immersive experience services across industries.

Service 147

Service Manufacturing Insurance Retail 147

Everest Group

FEBRUARY 21, 2022

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. Until a few years ago, most banking GBS organizations played discrete roles across the data value chain. Data is a powerful force.

Banking 130

Banking Analytics Finance Engineering 130

Everest Group

MAY 19, 2023

Life and Annuities (L&A) Insurance BPS and Third-Party Administrator (TPA) PEAK Matrix® Assessment The global Life and Annuities (L&A) insurance industry has recovered from the pandemic, but it now faces macroeconomic uncertainties.

Administrative 130

Administrative Insurance Human Resources Finance 130

Perficient Digital Transformation

NOVEMBER 19, 2024

The impacts of AI on consumers, banks, nonbank financial institutions, and the financial system’s stability are all concerns to be investigated and potentially addressed by regulators. Japan currently has yet to pass a law or regulation specifically directed to regulating the use of AI at financial services firms.

Regulations 52

Regulations Service Banking Government 52

Everest Group

MARCH 31, 2023

UBS’ takeover of longtime rival Credit Suisse in a rushed, deeply discounted deal has reverberations across the banking and financial services (BFS) IT services market and on service providers. While the deal was made to prevent further meltdowns and stabilize the banking industry, risks of further blight spreading exist.

Banking 130

Banking Marketing Service Insurance 130

Everest Group

FEBRUARY 22, 2024

With the deadline for the European Union’s Digital Operational Resilience Act (DORA) less than a year away, financial entities and service providers need to begin acting to reach compliance. DORA will impact all financial institutions and ICT third-party service providers.

Regulations 147

Regulations Service Cybersecurity Risk Management 147

Everest Group

JUNE 11, 2024

What are the trends impacting enterprises across industries, such as healthcare, life sciences, insurance, and banking and financial services? What questions will the webinar answer for the participants? What are the primary implications for business, technology, and sourcing resulting from these trends?

Insurance 147

Insurance BPO Banking Healthcare 147

Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Forrester Digital Transformation

OCTOBER 26, 2022

In response, leading financial services firms across banking, investment and insurance have launched an array […]. In fact, Forrester believes we’re in the early stages of The Green Market Revolution – a historic business opportunity, on par with the first and second industrial revolutions.

Finance 26

Finance Insurance Service Banking 26

Everest Group

APRIL 13, 2022

Key Global Services Trends Shaping 2022 | On-demand Webinar. The global services industry has found its stride coming out of 2021, showing transformational growth and ceaseless resilience with no sign of slowing down. Buyers and providers of services. WATCH THE WEBINAR ON DEMAND. Insights on the growth of the GBS market.

Service 130

Service Insurance Banking Sourcing 130