Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Everest Group

JANUARY 8, 2025

The BFSI (banking, financial services, and insurance) landscape is evolving at an unprecedented pace. CIOs, CTOs, COOs Business heads IT/BPO strategy heads, department heads Head of outsourcing, global sourcing mangers Procurement managers, vendor managers Senior marketing executives AR teams Who should attend?

Banking 130

Banking Insurance BPO Sourcing 130

Everest Group

FEBRUARY 26, 2024

This deal holds the potential to significantly impact the banking and financial services (BFS) IT services market and providers. If the Capital One merger clears antitrust regulations, the combined entity would become the sixth-largest US bank by assets and a leading card issuer and network provider for the US payments market.

Banking 147

Banking Risk Management Risk Management Marketing 147

Everest Group

MAY 21, 2024

Outsourcing is a growing trend in the insurance industry to transform the actuarial function by reducing costs, creating innovation, increasing efficiencies, and filling the talent demand. Explore the factors driving insurers to partner with specialized service providers and the advantages and obstacles of actuarial outsourcing.

Insurance 162

Insurance Outsourcing Flexibility Risk Management 162

31 West

JANUARY 12, 2023

With some embracing the idea of outsourced IT help desk Services to third parties, it comes as no surprise that the banking and finance sector embrace the digital transformation. Although numerous industries have struggled to adapt to this digital revolution, banks and financial institutions have significantly invested in it.

Banking 130

Banking Finance Automation Human Resources 130

Everest Group

MARCH 3, 2023

Read on to understand the geographical differences, financial services trends driving growth, and the outsourcing opportunities in these regions. Banks, lenders, FinTechs, and other banking and financial services (BFS) enterprises are expanding into new markets following the rising customer demand.

Outsourcing 130

Outsourcing Marketing Service Banking 130

Groove Technology

SEPTEMBER 26, 2024

Outsourcing software development emerges as a compelling alternative to building an in-house team. As we delve deeper into this topic, we'll explore how outsourcing can transform your software development strategy and drive your business forward in an increasingly competitive digital world. What is Outsourced Software Development?

Software 130

Software Outsourcing Offshoring Nearshoring 130

Everest Group

FEBRUARY 8, 2022

5 Success-driving Actions: How to Manage Extreme Outsourcing Pricing. Outsourcing services have undergone a profound transformation in recent months driven by evolving client needs and operating models, the advent of new technologies such as digital, artificial intelligence, and machine learning, and most recently, a severe talent shortage.

Outsourcing 130

Outsourcing Management BPO Banking 130

Redial

APRIL 16, 2021

Still, customer service outsourcing is a healthy way to achieve this. The best alternative is finding the right BPO partner with experience in delivering the best-outsourced customer service for a price that allows you to cut your expenses and create the perfect customer experience without breaking the bank.

Customer Service 130

Customer Service Outsourcing Service Call Center 130

Redial

APRIL 16, 2021

Still, customer service outsourcing is a healthy way to achieve this. The best alternative is finding the right BPO partner with experience in delivering the best outsourced customer service for a price that allows you to cut your expenses and create the perfect customer experience without breaking the bank.

Customer Service 130

Customer Service Outsourcing Service Call Center 130

Everest Group

AUGUST 7, 2023

Multi-Process Human Resources Outsourcing (MPHRO) Services In today’s Volatile, Uncertain, Complex, and Ambiguous (VUCA) world, organizations are constantly seeking ways to optimize their operations and enhance their overall efficiency.

Human Resources 130

Human Resources Outsourcing Service Banking 130

31 West

JUNE 9, 2018

Everywhere you go, from conferences to online forums to your next door neighbor who doesn’t know what TMI is, everyone’s talking about outsourcing. WHAT IS OUTSOURCING? Outsourcing is the strategic utilization of external resources and workforce to complete tasks that were traditionally handled in-house by the staff of a company.

Outsourcing 130

Outsourcing Content Writing Nearshoring Offshoring 130

Premier BPO

APRIL 13, 2023

We recently recorded a live stream on the topic of busting myths about outsourcing. While outsourcing has become a popular topic of discussion with today’s economic climate and labor challenges, some firms are hesitant to engage an outsourcer, often due to misconceptions held since the early days of outsourcing.

Outsourcing 130

Outsourcing Offshoring Co-Sourcing BPO 130

Redial

FEBRUARY 10, 2021

Business Process Outsourcing is used to enhance current processes, increase your current reach and take advantage of professional experience from years in the business to handle larger volumes of clients. The post What is BPO (Business Process Outsourcing)? BPO Services help put customer experience at the forefront.

Business Process Outsourcing 130

Business Process Outsourcing BPO Outsourcing Right-Sizing 130

Everest Group

NOVEMBER 15, 2023

As enterprises rethink their outsourcing strategies, reevaluate current contracts, and rebalance work, these findings are highly relevant. Recently, when reading the Aesop fable The Tortoise and the Hare to my toddler niece, I was struck by its resemblance to the current state of outsourcing engagements. Let’s explore this further.

Outsourcing 147

Outsourcing Government Service Banking 147

Premier BPO

AUGUST 17, 2021

PAKISTAN BUSINESS PROCESS OUTSOURCING COMPANIES CAN BE A DIFFERENTIATOR FOR YOU IN TERMS OF QUALITY, EDUCATION, CULTURE, AND COST. Offshore Outsourcing to Pakistan is the value-added key differentiator you should consider when choosing an Asian Outsourcing destination in 2021-2022. – Statista.

Offshoring 246

Offshoring BPO Outsourcing Government 246

Redial

JULY 13, 2023

Is no news that the banking and finance industry ae facing some constant needs to adapt and continue to offer modern solutions. Staying ahead of the curve is crucial for banks and financial institutions to remain competitive, as clients, rightfully so, don’t forgive bad experiences, especially in terms of their money.

Banking 100

Banking Cybersecurity Advisory Nearshoring 100

Everest Group

FEBRUARY 17, 2023

Emerging Geographies VIEW THE FULL REPORT

Banking 130

Banking Marketing Outsourcing Offshoring 130

Everest Group

JANUARY 27, 2022

Everest Group projects that the finance and accounting outsourcing (FAO) market will grow significantly (up to 10% year-on-year) in 2022, because enterprises are demonstrating an openness toward expanding their scope of services with third-party service providers.

Finance 130

Finance Accounting Outsourcing Retail 130

Redial

APRIL 17, 2024

April 17, 2024 / in Business Process Outsourcing / by Deidad Juarez South Africa presents significant opportunities within the global outsourcing landscape. The past decade has been a rapid change in the South Africa business, ranked by the World Bank as an “upper middle-income country”.

Business Process Outsourcing 130

Business Process Outsourcing Banking Human Resources Outsourcing 130

Redial

APRIL 17, 2024

South Africa presents significant opportunities within the global outsourcing landscape. From alternative legal services to finance & accounting, human resource outsourcing, and procurement, South Africa maintains a competitive advantage , providing access to the dynamic African market and beyond.

Banking 130

Banking Human Resources Outsourcing Legal Services 130

Groove Technology

AUGUST 10, 2022

In this post, we will explore the various types of IT outsourcing in Vietnam as well as the means by which enterprises can employ foreigners without forming a formal entity in Vietnam. IT Outsourcing in Vietnam with Employer of Record (EOR). In general, these two types of HR outsourcing correspond to distinct workforce strategies.

IT Outsourcing 130

IT Outsourcing Outsourcing Payroll Administrative 130

Everest Group

JULY 23, 2024

IST The Banking, Financial Services, and Insurance (BFSI) industry is undergoing major business and IT transformations amid current challenging macroeconomic, geopolitical, and regulatory environments. Live Webinar What’s Next in Financial Services? Driving Transformation Through Sourcing, Technology, and Operations July 23, 2024 | 8 a.m.

Sourcing 162

Sourcing Insurance Service BPO 162

Future of Digital Sourcing Outsourcing

OCTOBER 14, 2022

Learn more the team at Bank of Montreal and their third-party management strategy with their Armored Car innovations. The banking landscape in North America is occupied by institutions that succeed or fail based on tiny advantages or disadvantages over their peers. Region: Global

Banking 81

Banking Management Sourcing Administrative 81

Everest Group

APRIL 17, 2023

ACT The Asia Pacific (APAC) macroeconomic environment has experienced considerable ups and downs; additionally, banking and financial services (BFS) firms are up against the dual challenge of bringing in cost efficiencies while staying current with the latest technologies. IST | 1:30 p.m. SGT | 2:30 p.m. JST | 3 p.m. Who should attend?

Efficiency 130

Efficiency Banking Outsourcing Sales 130

Magellan Solutions

MAY 3, 2022

Companies that outsource call centers have one thing in common: they know the significance of building and maintaining good customer relationships. In this article, there are four lines of companies that outsource call centers overseas, these are: Telecommunications and Technology Companies. Bank of America. Utility Sector.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Everest Group

MARCH 31, 2023

UBS’ takeover of longtime rival Credit Suisse in a rushed, deeply discounted deal has reverberations across the banking and financial services (BFS) IT services market and on service providers. While the deal was made to prevent further meltdowns and stabilize the banking industry, risks of further blight spreading exist.

Banking 130

Banking Marketing Service Insurance 130

Everest Group

JUNE 11, 2024

What are the trends impacting enterprises across industries, such as healthcare, life sciences, insurance, and banking and financial services? What questions will the webinar answer for the participants? What are the primary implications for business, technology, and sourcing resulting from these trends? Who should attend?

Insurance 147

Insurance BPO Banking Healthcare 147

Everest Group

OCTOBER 26, 2022

Top Finance and Accounting Outsourcing Services The global multi-process Finance and Accounting Outsourcing (FAO) market has continued to grow at a steady rate of approximately 10% in 2022. Our Thinking. Market Insights™ F&A Operations Transformation – an Illustrative Example for an Insurance Company.

Finance 130

Finance Accounting Outsourcing Service 130

NoonDalton

OCTOBER 25, 2021

How Data Entry Outsourcing Supports Business Growth. This is why many companies turn to data entry outsourcing as a solution. . In the long run, data entry outsourcing can help your business to save time and money, and can even support your company’s growth. Benefits of Data Entry Outsourcing. Access to Technology.

Data Entry 97

Data Entry Outsourcing E-Commerce BPO 97

Magellan Solutions

AUGUST 31, 2021

Looking for a back office outsourcing company to assist you? Why Outsource in the Philippines? For good reason, back office outsourcing services in the Philippines is one of the most popular services and countries for firms all over the world to outsource to. . Outsourcing Your Back-Office Needs to a PH BPO.

Outsourcing 97

Outsourcing Service BPO Call Center 97

Magellan Solutions

SEPTEMBER 29, 2021

How do you even calculate the cost of Outsourced Technical Support ? Meeting these sudden problems, however, may be difficult for businesses that are already stretched thin owing to scaling down (or up) during the epidemic; instead, they may consider IT help desk outsourcing. The Cost of Outsourced Technical Support.

Outsourcing 98

Outsourcing Call Center Customer Service Customer Support 98

NoonDalton

AUGUST 3, 2022

Choosing to outsource customer service c an have a huge positive impact on many aspects of your business if you’re looking to establish a strong brand reputation and enhance customer service. . There are a few things you should be aware of before outsourcing your customer support to another company. PAY-AS-YOU-GO.

Customer Service 98

Customer Service Outsourcing Service Call Center 98

Groove Technology

SEPTEMBER 26, 2024

As a result, many companies are outsourcing to meet their software development needs efficiently and cost-effectively. However, choosing the right outsourcing partner is a significant challenge. This expert guide will provide a step-by-step approach to help you make an informed decision when outsourcing software development in Vietnam.

Software 100

Software Outsourcing E-Commerce Right-Sizing 100

Groove Technology

AUGUST 15, 2024

Maximize your project's potential with Groove Technology's.NET development outsourcing services. Outsourcing allows you to manage these expenses more efficiently by leveraging the lower labor costs in regions like Eastern Europe, Southeast Asia, or Latin America.

Outsourcing 100

Outsourcing Flexibility Efficiency Collaborations 100

SEBPO

FEBRUARY 13, 2023

.” – Senior Project Manager Case Study How a Software Provider Used Outsourcing for Product Development + Testing A software solutions company with a diverse, multi-million dollar customer base needed help, fast. The post How a Software Provider Used Outsourcing for Product Development + Testing appeared first on SEBPO.

Software 98

Software Outsourcing Out-Tasking Automation 98

Everest Group

SEPTEMBER 27, 2024

What are the Implications for the Outsourcing Industry? Learn More Blog Cognizant’s Acquisition of Belcan – An Engineering Services Leaderboard Shake-up Learn More What is the PEAK Matrix®?

Nearshoring 130

Nearshoring Engineering Software Service 130